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October 2024 by Jake Alden
I’ve need a mattress for awhile now , never have wanted to jump the gun always making excuses about money what not . I checked out every mattress store within Napa, everyone had great offerings tbh but idk there was something about mattress firm that sold me . Last store on my hunt full day of looking I wasent in the mood , I went into the store and a sales representative named Carl approached me , I just wanna say great attitude , he literally snapped me out of my funk and made the best stop of the day . I had a different store try to sell me on what I dident what just based on my size and he reassured me the correct knowledge to buy the bed I really wanted . I am so happy with my new bed thank u Carl !!!! U make my sleep actually an exciting thing I look forward to to ! .
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October 2024 by Sher Ripley
Antonio was so easy to work with. He knows the mattresses and the questions to ask us in making our decision on which mattress to buy. He was not pushy but very professional.
Whole process was quick and not stressful!
⭐️⭐️⭐️⭐️⭐️
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September 2024 by Dratzz Williams
Thanks for the smooth transaction. Carl made the purchase process seamless. Highly recommend.
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September 2024 by Thomas Jefferson
Great customer service it was very helpful and knowledgeable
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September 2024 by Keri Lehmann
super friendly attentive service from Carl. He made it so easy and delightful. I really felt like he had my best interests at heart. great job! next time we’re need a bed i’ll go back! highly recommend!!
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September 2024 by charlene cassity
Kert was our salesman. He was friendly knowledgable. He went out of his way to make sure I was a satisfied customer
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September 2024 by Rozlyn Geason
Kurk was pleasant, knowledgeable, and listened very well to our needs.
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September 2024 by Armando Ortiz
Antonio aka Jose was great. Knowledgable, and personable. He answered all of our concerns and pointed us in the right direction for our new bed that both wifey and i agreed upon (not an easy task). Cant wait to receive it and start sleeping comfortably once again.
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September 2024 by Henry Landwehr
Vince was very informative and knew what I wanted. We got everything done right on the phone.
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September 2024 by ryan avila
Kirk is a pro and goes above and beyond, thank you for making the experience & process seamless & efficient
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September 2024 by Raffi Boloyan
Had a real great experience buying a new mattress and base at Napa Mattress Firm. Carlton, our sales rep, was super helpful and extremely knowledgeable
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August 2024 by Christopher Adams
My wife and I were looking for a new bed. Carlson Smith was very knowledgeable and patient.
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August 2024 by Marianne Horn
Carlson was really helpful with the various mattresses and frames. He is now my go-to sleep expert!
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August 2024 by Jennifer Young
Carlson was a great advisor and took the time to understand what my needs were and recommended the right mattress for me. Super knowledgeable, courteous and helpful!
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August 2024 by Sheila Flory
Both salesmen that helped me on different days were friendly, knowledgeable and very helpful. It made the shopping experience pleasant and successful.
