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September 2024 by Tammy Smith
Always helpful, friendly and knowledgeable with our car repairs.
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September 2023 by Tom K.
Wonderful service!Very friendly and knowledgeable staff and the labor is significantly lower than what the dealer would charge for labor per hour!And they just don't do imports exclusively! They take all makes and models!Be sure to ask for Victor Jeong and share a story as he will surely share one with you!Thanks so much again Imports Unlimited!I have referred you to our car Facebook group as well!Cheers!
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August 2023 by Mark S.
These folks really know their cars and their customers. Top quality work at honest prices. Has been a family business for a long time.
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January 2023 by Michael Christophel
I had Scott and the crew replace my alternator and I left for a trip home. While on the road, same issues arose and I was stuck on the Yolo Causeway. Had my car towed to West Sac and the shop there diagnosed it as a battery unable to hold a charge and the alternator failed. Called Scott, he contacted Advanced Auto and paid for the whole repair. He really stepped up. I've been using them for years and you should too! Thanks Scott.Services: Auto brake repair
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December 2022 by Edgar Merida
They will overcharge you and not even fix your vehicle, I went to get my vehicle repaired twice and both times the car came back still damaged, I still have to fix my vehicle after I paid over 1600$ to have it repaired at Imports unlimited. I just wasted my moneyService: Auto engine diagnostic
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September 2022 by Anonymous Healthcare Professional
This is THE go to place for all your foreign car needs!! Best customer service hands down! Honest and extremely knowledgeable re foreign cars. Great group of guys! I have been to many mechanics and shops in my life but this shop by far surpasses them all! In fact, im thinking of buying another foreign car. When the new car needs servicing, I have found my shop to do so!
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September 2022 by Lisa Baker
Great service, amazing attention to detail.
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August 2022 by Corinna R.
Run, don't walk (as Victor would say) to Imports Unlimited! Where to start, other than Imports Unlimited is my new home base for anything car related! I will never take my cars anywhere else! My 2001 BMW 325i was giving me some overheating issues I couldn't find the source of. I had been taking it to another mechanic and had been replacing parts it seems like for months to still have the same issues persist. I mentioned countless times I thought it could be a bad head gasket or block, but he decided we needed to replace thermostat *twice*, expansion tank and hoses, spark plugs, water pump, and on and on. You get the idea. Finally I was sick of throwing money into something that was NOT being fixed so I looked online and loved the reviews I saw on Yelp of Imports Unlimited and decided to give them a call. Before I even brought my car in, they were listening to me tell the LONNNG story of what had been going on and I was listing all of the possible things I thought it could be, and they gave me some suggestions of tests I could do at home to save me a trip in! What shop does that??? I decided to bring it in anyways just to be 100% sure since it was a sort of live or die scenario for the car. They were able to get me in a couple of days later (keep in mind this is a small family run business, they don't have 100 employees carelessly cranking cars out all day long! Just a few really thoughtful caring guys!) Unfortunately, we're having to put her down due to a horribly bad head gasket that isn't worth replacing. Speaking of, the previous shop I was at told me they would replace the head gasket for $2000+... I bought the car for $4000 and had put $2000 into it just trying to figure out what was wrong with it with the 1st shop! Victor was 100% honest with me and said I should just get rid of the car, that it's not worth fixing it. WHAT SHOP DOES THAT?! I only hear of car shops wanting your money and always trying to make you fix MORE on your car! Not here! When I came to pick up my car (the same day!) the price was insanely reasonable. I can 100% say I would not have gotten a better price anywhere else ;) Stop debating, and call them now!
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August 2022 by Nurse Ramsey
This is THE go to place for all your foreign car needs!! Best customer service hands down! Honest and extremely knowledgeable re foreign cars. Great group of guys! I have been to many mechanics and shops in my life but this shop by far surpasses them all! In fact, im thinking of buying another foreign car. When the new car needs servicing, I have found my shop to do so!Service: Auto engine diagnostic
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August 2022 by Michelle D.
Finding Imports Unlimited was a god send! Very close to where I live if I had to walk home after dropping off my car for service, Scott always offers to drive me home and pick me up. Scott and the team are the best in Napa for top notch auto repairs and basic services as well. Their pricing is very reasonable and I am on a budget. Thank you everyone at Imports Unlimited!!!
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June 2022 by Lola E.
COVID killed my car. Just kidding. I went into hibernation when COVID hit and I stayed home, never driving anywhere. The few times I tried to drive to the grocery store, my car battery kept dying on me. My husband jumped it and we took it to Imports Unlimited. I thought I had an electric problem and was waiting for a huge estimate to fix it. HA! It was just a dead battery and I just hadn't driven it enough to keep it alive. Imports Unlimited fixed the problem and were kind enough not to laugh at my stupidity. On a serious note, these guys are pros, honest, and really nice to boot. I highly recommend them.
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June 2021 by Ryan De Mello
Thorough, knowledgeable and friendly.
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December 2020 by Ron Peterson
Imports Unlimited is a good place to take your vehicles for service. Good work and customer service.
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October 2020 by Alegre Del Barranco
Had a very disrespectful experience!!!do not recommend!
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September 2020 by Allison Darnell
My experience at Imports Unlimited was nothing but smooth. I initially called to determine why my engine light was on. Victor was helpful in not only determining the cause, but also explaining the ins and outs as to what will trigger the engine light.After, I made an appointment to look into a "helicopter noise" that would get worse the faster I drove. With a 1/2 mile test drive, they were quick (and ACCURATE) in predicting the cause. A bad wheel bearing. They were willing to work on my car despite rust from rain, salt, and snow (car is from the Midwest). Service was speedy as they were able to get the wheel bearing replaced by the following day.The best part about Imports Unlimited is their transparency throughout their service. The team is knowledgeable and good at explaining any issues they find.
