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March 2024 by Sandi Padilla
Great service!
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March 2024 by Donna Lytle
See you next year!
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March 2024 by masaadat Saadat
Fast, easy and accurate. Happy gace
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March 2024 by Jennifer Jessey
Very quickly and accurately done. Can't beat the price!!
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March 2024 by Mandoo
2022 - Keep Randi next year. She was absutely amazing and gave us a ton of helpful tips and explained everything in detail.2023 - Another successful quick and accurate filing by our tax professional Randi.
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February 2024 by Jane McKillop
Worst experience ever. Paid over $400 for taxes to be done by professionals since we had recently suffered a tragedy and did not want to do on our own. So many mistakes were made that we received our tax refund of over $11K less than we were told. Additionally they put our address as one that we lived at over 10 years ago, we did not give this address at all, no idea where they got that from. Still dealing with problems directly related to this 9 months later. Can't get our fee refunded because IRS will only send letter 1x and it went to a 10 year out of date address.
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August 2023 by Arthur Hernandez
Communication with Tim Zieres was great, made the process Quick and simple.
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June 2023 by Maria Beltran
Thank you Michelle Gross for being incredibly knowledgeable and going that extra mile to help me through trouble shooting of accessing my needed information to get my taxes done. I was on a tight schedule and needed to process my taxes asap and if weren’t so helpful I wouldn’t have been able to get this done today. Thank you,God Bless you and I’ll be back next year.
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June 2023 by Troy Darrell
Woman I spoke with had terrible customer service not informative could not answer simple questions. Clueless with some attitude.
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April 2023 by Liv L.
We were really disappointed with the service we received here at the H&R Murrieta Hot Springs location. The lady who assisted us did not know what she was doing and messed up our taxes last year. I don't want to put her name on this review, but I wanted to give a warning to everyone who wants to come to this location. The only good thing about this facility is it's really close to our home but then again, I would rather travel far and never use their services on this location.
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March 2023 by Kassandra Reed
Working with Sandra each year has made the experience easy and efficient! I will be asking for her again next year!
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March 2023 by Don
Great customer service for the past 2 years
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February 2023 by Liz Kalous
I've been using H&R block to prepare my taxes for the last 4 years and I have been given advice that definitely helped my tax situation as I retired and didn't fully realize the changes. Medicare and Social Security are amazing and I would like to offer one piece of advice regarding applying for and collecting Social Security benefits and that is to give instructions to withhold federal taxes! If my tax advisor/preparer didn't let me know that I would have had to pay taxes on it. The first year I actually had to pay $1,000 until she let me know. Until she let me know.
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February 2023 by cory ross
I had an appointment with Taiko Helbig and she was great! She was very educated on her job and gave great advice. Highly recommend!
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February 2023 by Eric valdez
Shannon was very helpful at h&r block of Murrieta Hot springs. Very kind and got my WT's filed in a timely manner and I was a walk-in
