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November 2023 by Danielle H.
Kaycee in the pharmacy was truly so helpful during when trying to navigate medications for my dog during a stressful and difficult time.
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November 2023 by Kim M.
Went in to buy a blow dryer since the one in our hotel is ancient . Yanira was the cashier and she is an asset . The store was clean and orderly and Yanira was super nice and helpful !
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June 2023 by Rudy Angeles
My experience tells me CVS is the most EXPENSIVE chain pharmacy/over-the-counter (OTC) med store that I have shopped at in Napa. Walmart is the CHEAPEST priced pharmacy/OTC med store. However, CVS' high level of customer service & parking convenience is far superior in comparison to Walmart.But, CVS has a very good Rewards Program that offers members special pricing discounts on occasions. Walmart DOESN'T have a rewards program, AT ALL.So, this is how I decide when to buy at CVS & Walmart. After many bad experiences buying my prescription medications from Walmart, I decided to purchase 100% of my prescription meds from CVS. With my drug insurance, I found the prices were closely similar & CVS' pharmacy offered superior/reliable customer service than Walmart.When I need OTC meds, if I can buy this item equally or even slightly higher than Walmart, by using CVS' Rewards dollars or discount offers, I WILL buy my OTC med at CVS. If I have NO Rewards dollars/discount offers from CVS available to me, I WILL NOT buy my OTC med at CVS. Instead, I will buy my OTC med at Walmart. CVS' Rewards Program is the SINGLE FACTOR that makes buying OTC meds from CVS competitive with Walmart's daily low price.In summary, CVS' pharmacy offers reliable & superior customer service than Walmart. So look to see if CVS pharmacy will work for you. Also, join CVS' Rewards Program & use it to offset CVS high OTC meds. If you CAN'T buy CVS OTC meds at a DISCOUNTED price, go directly to Walmart & purchase your OTC meds from Walmart.
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May 2023 by Victoria Boscarino
I went to the pharmacy at CVS because I was in a lot of pain and today being Sunday I could not reach my doctor. The lady pharmacist took me to the isle and showed me the best over the counter remedy for my issue. She was kind and helpful. In a time of fast, and non connection service, I was impressed by her kindness and willingness to help! CVS is my to go to store for medical needs and other in home care items. Thank you!
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January 2023 by Grace L.
First off, one of the best CVS I've ever been to. Well stock items in the front store ..friendly and helpful staff. I love the self check out. As for the Pharmacy...I need to give a shout-out to Dr. Suleiman Jangikhan for his hard work and for the amazing team he has. I've been going to this Pharmacy since I've been staying in Yountville, CA for at least a year now. No matter how crazy it gets with the phone calls, drive thru and long lines...Dr. Jangilhan (Pharmacy Manager) and his team of technicians have always managed to help everyone in line with the professionalism and couteous service. Recently, my family and I were able to get our booster shots and flu vaccine since we registered online. (Easy process) Suleiman took the time to explain everything and when he gave the injections it was not painful. I've met Anne, Michelle and I feel horrible because there are two amazing women in the back that are always helpful but I have not been able to get their names. (Both may be Filipina) I usually go to the drive thru when they are helping me. In the past, I have witnessed customers being rude and making hurtful comments to the staff here. It's disheartening because every single person there works so hard. I just feel that some folks are treating the Pharmacy as if it's a drive-thru burger joint...they want fast service, screaming about insurance Co-pays...it goes on. People tend to forget that these health professionals are making sure our medication is correct and there's no room for errors. Thank you Dr. Jangilhan and your team of Pharmacists and Technicians that are keeping all of us in the community safe and health. Excellent Service!!
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November 2022 by Marco Vicalvi
World worst store. Their ATM machine didn’t work while I was trying to withdraw some cash and they couldn’t care less. The cashier called the manager on the floor who never came to help or see what was going on. Told me repeatedly when O found her myself, she couldn’t do anything about and that wasn’t her business, even though the machine is in her store and probably pays rent for it. I’ll never return to this location one.
