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September 2023 by debby rhoads
Helped me when I couldn’t find any other place to obtain my oral feeding syringes. So friendly and went the extra mile for me.
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August 2023 by Michaela Gorman
Great customer service, infused with expertise and compassion—very caring and attentive staff!!
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November 2022 by Gina S.
Family Medical offers superior products, as well as, the absolute best knowledgeable assistance. Everyone, especially Joe the owner, is supportive and really listens to your concerns and matches your medical needs to their high quality products. Save yourself the waste of money and time going online when you have such a high quality Medical Supply store in Napa.
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December 2021 by Inna B.
These guys really came through for the community when Covid hit. They managed to get PPE, contracted with local mask makers, local distilleries for custom hand sanitizer, and more. They really made it happen with and for the community and were the best stocked place in town. I'm very grateful they were there and helped me out of several pinches. Thank you Family Med team!
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October 2021 by Shana G.
Went to get a walker for Nana and found they have different sizes for different heights and styles. You can dress them up or get a plain version. We also looked at transport chairs to rent for when we go someplace and she can't walk a long distance. This store has everything. We made an appointment with their fitter to go back and get fitted for compression stockings her doctor wants her to have. The staff was nice and knowledgeable. I found out they are part of the family that had Family Drug Pharmacy. Love supporting local small businesses.
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August 2021 by marvin s
To help my 93 year old mother with her mobility, I went to Family Medical to look at walkers. They had a great selection of equipment but what made them special was the high degree of service from their knowledgeable staff. It was very clear that they had lots of practical experience with helping people with a variety of mobility issues. If you nee the help of a pro, this is the place to do business with.
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July 2021 by Patricia B.
I had the worst experience in selecting this business for a compression garment. Stuffed in a small storage space, the measurements were a less than 2 minute process which proved to be significantly inaccurate once I went to a reputable company. I would not recommend this company to anyone looking for competent compression garment assessment.
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February 2021 by Lindsay Uribe
Great consumer service!
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October 2020 by Jason E.
Very professional and knowledgeable staff. I am currently enrolled in emergency response classes and Family Medical has been extremely helpful and welcoming in making sure I have the correct supplies for class. I met with Noah recently and he was very personable. He listened to what I had to say and we found the solutions that satisfied my request. Large variety of medical equipment. I will definitely be back!
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March 2020 by Betty Clampit
Friendly, helpful, honest and just really nice people to deal with ..
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March 2020 by Marilane Butler Bergfelt
Owners and staff are very helpful, knowledgeable and kind - plus great selection of items.
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February 2020 by Dan Gracia
Joe and Neanna are about as good as it gets. Of course, I am Joe's uncle, but even if I wasn't, I would highly recommend the both of them and their new business. Very happy to see that at least this section of goods and services from Napa's Family Drug is being carried on by family. Couldn't ask for better people to carry it on.
