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August 2023 by David L.
This is worst CVS I've ever visited. They added new self checkout kiosks. Where are the human checkout clerks? Problems with the checkout and no humans around for advice and assistance. Saw customers putting items back and leaving the store. I will not be going back to this store! The CVS at their Trancas location always has at least one checkout clerk and they are friendly. I enjoy the human contact.
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May 2023 by B G
Fast, efficient and friendly. Never had any issues here.
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April 2023 by E B
Fast, efficient and friendly. Never had any issues here.
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February 2023 by Melody B.
This store is near my home. I was excited to have a drugstore nearby when they opened, but they seem to make it almost impossible to buy anything. Yesterday I needed some NyQuil. They had mostly empty shelves, but I eventually located a tiny bottle. I took it up front to pay. There was no one at the register or in photo. Okay...self checkout it is! But no, both self checkout registers were CLOSED. I looked around the store. No one. I went across the street to Rite Aide & bought just what I needed with a helpful, friendly guy at the register. Why try so hard to keep customers from making a purchase?
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December 2022 by Kerin Bashaw
I feel like this CVS is special.I always have a great experience. It really has the feel of a home town pharmacy. The drive through is super fast. The team is kind and helpful.
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December 2022 by Google user
I feel like this CVS is special.I always have a great experience. It really has the feel of a home town pharmacy. The drive through is super fast. The team is kind and helpful.
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November 2022 by Jeron W.
It's rare I'll review a CVS but this is a CVS where we waited 20 minutes at the counter for service and not a single clerk showed up. We ended up going to the rite aid across the street and they said it's typical of this CVS, really terrible
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October 2022 by R B
This Pharm Team is so helpful and always there for our family!! Appreciate everything!!
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October 2022 by Kelly H.
Had an appointment for a flu vaccine and covid booster. Came half an hour early, was helped within minutes and the entire process was done within 10 minutes. Pharmacy employees were very friendly and efficient and this was the best experience so far. Thank you so much CVS Pharmacy, you guys rock!
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September 2022 by Michael A.
to say this store is incompetent is an understatement. The other day I received my prescription after a second trip to the pharmacy because they didn't have the prescription correct. After I got home I realized that the bottle was mis labeled. much to my shock! My prescription was for 500mg Metformin but was labeled as Lisinopril! While yes I know the difference, how many other prescriptions have gone out from this store to other people that DONT know the difference? It doesn't get more dangerous that that. If I knew of a regulatory org I would report you in a heartbeat and I will be searching out that aspect to do just that. I hope someone gets fired over this, deservedly so as they are endangering peoples lives. I should take this to the local newspaper so they can warn people of your gross negligence. I will be transferring all my prescriptions out of this incompetent "pharmacy" today!
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August 2022 by Gina S.
John Bueno, pharmacist, goes way above and beyond to provide excellent and caring service to customers. He has helped me on numerous occasions to solve problems and insure the necessary medications are ready when needed. As well he provides excellent information about medications which is clear and understanding. He makes this Cvs the best pharmacy.
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May 2022 by Michael Patrick M.
I don't patronize lazy businesses that cave into the few that hurt their bathrooms and close them with signs that lie saying "out of order," especially those with pharmacies!!! This CVS is like that. Sorry
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April 2022 by Sandy Demi
I’m traveling in the area and had my doctor in PA send my prescription here several days before I would arrive in Napa. I talked to a pharmacist by phone on Monday, who said they couldn’t fill it until Tuesday. I asked if they would have any problems filling an out-of-state script and was told no. On Tuesday they then tell me that they can’t fill it because of the type of medication it is. Would have been nice to know that up front so I could make other arrangements before running out!
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March 2022 by Trisha G.
I used to get my prescriptions here and switched to rite aid because they were horrible. Well my sister came from out of town and had to get prescriptions from Queen of the valley. They sent it to this store and i was like oh no. Well a whole day later and 4 visits to this pharmacy still no meds and just rude responses everytime we try to find out whats going on. No customer service skills and made me have extreme anxiety from the run around we have had to endure. And after 24 hours still dont have the medications needed.
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December 2021 by Jordan B.
This particular CVS pharmacy on Coombes street is full of incompetent idiots. I would not trust them with anything particularly some thing as delicate as your medication and vaccinations. I warn you do not come here for anything other than over the counter medication.