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November 2022 by Nathan Nevins
Switched all my scripts to this one after having multiple issues with the other one on same street. Been close to a year now and all my scripts are ready on time. Very helpful pharmacists too.
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August 2022 by Renee C
The pharmacy has gotten much better with answering their phone and everyone has been wonderful.The pharmacy NEVER answers their phone. I have tried calling several times and I simply think they just don't answer as a policy. No matter how long you wait (i have waited about 45 minutes once) they won't answer.
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July 2022 by R Johanna C
The pharmacy has gotten much better with answering their phone and everyone has been wonderful.
The pharmacy NEVER answers their phone. I have tried calling several times and I simply think they just don't answer as a policy. No matter how long you wait (i have waited about 45 minutes once) they won't answer.
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May 2022 by trevor jones
Lazy pharmacy tech refused to check how much my medication would cost with my new insurance over the phone. Says it's easier for her if she has the card infront of her so I have to come in person. We'll that's fine but the reason I want to know the price is so I can determine if I can even afford the prescription right now. Why would I waste time and gas money for a potentially fruitless visit?
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March 2022 by Ariana Molina
One of the worst experiences I've had at any CVS store or just store in general. Please avoid coming here if you can. I would give this store a 0 if I could. My sisters and I stopped here quickly for a snack but left immediately after realizing that we were being followed not by one but two employees. Please keep in mind that my sisters and I were the only non-white people at this store. Other customers (white) in the store were not being bothered by any staff at all. After we had walked out we were followed by one of the employees. Most uncomfortable and disgusting experience I've had here. We will never visit this store again.
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March 2022 by C M
Me and my younger sisters came here to buy snacks and the employees here kept following us around and wouldn’t leave us alone. I thought maybe they would do this to all customers but I noticed they only did us (three Mexican girls) and not the white men and women in the store as the same time as us. They would pretend to be working on the aisle nearest to us and thought we wouldn’t notice. I have plenty of experience in retail and know how things work, I KNOW what they were doing. They only confirmed my suspicions by sending another employee after us. How close minded and shelled do you have to be to he intimidated by three young girls? I told my sisters to put everything they were planning on buying back on the shelves out of anger and told them we should go to Nob Hill instead; to that we were greeted by an employee following us outside. I am extremely disgusted and offended by the behavior we had to experience from these older women when we had done nothing wrong. This all happened only twenty minutes ago. I mean it when I say we will never be returning.
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March 2022 by C M.
Me and my younger sisters came here to buy snacks and the employees here kept following us around and wouldn't leave us alone. I thought maybe they would do this to all customers but I noticed they only did us (three Mexican girls) and not the white men and women in the store as the same time as us. They would pretend to be working on the aisle nearest to us and thought we wouldn't notice. I have plenty of experience in retail and know how things work, I KNOW what they were doing. They only confirmed my suspicions by sending another employee after us. How close minded and shelled do you have to be to he intimidated by three young girls? I told my sisters to put everything they were planning on buying back on the shelves out of anger and told them we should go to Nob Hill instead; to that we were greeted by an employee following us outside. I am extremely disgusted and offended by the behavior we had to experience from these older women when we had done nothing wrong. This all happened only twenty minutes ago. I mean it when I say we will never be returning.
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January 2022 by Kate B.
I use this pharmacy to fill my prescriptions. While there have been some hiccups, I'm giving it 5 stars for Nicole who works there. Whenever I call, see if my script is ready, she's always kind, patient and gives me accurate info. Others are vague and leave me hanging in the wind. All pharmacies are like that esp with their company leaving them understaffed - Covid shots craziness etc. So five stars for Nicole. Overall, I'd say my experience with this pharmacy has been great. And N
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January 2022 by Rusty S.
CVS is an excellent store what can I say when I'm working and I can order for a shop and delivery they have everything that we need some stores their shelves are not that stocked but this store is unique and it's own way I recommend this store if you ever have a need for something whether it's pharmacy Brothers as seen on TV whatever and the price is really good and they have a rewards that you are more than welcome to sign up for
