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March 2024 by Ericka Mccrea
Fast effective and efficient
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March 2024 by Chrisaroni NCheese
Terrible customer service 3/19/14 the best most unfriendly people I have ever had to deal with to ship. Refuse to help any way they can, go to postal annex or anywhere but here.
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March 2024 by Nico Roman
This post office usually has never disappointed, they've always had me covered for every kind of interaction especially when it came to selling on eBay.
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December 2023 by Kathryn Riggs
Went to this location after work during the holidays. There was a line 10 people deep and the customer service was excellent. The workers were fast and very polite with answering each customers questions. I was in and out in under 10 minutes. The only issue was parking, the lot was full and had to park on the street.
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December 2023 by Katie Zhang
The worst experience at this USPS. paid over $100 for a package and ANGIE at this location was rude, not prompt (I waited while she chatted with a customer for over 10 mins about Christmas decorations), not willing to give me any information on where my package was and told me to leave and laughed as I left. Angie deserves to be fired. I have never had an experience like this at USPS and will be using other services in the future because of this horrible, rude, and unprofessional interaction.
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August 2023 by Ahdrianah Worthey
The staff are very helpful and patient. Usually I’m in and out within 10 minutes or less.
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August 2023 by Christopher Abel
Nice people, but you need to have your addresses on the box before you get there. It's a pretty dissapponting lack of necessary capability for a postage office to not be capable of printing labels with names, to and return addresses. They also charged me more than their website said it would be.
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July 2023 by Steph O.
I went in today to try to forward my moms mail to my address since she had passed. I clearly have never done this before so I had no idea what it entailed. I was helped by Angie and right away she's telling me "no, can't do it, I need a letter.." ok so I'm trying to ask questions in regards to that and she continually keeps talking over me and not hearing what I'm asking. She then has the audacity to say "this is why she should have done this letter before she passed." I was in shock. How dare you tell someone this. I responded to her "excuse me? She didn't plan on dying!" I grabbed my paper and told said "that comment- insensitive!" She then shrugged her shoulders and said "well there's nothing I can do." How can she have a job where she works with people and think it's ok to speak to people this way. Shame on her.
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January 2023 by Elizabeth T.
Completed international customs forms on USPS website with a confirmation to bring to any post office. The confirmation states any post office can print out the custom forms completed online and all I needed to do was pay for shipping. The staff at this location are not familiar with the process and wouldn't help me figure out how to get my forms printed. They told me they don't do that and have never done it that way. They wanted me to fill out their forms by hand. I brought my package to the Los Alamos location. The staff at the Los Alamos location were very helpful. They haven't seen an online confirmation before as well, but they were very kind and searched through their system to locate my forms.
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December 2022 by Karie C.
I've always enjoyed this friendly Post Office-- the clerks are super helpful and it's nice to have a quick chat about life on planet earth. Also nice to chat with our sweet community people hanging out. It's clean and has all the basics and easy to get to from our cute little historical downtown. Thanks!
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December 2022 by Danielle Faverty
So rude and not helpful. I just wanted to send a package and wanted to see if it was cheaper flat rate or in packaging I had with me and they told me to use the kiosk outside to figure it out then they would help me. The kiosk said it was more expensive than they did. So I asked them to confirm and they still wouldn’t help me. So I stood in line for 20 minutes literally for nothing. I don’t understand why they couldn’t just confirm I price before I shipped it. So frustrating.
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October 2022 by Nadia B.
As simple and boring as dropping off my weekly mail can be, I am genuinely excited whenever I get to come into this office. The lovely staff here, Tony and Maria are always a pleasure to handle business with. Tony teaches me something new almost every-time I come in, and Maria is an angel to deal with. Thank you guys for enriching my life and taking care of my mail!
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July 2022 by Lizeth Herrera Robles
The employees are very friendly and helpful .Thanks
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September 2021 by Julia Padilla
Always get quick service and the employees are helpful, patient and kind. It's also clean inside.
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September 2021 by Medi S.
Unfriendly and unprofessional in here, not all the staff, but most. I avoid coming in to this office for that reason - had to stop-in for a last minute mail-out yesterday and was quickly reminded why I stopped coming in here. It's Worth driving an extra 15 mins to use the main post office on Cal Oaks where the staff are a lot more professional and courteous - will be leaving a more detailed review on postalexperiemce.com and mentioning the blonde hispanic lady who works here who probably needs a nice long vacation
