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September 2023 by Ang P.
Fast $13.99 for basic drive thru car wash. Roll your left wheel on to the track and float through!Pay the attendant cash at the gas pump first. No nonsense. I paid extra for polish but did not see evidence of any type of polish. This was the only part I did not understand. Did not see the typical rainbow spray or blue spray usual for polish in a drove thru tunnelBut my car is clean and I was pleased
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September 2023 by Freddie S.
I pulled up at 7:40 and waited about 20 minutes for someone to come up and help me. I know that going in pretty soon after they open means that one person is probably doing all the opening routine stuff, so I'm pretty patient. However, I eventually noticed the employee sitting in his car that has a clear view of the pumps, eating and drinking. He knew I, and a few other cars, were there. But he couldn't be bothered. This was just this morning 9/3/23, 7:40am. The open sign was up, too.
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August 2023 by Christine C.
BEWARE OF GEORGE ALTAMURA'S NAPA JEFFERSON CHEVRON CAR WASH! Several weeks ago, I went thru their car wash & when I pulled over in their parking lot to finish drying the car, I noticed their machines had knocked off my roof antenna cover. I immediately walked over to the car wash, and the gentleman working there stopped the machine, retrieved it, and stood on a stool and presumably "snapped" it back on. Unfortunately the antenna cover did not make it home with me. When no one returned multiple calls and notes to discuss the issue, I learned from an autobody repair shop that it doesn't snap on, the machine BROKE the bolt off, which explains why it fell off on my trip home. I thought I'd gotten lucky when I finally made contact w/ the manager who just happened to be there on my 5th or 6th contact, and he said he had to speak with his boss and promised to return my call that day. NO RESPONSE SO RESORTED TO PLACING 2 CALLS TO GEORGE ALTAMURA, BUT THE BEST I COULD DO IS LEAVE 2 VOICEMAIL MESSAGES (once for the office manager and the other to George Altamura, Sr.). Back in the day, my father, JOE PIGHINI, was once one of the most popular auto repairmen in Napa. Considering our Napa family roots date back to 1903 & a time my family and the Altamura family once knew each other, it's terribly disappointing THREE (3!) WEEKS FOLLOWING THE DAMAGE TO MY CAR, I'VE NEVER RECEIVED EVEN A COURTESY RETURN CALL! I was forced to place a claim w/ my insurance company, MARK COLEMAN STATE FARM, WHO HAVE BEEN WONDERFUL. A repair shop estimated $2-3K to fix it since it requires taking the headliner down to access the broken bolt and any other damage that's occurred. They referred me to the dealership for repair due to the difficulty of accessing parts & repair. WHAT KIND OF LOCAL BUSINESS NEVER RETURNS EVEN A COURTESY RETURN CALL ABOUT DAMAGE THEIR BUSINESS CAUSED? Pretty obvious they care nothing for community and only about the almighty dollar. Total lack of respect and appreciation for their customers. Very sad.
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July 2023 by Michelle M.
I was just at this gas station, ive been going here for years religiously. Today there were about 6 cars waiting for car wash. Against my better judgment I decided to just wait. Got stuck in the car wash, couldn't see anything with the blue fabric on my front window and the guy was yelling for me to pull forward after turning it off while I was inside. I finally got out with him pushing my vehicle from the back while I stepped on the gas. He told me to go back around, I guess the lady in front of me put her foot on the break or something. So I go back around and now there are 8 cars in line waiting so no way am I doing it again. I left with soap on my car and 10 less dollars in my pocket for the car wash I didn't get. If I ever go back I'll ask for a free car wash but I won't hold my breath. Probably just won't go back.
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July 2022 by Kristin Mahlen
Only place I could get my van washed quickly for $10 by hand + drive through wash, with a 7'4" clearance for the height of the van plus the fan hatch. Top of van was not perfectly clean but the rest of the van was perfect. The 2 people at the gas station and the car wash were super friendly. This is a great car wah for the "rest of us" average folks. Also, literally had not been through a car wash since at least half a year ago, it was filthy and it came out looking sharp again!! Thanks!
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June 2022 by Paul Dunham
Ok. Seems a tad overpriced, but did a good job.
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March 2022 by Carolyn D.
If I could give zero stars, I would. I specifically asked if the wash would involve scrubbing and was promised it would. There was absolutely no follow up at the other end when you come out of the wash. My car only had the first layer of dirt rinsed off after going through the machine. I basically still had to clean, scrub and wipe dry myself after paying for this "service", which is more expensive than other drive through car washes. I expected more at this price. Fool me once, but, not again.
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September 2021 by J Marie
Great staff and good prices. Only improvement could be the blowers. They do not remove all the water so there were water marks left behind. Next time will bring a cloth to wipe down completely.
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September 2021 by David Rhoads
Most of the brushes are broken, All of them are absolutely filthy. One of them that does work broke the side trim off my truck. No refund and no reimbursement. 0/5 do not recommend.
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July 2020 by Yasmin C.
Thank you to older gentleman who made sure the car was thoroughly cleaned/scrubbed. He took the time to make sure every part of the car was clean mind you it was over 90 degrees out. There were multiple cars in line and he was working as fast as he could while still making sure every was thoroughly clean. I will definitely be coming back! P.S. they accept tips!
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July 2020 by Jim S.
I noticed that there have not been many recent reviews of the Jefferson Car Wash.I hope that means no news is good news. I have been going to this car wash for many years. It was originally a Unocal, I think, and then became a Chevron a few years ago. I like it because it is fast, affordable and they do a decent job. I have found the station attendants, be it male or female, to be nice but not really enthusiastic about your coming in to the wash. Could use a little more customer appreciation training -maybe even try smiling. They have different prices depending on wash or no wash. Anyway, when you pull up to the "tunnel" you are guided in by one or two washers. They do a long handle scrub brush over the entire car- a few extra bucks and they do a little harder scrubbing. Off you go into the sudsy void. I have never had any damage done to my car by the machinery. it is a pretty typical pull-through automated washing system. I am impressed by the blowers at the exit as they are loud and powerful. That's about it. I have read over the previous reviews going back many years. I have been using this wash all through those years with no problems. I give it 4 stars due to lack of training to employees and it's sort of ramshackle look. Still, the best pull-through wash as it has some hands on scrubbing prior to traversing the system.
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August 2019 by stacy smith
Pretty decent drive thru.the guys hit it with a soapy brush but they don't always do a thorough job
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August 2019 by Erica M.
I don't know who sh*t in this guy's coffee, but the employee working at this station is extremely rude and makes this Chevron one I will never visit again. His attitude towards me pulling my little Civic up to a pump (the only open side of this one way station) with the gas door on the "wrong" side was unneccarily scornful and rude. He also let me know the credit card reader on the pump was broken (okay, a sign would be helpful!) and how I could ever consider spilling gas everywhere (I wasn't! Just thought it normal to be able to pull across a pump...like EVER OTHER GAS STATION IN THE WORLD.) I live near here and was going to get a car wash too...nevermind and never again. I'll take my money elsewhere.
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August 2019 by Lady Fae
The place almost always looks busy. In my opinion I thought they did a great job on the outside of my car but a rather poor job of the inside.
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July 2019 by Anon A.
This place still has better reviews than napa valley car wash and detail! Let face it folks, this is a gas station wash facility. What are you expecting? A crew of people dressed in white button up shirts snd bow ties on their knees to kiss your butt for minimum wage? Get real and stop complaining...