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July 2024 by Julie Bermant
Sheena is a kind, caring, delightful person who goes out of her way to help people! We were passing through and had a question about our trailer. She made time for her service manager to give us some quick and much needed feedback. She was very clear about what they could and could not do for us. Clearly a straight shooter! Sorry we can’t stay still long enough to have our trailer repaired here.
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January 2024 by mjjacks2
Adventure RV & Sheena: Making RV Dreams a Reality for First-TimersOur recent purchase of an A-liner LXE from Adventure RV couldn't have been a smoother, more joyous experience. The credit goes entirely to Sheena, a customer-focused gem who made this first foray into RV life feel effortless and exciting.Sheena wasn't just knowledgeable about every aspect of camping and the RV itself; she dedicated her full attention to us, even silencing her phone to ensure unrushed learning. She patiently shared tips on everything from backing up the trailer to using every feature, building our confidence with each explanation.As retirees, venturing into the RV world was a bit daunting, but Sheena's guidance made it an absolute pleasure. She kept us informed about our camper's arrival, and to our delight, it even came in early!Adventure RV's no-pressure browsing policy only adds to the welcoming atmosphere. But it's Sheena who truly stands out. We didn't just gain a dream camper; we feel like we made a wonderful friend in the process.Our deepest gratitude goes to Sheena and the entire team at Adventure RV. If you're even remotely considering exploring the RV life, head there knowing you'll be met with expertise, genuine care, and maybe even a lifelong friend like Sheena.
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December 2023 by Susanne D.
From our first call to Sheena with our situation she was so incredibly helpful and then we found the Rv of our dreams on the Napa lot. She has so much knowledge of the trailers that she has on her lot, she knows how they're made what they are made of, etc. My husband and I are so happy with the way Sheena and Catherine handled everything that we needed with multiple phone calls and emails and always receiving quick responses. Thank you for EVERYTHING. This positive review could go on and on.If your looking for an RV please stop in at Rv Adventure in Napa and you will be pleasantly surprised, you might want to call first, because if she has another appointment that she is giving her undivided attention to, she will not be able to assist with all your questions. She is the only one on this lot, that is why it is so personable.
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October 2023 by AK Travel
5 STAR++++ Service! When other places refused to even hear my requests, Sheena listened, coordinated with her team to come up with workable solutions, and strove tirelessly to provide top notch technical service with a smile and reassuring professionalism. I will be coming back here for all my service needs and highly recommend Adventure RV for their integrity, professionalism, and friendly service. THANK YOU!
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June 2023 by RF Quinn (CHEF BOB)
Great service, excellent people who actually can explain why something needs to be fixed and do it right within budget
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July 2022 by Scott Kingsbury
I was killing sometime at the Subaru dealership in Napa, and wandered over to look at travel trailers. Nice sales people and very helpful in answering my questions. I probably won't buy anything, but they made it fun.
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July 2022 by Mike M.
I had a great experience with a recent purchase of our new Aliner. From the beginning, we felt welcomed with zero pressure. Sheena was probably one of the most freindly sales people that I've ever dealt with. She ordered our trailer and have us an accurate delivery time. Devinatee took over and was extremely responsive and equally freindly. He kept me up to date on the shipping information and gave me undevuded attention when it was time to sign paperwork and teach me about the unit. They also were able to get my car wired up with a brake controller in just a couple of hours. I like how it's a family business and their courtesy felt genuine.
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June 2022 by Amanda Liszewski
Finally, an honest dealership with a family feel. Great place to buy and sell RVs at realistic prices. I definitely recommend and will go here in the future for an RV. All staff members went above and beyond and did it with a smile. Thank you for a positive experience.
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May 2022 by Rebecca C.
Just stopped in for a quick look and we didn't catch her name but I suspect it was Sheena, based on the other glowing reviews of her. She was perfectly pleasant and has a wealth of knowledge about the A-frame trailers! Highly recommend!
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February 2022 by Peter George
Got info only...nice people.
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October 2021 by Ron Jelly sr.
I wanted to replace a cracked rear window on the trailer, 35” inches long 24” inches wide, please be seated, $500.00 bucks plus tax I don’t think so, I cut the glass myself when I got back home and labor was free, ya can’t beat that with a stick.
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June 2021 by Evan Taylor
Friendly, no pressure attitude. Had a lot of fun.
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May 2021 by Frank W.
If you are looking for an ALiner pop up camper in the Bay Area, I got one name for you ... Sheena, give her a call and I Guarantee you won't be disappointed. We recently purchased an ALiner Scout Lite from Advanture RV, but before we decided to purchase the camper from Advanture RV we had visited another RV place that happened to have the ALiner in stock and called numerous RV dealerships in the Bay Area and in Northern & Southern California, at the end I decided to give Sheena a call since she was highly recommended by a few folks on a Facebook ALiner Group which I'm a member of, they all had good things to say about her and I have say after just one phone call I felt like this is the person I wanted to buy my camper from, Sheena is super friendly and extremely knowledgeable about the type of pop up camper we were looking for, overall my wife and I are both extremely happy with whole buying experience, if you are looking for a camper like ours or any other type of camper, give Sheena a call, she'll definitely help you out, thank you Sheena, Devin and team at Advanture RV, You Rock!
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April 2021 by Buster P.
Refuse to even discuss minor warranty repairs because I did not purchase RV from them. They didn't have the RV that I wanted - my fault?
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March 2021 by Dominik Steck
Very polite, staff was able to help with all of our questions.