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June 2024 by Joe Bro
If they were respectable, they would choose good employees to work for them. They have a pharmacist named Noha, who is very rude and did not receive any moral education in her family’s home. I wait more than 20 minutes with my children in the car, then when I got to the window, she asked me to park my car in the parking lot and walk all the way into the pharmacy to stand in another line for no reason. It seems that she has a psychological complex.
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May 2024 by Dotti Hejka
Nicole took care of my out-of-the-ordinary pharmacy needs. She took my info completely and was quite pleasant. I have a good first impression.
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May 2024 by Aimee Johnson
Pharmacy rules change every month, meds are never ready when expected. Once sat in the drive-thru lane trapped between two cars for almost an hour with no indication they were on lunch until 2pm. Worst pharmacy ever.
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March 2024 by EpicDuckEater
Without prescription is hell, trying to get it is also hell here. Wouldn’t recommend even trying to think of being sick or having any health issue.
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March 2024 by Monique Swickla
Pharmacy is very slow.
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February 2024 by zeina shahhal
Erin and Steve were great help today in both photo department and checkout. There was some difficulty on my part on the whole printing process which they took their time to complete the process for me in as timely manner as they could with a smile on their faces at all times! Great customer service! Will now definitely start to shop there!
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January 2024 by ashlie henney
Sat in the drive-through pharmacy line starting at 8:42PM and had my screaming child in the back. Right at 9 o’clock they turned off the lights and closed the drive-through even though I had been sitting there since before nine. Couldn’t get out of the car because I had a crying sick baby who needed their medication. Absolute worst pharmacy in the area. Their team doesn’t care about the drive thru and makes you wait at least 20 minutes every time you go through
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November 2023 by Beverly Mitchell
My favorite pharmacy to go to they have everything Nice people and you could find everything nice and clean they don't make you wait a long time either
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November 2023 by Maureen J.
Nice convenient store and pharmacy in the neighborhood. They have some decent sales and clearance items here. I like that this store is close by to my house. The workers here are polite and friendly. The store is fairly clean.
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November 2023 by Katie V.
Worst customer service ever in pharmacy. I was waiting on the phone for a long time and then Out of no where they physically hung up. I heard the phone pick up with noice in background TWO TIMES that I called back to back!!! Very disappointed. This location is horrible
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September 2023 by Michelle Arevalo
The pharmacy manager, Briana, endangered my health by taking her personal emotions out on me as a patient. I called her out on a customer service issue. She lied and acted defensive about an issue. So what she did was cancel a prescription that I urgently needed for my health because she was upset at me. She also said she will cancel all prescriptions from any doctor. It is very unethical and unprofessional that she takes out her revenge out on patients like this. I have been a customer of Walgreens for over 20 years and I have never encountered such repugnant and unethical behavior.
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September 2023 by Joe T
Wanted to shoutout two special people at this Walgreens on Murrieta Hot Springs in the Sams Club vicinity. I came to this location after horrendous and unimaginable treatment from Staff Lead Stephanie of the Cal Oaks Walgreens. Feel free to check their location for that review from a few days ago. Still haven’t heard back from anyone over there, despite submitting a detailed four page complaint to the site listed at the bottom of the receipt several days ago, and just 24 hours after that incident. I only went back to a Walgreens at all to spend the rewards I was finally permitted from Cal Oaks Walgreens to purchase just a few essentials for myself and my two young children. The first time I came in, it was already around 9pm. There was only one employee visibly working. I waited, albeit nervously, until she had no other customers so I could ask a series of questions regarding using the rewards. Her name is Roxanne. She treated me with care, kindness, appreciation and patience. She answered every question and provided further information I didn’t even know to ask for. Even when another customer got behind me in line, she made me feel like the only person who mattered at that exact moment. When I left, after using my rewards and paying the difference (99cents) in change, I thanked her profusely. As I exited, I heard the customer behind me tell Roxanne that she was so nice. Both times she was thanked or complimented, Roxanne just continued her job. I never saw her with anything less than a polite, caring, accepting smile.I went back the next day to use the remainder of my rewards. Sure, I had hoped to see Roxanne again and be able to truly explain how what she did for me had changed what to that point was and will always remain a very traumatic night. Roxanne showed me light in the darkness. That’s a powerful thing.Roxanne wasn’t working the next day. That’s ok, because Juliana was, and she was amazing too. Juliana helped me pay for two items in two separate transactions, using only my rewards and the remainder of change I found in my car. She took the time to call her manager on the phone to ask about a price difference between what rang up, and what I assumed, based on the tag below where I found the item. The difference wasn’t much, but without Juliana and her patience, kindness, creativity and positivity, I would not have been able to bring back a Stroopwaffle to a VERY excited and grateful three year old. The smile on her face and in her eyes as she devoured this two pack? What else can I ask for.All of this occurred during the lead up to the recent storm. Even as we were not hit hard, we were scared. Except, far less so thanks to Roxanne and Juliana. I appreciate them both, and will continue shopping at this Walgreens, or wherever else they end up.Thank you both, Roxanne and Juliana, sincerely for everything you did, and for being exactly who you are.
