-
January 2024 by Roselani M.
Number one Walmart nearest to my house that I order almost religiously for my household needs. Great prices and our favorite employee (Hugo) is the best whom my dog Diego adores.
-
December 2023 by Buffy K.
Went tonight to buy a few items and went to the self checkout, with my husband and two small children. From the second we started scanning our items this lady named Angelica was standing immediately behind us watching our every move. My husband was using Walmarts app that's recommended by WALMART! Where you scan your items in your app and then you pay through your app. We weren't finished and still had MULTIPLE items in our cart, inside and in the bottom, and this lady had the NERVE to say "what are you doing? Scan and go? Because I don't see anything scanned yet". Meanwhile I was bagging. This chick decided to start calling up everyone she possibly can, and kept saying "This is only adding up to be $134 and all this stuff and it's only $134" she was telling whoever they needed to come in and rescan everything. I told her repeatedly, at least 3 times, that we are not done scanning our items. She then proceeded to take our cart and start walking it over to another register. I said "why are you doing this? We aren't even done scanning our items, what, are we doing something wrong??" She said YES and kept on about it being ONLY $134. WE WERE NOT DONE! What doesn't this lady understand?? I honestly feel from the minute she saw us, she judged us, and was accusing us of stealing from Walmart. As if this stuff was her stuff or something. She completely ignored any and everything we had to say. The manager came over and tried defending her and said she was doing her job. So what were we doing? Stealing?!! We were using the self checkout and the Walmart app! Walmart hires racist workers who don't understand how their own place of employments app works and we were accused of being thieves because of it. Funny thing is, we re rang up everything THREE times and PAID for our items like we went there to do in the first freaking place! Pretty sure people who steal are people who don't have the money for things they want, wouldn't we have put things back?? No! We bought each and every item we intended in the first place. Angelica should really take a course in customer service and how to treat people here. Because the way my family and I were treated tonight, was not okay!
-
December 2023 by Ariana R.
Ok every worker is so nice here. Idk who tf Reina is but she has krampus up her a** . Customer had a concern an he wasn't even talking to her in any type of way. She was giving him major attitude and nasty looks. I usually don't leave reviews but even watching had me irritated for them. To top it off, the dude wasn't even addressing her but another worker. Disgusting attitude.
-
December 2023 by samantha g.
This walmart sucks everyone here was extremely rude and I had to wait 10 minutes for someone to open up a case because all of there makeup is locked up. I don't like being treated like I am a criminal when I have never stolen in my life. Employees also yelled at other customers for no reason. Very disappointed go to temecula walmart if you want to be treated like a human.
-
December 2023 by Lauren D.
Lack of service, employees, and product. We had some items in mind that we wanted to get and this Walmart didn't have any of it. The website said that they had them all in stock, but we couldn't find them. There was only 1 employee working the electronics section so there was a super long line. We, then, found another employee but they didn't know how to help us since it "wasn't their section". After running around the electronics aisles, we finally gave up and decided to just buy it online somewhere else. We also wanted to see if they had shoes we wanted (the website said they were in stock), but they weren't either. Needless to say, this location needs to be restocked very badly. They also need to evenly distribute more employees throughout the store to help out. The parking lot is spacious, though.Basically, needs a lot of improvement.
-
September 2023 by Jason K.
Walmart Murrieta, Ca almost killed me.Any lawyers out there? I purchased a set of 4 tires. As I was driving home I could hear a noise that sounded like my breaks were pushed in or warped. I pulled over 4 miles from home but couldn't identify where the noise was coming from. I called a tow truck and brought it home. I took off the tires and found the rim weights lodged into my break caliper and rotor. This could have locked up my left front break on the freeway. The technician glued on the rim weights on a very dirty rim. Glue doesn't work well with dirt and break dust. If anything, please teach your technicians on proper safety.
-
July 2023 by Yvette T.
Let's be honest, everyone has something bad to say amout Walmarts. But Walmart Murrieta location definitely is cleaner and it's staff in a much friendlier and professional demeanor than any other Walmarts I've been to in Southern California. I wouldn't have left this review if it wasn't for my experience tonight:I left my iPhone14Max Pro along with my Driver's License in its case in one of the aisle shelves (I couldn't remember which). Katrina (pictured) answered the call when I called Walmart and she instantly went into action. After 2 mins taking to her and after using Apple Find Me App we realized that no one had turned in my phone into Walmart staff. After a few short holds on the phone she was able to find the phone untouched! If it weren't for her quick thinking, I am sure than my phone and DL would have landed in the wrong hands. Thank you Katrina for your quick thinking, amazing customer service, and going above and beyond!
-
July 2023 by geoff RADANT
Never have a problem at this location.. friendly staff..only problem is that they need more handicap carts
-
June 2023 by Shauna G.
Although significantly further than Target for us, my daughter was requesting something specific that they had that Target was out of so we made the drive. Their blind box toys were all ripped open, but she ended up choosing one. Maybe post an employee specifically in this area to prevent these kinds of mishaps as this is not the first time we've come across this issue at this location. We chose to check out in the garden area and were second in line waiting behind a lady that was doing two separate transactions. A second employee walks up to open another register and instead of taking us next, he took the next family walking up behind us. Rude, he also wasn't wearing a name tag. Daniel, our cashier wasn't very chatty/friendly. At the end of our transaction, he dropped one of our purchases on the ground and just stood there and stared at it until my CHILD went around the register to retrieve it because he apparently had no intention of doing so. Super rude.
-
May 2023 by Alfonso B.
My 12 year old daughter was just there buying acrylic nails at self checkout and this so called worker lady named Jamey grabbed the acrylic nails box out of my daughter's hands and threw back at her. I can't believe it. She should be fired for doing something like that.
-
March 2023 by Sam D.
This has to be one of the poorest managed Walmarts in all of Southern California. The employees walk around aimlessly and are unwilling to help in finding anything. The organization is beyond comprehension. The lines for checkout are at least a 15-30min wait EVERY time! Why?!
-
February 2023 by Steve M.
Kelly in the audio/visual department is one of the most competent, friendly and knowledgeable employees at this location. Walmart is blessed to have such an outstanding employee.
-
January 2023 by Irene L.
HORRIBLE customer seevice! asked for manager "on lunch" assistant manager "on vacation" dude was too lazy to see what was sub'd on my order. i guess you get what you pay for and that's what they deserve to get paid min wage.
-
January 2023 by Wenzie I.
I was super thankful to Kat for helping me resolve issues with refunds at the Money Center.She helped call and googled to get the correct bank!She finished a very long transaction with such patience! Kudos to you Kat !!!!
-
January 2023 by Kathy C.
I went in there tonight to return a very large toy that she got for her granddaughter for Christmas but it was the wrong doll house. We had the receipt and she had over $240.00 of items with that receipt. She paid 40.00 on her debit card and paid $200.00 in cash and went to return the $140.00 doll house and the return desk said if I didn't have the debit card used to buy only$40.00 of the original time I bought it then it would have to go bac on a gift card and or the original debit card used. I asked for a manager and a young girl named Rebecca came up and said she couldn't over ride it if I didn't have that card with me. I was so mad and she had the worst attitude and a nasty smirk on her face and she was so rude just like most Walmart employees. I will never go back to that Walmart again until she is fired! You don't treat people with a bad attitude when it comes to customer loyalty. Rebecca was rude and had a bad attitude towards us so we left