-
August 2023 by Apple D.
Do not do a pickup order. You will wait forever! Nice idea, but they cannot keep up. I waited 40 minutes. I could have shopped in that amount of time. Lesson learned.
-
August 2023 by Melisa R.
Did a pick up order. Got the message my order was ready. Checked in at 3pm at one of the pick up parking spots. 40 min later they knocked on my window to say they thought someone already took care of my order but no one did. They apologized and said they would get it now
-
June 2023 by Jesse R.
Always a great experience at Sam's club. Meat has had some great prices recently. This particular place has EV parking as a bonus. And inside is always super clean and spacious. The only issue is that the food area is too close to the check out area and seems to be where the bottle neck is. If the food line is long it can be a challenge making a quick scan and go exit. Quick tip: download the app and use scan and go if you haven't already done so. Saves tons of time.
-
May 2023 by Sabrina D.
Absolutely love. Employees are always sweet.Store always has what I need in stock for my small business
-
February 2023 by Marcus F.
Sam's club is actually incredible? I bought an annual membership for $25 from Groupon. I basically wanted to see what Sam's Club was all about. I was expecting a glorified "Walmart" experience but all I saw were strong Costco and Costco Business vibes. It's amazing what a "pay wall" will do to change a user experience.Seven truths about Sam's Club. 1. Everything here is also found at both Costco and Costco Business. Packaging and brand names may be different but the products are the same. 2. Diversity of products here is so much deeper than Costco. Costco may only have one option for a cell phone charger but you might five options here.3. Liquor selection is more approachable here. Better variety of smaller liquor bottles and options.4. Their bakery is on par with Coatco but again more options. While it's true that maybe the Costco items are more visually appealing.5. The one area where Costco crushes it is with clothing. 6. Sam's Rotisserie chicken is a big deal. Expect lines. 7. Cheap food court and cheap gass, just like Costco.At this time I think Sam's Club makes a great supplement to Costco. If they ever expended their clothing lines I'd consider switching exclusively.
-
November 2022 by Tom S.
Love the self mobile phone checkout for Sam's Plus members it makes it so easy to shop and go. The service today was good as I had to do a return and as always no questions asked and provided the refund. Was proud that our bill "only" came out to $80! Came to only buy a few things but you know how that goes. I noticed today that the shelves were pretty stacked properly from replenishing for the holiday weekend.I like this location because it's not too crazy with customers although the gas lines can get long. The bakery, I believe, has the best hoagie rolls in town! They are always fresh and make a great sandwich.
-
November 2022 by Wes K.
Customer service is always lacking here. Be prepared to plan 3 times the length of time it should take to get anything done here. Been sitting at the tire desk for a flat repair for 30 minutes with not even so much as a "hi". Does anyone work here?Update:Eventually someone finally approached me. Then told me he couldn't help due to being understaffed and I'd have to come back sometime in the next week because of a sale they had going on.That really upset me as I bought the tires here and expect future services to be done here as well.I eventually tracked down the store manager who was very sincere in apology and got me into the tire center queue. I very much appreciate that from the manager. It should also be noted, the staff were never rude. I just felt there was no effort on the part of customer service. When you have nobody manning the department desk, and a customer twiddling their thumbs for an extended amount of time, not approached or even acknowledged, then wasting all that time only to tell you they can't help you when you purchased their product and services.... That's a problem.And I'd like to note I am trying my utter best to not be a jerk. I realize they deal with at all day long. So I'm making a point to thank them and be as understanding as possible.
-
October 2022 by Jeff S.
Seen a lot of 1 star reviews and i cant believe all the Karens leaving reviews. Step back for a professional I bought the membership where i can shop at 8am so i can avoid any lines. The fact that you were cheap and bought the wrong membership is your fault not SamsFor the most part they are in business with everything i need at that early time. Its not a perfect world and sometimes any retail store will be out of something Seen the Costco people chiming in, bye felecia. The workers i run into are always kind to me, but you get what you give i guess.The store manager is always present and making sure that things are right. Nice and respectful, but like i said, you get what you give.Be kind and respectful anywhere in life and see the reactions you get. I have been a member for almost 2 years and have no issues with Sams. Thank you for handling this kind of business with less hiccups than most. Appreciate you all
-
September 2022 by Omar R.
Wide variety of bulk products at reasonable prices. Clean store with good customer service and a gas station. Loved the grocery selection, the well stocked pharmacy, and "scan & go" app. Definitely a good place to shop for most of your home needs. Their pharmacy was offering both the flue shot and the new CoVID vaccine booster. Talk about having all options under one roof.
-
June 2022 by Jill Davis
I went today and don’t waste your money. We waited thirty minutes at customer service to pick up our cards. When it was our turn they told us they were out and printed us a paper receipt with a bar code and told us to use that and we will have to wait inline again next time we visit. We then used the restroom which was filthy, Then we stopped at the cafe. They had a total of four tables for people and more than half of the self serve soda fountains were out. After shopping I unloaded and discovered one of my items expired in January. ( I know,I should have checked) Horrible. And I recently paid full price for my membership., not the special $8 deal.
-
September 2021 by Jessica A.
I'm about ready to call the health dept. Every time I get a chicken from your store, it's always never fully cooked and I have to end up re-cooking it. which defeats the purpose of an already suppose to be cooked chicken. Do your employees not do temperature checks before they take out chicken and package it to put out?
-
August 2021 by Gordon Y.
if they opened earlier i would shop there more often.. the fingerlifts are always beeping beeping beeping.. very annoying.. when the big one hits anyone in the aisles will have lots of stock tumbling down on them... very unsafe.. why have they stopped returns for recycling? they charge for it.. i'm on a roll.. got lots more.. costco is just as bad
-
August 2021 by Amargosita Tlaseca
Buy buena y todo de calidad
-
August 2021 by Janet E.
Love Sam's! Their app makes it so easy and convenient to shop even if you are just going in for one thing.
-
August 2021 by Esther M.
Less busy then Costco, great variety of products. The quality of products is great and something I can depend on
