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September 2024 by Abbey Burns
Renters beware. Everything started off great but if you have any maintenance issues, don’t expect them to be fixed. My room has been over 80 degrees for a month now and management/building owner keeps saying it’s fixed but it clearly is not and they won’t do anything about it. I pay way too much rent for my room to be this hot to the point where I’m having to cancel appts due to the heat. Room is also infested with ants. I’ve watched 4 tenants move out in the last month because of this. I’m in suite 105 and it is the worst one
UPDATE : After 4+ weeks of a broken AC of over 80 degrees, it is FINALLY FIXED! They fixed it 2 weeks before I move out and 1 day before they scheduled a viewing for the next possible Tenant ? HOW CONVENIENT
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May 2023 by Juliann Robinson
Great service
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January 2023 by Yvonne Brown
I love my hair stylist! Alix is extremely nice and so down-to-earth. My hair looks fabulous every single time!
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December 2022 by Debbie Rodriguez
Blunt Cuts! Long time client of Thanh and Penny.
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September 2022 by Diana Moore
Melissa is fantastic for color and cut!
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November 2021 by Shaun Kaufman
Melissa and Jill are great. Highly recommend.
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October 2021 by Cereza Bleezys
I went in for a nail set back in March for a spring look and the woman who did my nails was so sweet, professional, and did my nails exactly how I wanted. However, her coworker was an older Asian lady that did nothing but judge me the whole time. Very unwelcoming. Judged me on getting long nails just because my hands and fingers are long and thin. She’s lucky I didn’t judge her back with her old aaaService: Acrylic nails
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February 2021 by Julie Stutzman
Jessie is the BEST!!! ALWAYS does my hair perfectly! And the attention to customer service is. OUTSTANDING!!! WOULD RECOMMEND HER TO EVERYONE!! Thanks beautiful
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February 2021 by isabel harrell
Mandy Hershberger by far has the worst customer service. Earlier this month I had an appointment with her. One and half to two hour (sometimes less) is usually my time with her. This time I had told her I need highlights brought up to my roots, and a trim all around with face framing. That morning I was a little late. Beware, because she doesn’t call you ever. She only sends out texts and or emails that not everyone has time to check!After I texted her back apologizing , I asked if I can still come in? She said no. She then told me she needed to get paid for 30% for the time she lost. Mind you I’ve always paid her in cash. She knew this. If she had called me instead of withdrawing money from my card which I no notice that she was going to do that. that AND there wasn’t money available for her to do so. She said she could set up another appointment for a different day but that $47.00 she withdrew wasn’t going towards that. This is not okay customer service! Especially with no warning about taking money that she she did no services for. I was ready to come in and we could have done a different service on my hair so she didn’t need to be rude about it and she lost a customer. I also know other people that go there for other services in the building and they couldn’t believe what she had done. Her response was sorry but these are hard times for everyone. Her sorry is not real.She just wanted and knew she could get easy money without having to work for it. The whole conversation it felt like she never wanted to do the service anyway. Like she didn’t want to bother with it. The younger generation kids really need to practice not just okay customer service, but excellent customer service. They need to communicate with their customers better. Hey a phone call never hurt anyone!!
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January 2021 by Isabel H.
an hour ago Mandy Hershberger by far has the worst customer service. Earlier this month I had an appointment with her. One and half to two hour (sometimes less) is usually my time with her. This time I had told her I need highlights brought up to my roots, and a trim all around with face framing. That morning I was a little late. Beware, because she doesn't call you ever. She only sends out texts and or emails that not everyone has time to check! After I texted her back apologizing , I asked if I can still come in? She said no. She then told me she needed to get paid for 30% for the time she lost. Mind you I've always paid her in cash. She knew this. If she had called me instead of withdrawing money from my card which I no notice that she was going to do that. that AND there wasn't money available for her to do so. She said she could set up another appointment for a different day but that $47.00 she withdrew wasn't going towards that. This is not okay customer service! Especially with no warning about taking money that she she did no services for. I was ready to come in and we could have done a different service on my hair so she didn't need to be rude about it and she lost a customer. I also know other people that go there for other services in the building and they couldn't believe what she had done. Her response was sorry but these are hard times for everyone. Her sorry is not real.She just wanted and knew she could get easy money without having to work for it. The whole conversation it felt like she never wanted to do the service anyway. Like she didn't want to bother with it. The younger generation kids really need to practice not just okay customer service, but excellent customer service. They need to communicate with their customers better. Hey a phone call never hurt anyone!!
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October 2020 by Ray Ackenhausen
Polite and sterile.
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July 2020 by Dena Stupplebeen
Angela was so good.I felt like a superstar after she was done! She is a professional artist thank you Angela!
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June 2020 by Socorro Donadio-Saki
suite 110. Cassia Scott. Love her experience and excellent customer service
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June 2020 by Saki Donadio
suite 110. Cassia Scott. Love her experience and excellent customer service ??
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March 2020 by Nicole Rae Valencia
These suites are cute individual, customizable spaces which allow for a quiet and relaxing experience. A water feature greets you when you enter, and is great for photo opps once your service is complete! ???♀️????♀️