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September 2023 by Emily R.
Literally just came here to print 5 pictures. RUDE customer service (like we were doing a disservice) and had to wait a long time just for a few prints). Horrible service.
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August 2023 by Joe T.
Wanted to shoutout two special people at this Walgreens on Murrieta Hot Springs in the Sams Club vicinity. I came to this location after horrendous and unimaginable treatment from Staff Lead Stephanie of the Cal Oaks Walgreens. Feel free to check their location for that review from a few days ago. Still haven't heard back from anyone over there, despite submitting a detailed four page complaint to the site listed at the bottom of the receipt several days ago, and just 24 hours after that incident. I only went back to a Walgreens at all to spend the rewards I was finally permitted from Cal Oaks Walgreens to purchase just a few essentials for myself and my two young children. The first time I came in, it was already around 9pm. There was only one employee visibly working. I waited, albeit nervously, until she had no other customers so I could ask a series of questions regarding using the rewards. Her name is Roxanne. She treated me with care, kindness, appreciation and patience. She answered every question and provided further information I didn't even know to ask for. Even when another customer got behind me in line, she made me feel like the only person who mattered at that exact moment. When I left, after using my rewards and paying the difference (99cents) in change, I thanked her profusely. As I exited, I heard the customer behind me tell Roxanne that she was so nice. Both times she was thanked or complimented, Roxanne just continued her job. I never saw her with anything less than a polite, caring, accepting smile. I went back the next day to use the remainder of my rewards. Sure, I had hoped to see Roxanne again and be able to truly explain how what she did for me had changed what to that point was and will always remain a very traumatic night. Roxanne showed me light in the darkness. That's a powerful thing. Roxanne wasn't working the next day. That's ok, because Juliana was, and she was amazing too. Juliana helped me pay for two items in two separate transactions, using only my rewards and the remainder of change I found in my car. She took the time to call her manager on the phone to ask about a price difference between what rang up, and what I assumed, based on the tag below where I found the item. The difference wasn't much, but without Juliana and her patience, kindness, creativity and positivity, I would not have been able to bring back a Stroopwaffle to a VERY excited and grateful three year old. The smile on her face and in her eyes as she devoured this two pack? What else can I ask for. All of this occurred during the lead up to the recent storm. Even as we were not hit hard, we were scared. Except, far less so thanks to Roxanne and Juliana. I appreciate them both, and will continue shopping at this Walgreens, or wherever else they end up. Thank you both, Roxanne and Juliana, sincerely for everything you did, and for being exactly who you are.
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August 2023 by Izzie S.
The pharmacy manager, Briana, compromised my health by taking her personal emotions out on me as a patient. I called her out on a customer service issue. She lied and acted defensive about an issue. So what she did was cancel a prescription that I needed for my health because she was upset at me. I needed that medicine right away. She also said she will cancel all prescriptions from any doctor. It is very unethical and unprofessional that she takes out her revenge out on patients like this. I have been a customer of Walgreens for over 20 years and I have never encountered such repugnant and unethical behavior. I talked to her manager and he admitted her behavior was wrong.
