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March 2024 by Mio (Lechecita)
I waited an hour for my drink the other day and had to remind them twice to make it. They offered me a $4 gift card that they didn't even activate. Went to another starbucks today expecting a little off my drink, I'm so embarrassed.
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March 2024 by amaya williams
ordered a sweet cream vanilla cold brew through the drive thru, came out looking way different then every other time ive ever ordered it. went inside to ask if the drink was what i ordered. immediately got looked at and got a “UH” from the white girl with orange hair and laughed at by the brunette. obviously they knew my drink was wrong. i get the same thing every time I come to Starbucks so i know what my vanilla sweet cream cold brew is supposed to look like. maybe hire adults who know how to do their job and know what proper customer service is instead of hiring rude teenagers who are lazy and don’t know how to make a proper cold brew.
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March 2024 by Ray Vreeland
On this Tuesday at about 1pm, very calm. Staff is fun and act like real humans with team community and not robots.Store is clean and very open feeling.This is a well built location in many ways.Wheelchair accessibility: Ramps and marked spaces to accommodate wheelchairs.
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March 2024 by Cisco L
Great service and of course coffee is always delicious. Just don't order during school days or hours! It was standing room only!
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March 2024 by alecia cooper
They get you in and out so quickly through their drive-thru! Which is amazing during a school day drop off time! ?
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February 2024 by Whittier Printing
Just visited this store with my 2 young daughters. (6:15pm 2/10) And as luck would have it… my youngest spills a full 16 oz Hot Chocolate all over our table. The young man behind the counter sprinted into action and cleaned and mopped the entire mess!!!! All the while doing everything he could to put us at ease. The rest of the staff quickly helped us out with the rest of our order. Thank you!!! THANK YOU!!!! And to management, your crew is excellent communication… extraordinary customer service!!! And this needs to be acknowledged.Kid-friendliness: The staff was really very efficient and accommodating. Very, very pleased with our visit.
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January 2024 by Pastor IB Sharp
Had to ask the young lady to come and clean some of the tables. They were filthy. The counters were filthy and they were not real engaging with the customers.
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December 2023 by David
My friend ordered for me but asked for the wrong drink. Luckily Desean the assistant store manager was there and remade my drink for me very quickly, such a nice person and great worker!
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October 2023 by Lisa C.
Jonathan very friendly and helpful. Great service Drink taste great and lemon loaf is to die for
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October 2023 by Lillian Powers
Hard to go wrong with Starbucks. My breakfast sandwich and frappuccino were delicious. However, all the tables/counters needed to be cleaned and trash cans were near overflowing.
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October 2023 by isa medina
Absolutely worst customer service i’ve ever experienced. One of the associates yelled to my friends and banged on the bathroom door it wasn’t during the house of the high school next to it so there wasn’t any kids in the bathroom vaping. Was not polite. Whole crew was giving disrespectful looks.
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September 2023 by St. Thomas The Hermit (Admin)
Tuesday night 8:55One of the employees ( I hope wasn’t the manger) was rude Asking us to leave in a rude way while the person I counsel was crying with her
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September 2023 by Stephanie G.
I always get the same drink for years now , and I've never seen so much syrup on the bottom of the cup. Yikes
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August 2023 by From 2009
The cashier was just as interesting in the lil coin purse I picked up at this location. The Matcha Bliss was super delicious, I hardly ever try something new. The chesse Danish is always good.
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August 2023 by Dina H.
My favorite Starbucks hands down ! Best staff & they make my drink amazing every morning got drinks for my family this morning & they were so quick !
