-
January 2024 by Katie O'Kelly
Working with Elizabeth Olcott & Associates was a wonderful experience. I was a first time home buyer and was completely overwhelmed by the possibility of buying my house. The team answered all of my questions and guided me through the process. I am in love with my home, and I wouldn't have gotten it without them!
-
December 2023 by Nola McDaniel
Ian and his team took such good care of me and got me top price on my home!! I highly recommend!!
-
September 2023 by Michelle M
Cliff and Chelse helped us purchase our new home in Napa recently. It took us some time to find just the right place but they hung in there, showing us lots of properties! They connected us with a great broker for our mortgage that made sure we had everything in order before it was time to put in offers. Cliff and Chelse helped guide us through the offer process in a competitive market until we finally found the right place. We appreciate their consistent communication, positive support and kindness. Highly recommend them if you’re looking to buy/sell a home!
-
August 2023 by Kate Linneman
Chelse is an absolutely awesome agent! We met her at an open house and were impressed by her mellow, helpful attitude and the beautiful presentation of the house she was showing. We had been to so many open houses with really pushy agents and properties that were not being shown to their full potential, and the service she was offering her clients really stood out. Once we signed with her, we were not disappointed! We had a tight timeline during which to sell our family home and relocate due to a new job. She has deep local experience and gave us great guidance on the flavor of the different neighborhoods in Napa. It was a really stressful time for us but her calm and collected demeanor really put us at ease. She referred us to a great local agent for the sale of our old home, and helped us move quickly to close on our DREAM HOUSE in Napa. Chelse is an absolute straight-shooter, a clear and constant communicator, and a great negotiator. She really goes to bat for her clients and is relentless when necessary. We would recommend her without reservation for anyone buying or selling in Napa Valley.
-
August 2023 by Preet Singh 96
Ian and Elizabeth are great people to work with. They were professional, timely, organized, and most importantly nice. They provided lots of guidance and direction to prepare the home for sale and every effort we made to follow their guidance was worth it. They do a really good job with communicating and letting you know why we are doing the things we are doing. They also always keep you in the loop regarding the efforts they are making on their end on a weekly basis. We had a very niche home which meant the pool of potential buyers was quite small. That being said, we are really happy with their ability to market and bring potential buyers. The house has sold and everything went smoothly because of their help and expertise.
-
August 2023 by Kate L.
Chelse is an absolutely awesome agent! We met her at an open house and were impressed by her mellow, helpful attitude and the beautiful presentation of the house she was showing. We had been to so many open houses with really pushy agents and properties that were not being shown to their full potential, and the service she was offering her clients really stood out. Once we signed with her, we were not disappointed! We had a tight timeline during which to sell our family home and relocate due to a new job. She has deep local experience and gave us great guidance on the flavor of the different neighborhoods in Napa. It was a really stressful time for us but her calm and collected demeanor really put us at ease. She referred us to a great local agent for the sale of our old home, and helped us move quickly to close on our DREAM HOUSE in Napa. Chelse is an absolute straight-shooter, a clear and constant communicator, and a great negotiator. She really goes to bat for her clients and is relentless when necessary. We would recommend her without reservation for anyone buying or selling in Napa Valley.
-
July 2023 by Candice Dudley
Ian Zopolos from Elizabeth Olcott & Assoc negotiated a great selling price for us. Complete escrow process went exactly as promised! I heard that’s hard to do.
-
July 2023 by Rich Olmstead
I would like to thank Elizabeth Olcott and Chelse Rinehart for their smooth, friendly, and professional sales transaction of my long time home in Napa. The house was a true fixer-upper, and these two real estate professionals were able to sell the property for more than our asking price.Once again, thank you!
-
June 2023 by Dessie Good
I worked with Ian and Jenna at Elizabeth Olcott & Associates. They were extremely professional and a joy to work with. Within an hour of expressing interest in a property, they had scheduled a meeting with me and put together an impressive individualized packet with all the key things I would need to know. They made the home buying process seem so easy, despite it being a difficult market for buyers. They ultimately helped me secure a purchase on the first home we put an offer in for, despite how competitive it was. They were both very quick to respond to any questions I had and even gave me some insider knowledge on the Napa real estate market that helped land me the purchase. They were both very easy to work with and not pushy at all. I cannot recommend them enough, I would definitely go to them again.
-
June 2023 by Ted Telesky
We recently listed our home in Napa with Elizabeth Olcott and Chelse Rinehart of Keller Williams Napa Valley Realty. We had already purchased another home and needed to sell our Napa home as soon as possible.Things moved very quickly with paperwork and inspections, but the pest inspection found a number of deck and other issues. Within a day Elizabeth had her contractor on the job for a week doing needed repairs – I had never experienced that before! Her other support vendors brought on a great stager, cleaning, tree trimming, landscaping, and hauling. With all the needed work, the first showing date only moved out one week. I was impressed with their professionalism and their ability to get things done so quickly!The result was we received an offer on the first day or the first showing, above the asking price, could not ask for anything more!Elizabeth and her team do not take any shortcuts and want it done right, from paperwork to repairs to process; I recommend them highly and would use them again without hesitation.
-
May 2023 by Brittany Tuttle
Chelse was a pleasure to work with during our home buying experience. She helped us determine a competitive offer that ultimately got us our house in Napa! We had a quick closing time and Chelse was able to help us through several challenges (very quickly) which was much appreciated, especially since we currently live 9 time zones away! I would 100% recommend Chelse and would be happy to use her again in the future.
-
April 2023 by Nancy Lefler-Chery
I have bought 2 homes but this was my first experience selling a home. Chelse and Elizabeth were amazing from the 1st call. I had a few pieces to navigate prior to selling, one being a challenging tenant. Chelse and Elizabeth connected us to their resources from start to end. We had support in navigating a number of areas that were all new and they made the process smooth for us. There connections were an added bonus as they helped us navigate other needs we had connected to a house we needed to rent too.Once the tenant was out, our house had work done on it, open house, and offer within 2.5 weeks!Throughout the process we felt respected, cared for, and were checked in on. In the future, if we sell another place, we will reach out to Elizabeth Olcott & Associates!
-
April 2023 by Teresa Dickinson
Elizabeth Olcott with Chelse Rhinehart assisting were the best. Very available, helpful and experienced. Chelse is learning from a competent and skilled realtor/broker. And they are still available after the sale for questions and referrals to help after the sale.
-
April 2023 by Eva Versini
We have been lucky enough to retain Elizabeth and her stellar team to represent us with the sale of our Napa property. From the get-go, Elizabeth was incredibly professional and personable. She and her righthand woman (Chelse) instilled an immediate sense of confidence and calm during the chaos of a home sale.This was an incredibly quick and last-minute move for us and we needed a local agent who was a seasoned sales agent to take us through this nerve wracking process. Elizabeth is a go-getter and leaves absolutely no stone unturned, if you need her, she gets right back to you and she is a fantastic communicator, keeping you in the loop from start to finish - you could not be in better hands. As she put it, you could just hand over the keys and walk out the door and she would take care of the rest! She's the best Napa has to offer.
-
April 2023 by Eva V.
We have been lucky enough to retain Elizabeth and her stellar team to represent us with the sale of our Napa property. From the get-go, Elizabeth was incredibly professional and personable. She and her righthand woman (Chelse) instilled an immediate sense of confidence and calm during the chaos of a home sale. This was an incredibly quick and last-minute move for us and we needed a local agent who was a seasoned sales agent to take us through this nerve wracking process. Elizabeth is a go-getter and leaves absolutely no stone unturned, if you need her, she gets right back to you and she is a fantastic communicator, keeping you in the loop from start to finish - you could not be in better hands. As she put it, you could just hand over the keys and walk out the door and she would take care of the rest! She's the best Napa has to offer.