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December 2022 by Liz Sabicer
Sarah is PHENOMENAL! Even with 3 other people waiting, she helped me with selecting paints for my HOA, and helped us get all the tools we needed for our DIY job. Thank you Sarah!!
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September 2022 by Jonathan Safa
They sell you paint, make it a “custom color name” so that you can’t go and buy it later at another store. These guys should be out of business.
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June 2022 by Pamela L.
I really hate writing bad reviews. I was so excited when they opened a Dunn Edwards store here, and when our HOA switched to them for approved paint schemes. But, there's a reason people have complained about the customer service here. We dealt with the front desk clerk who was mentioned in other reviews. UGH! Went in here at the direction of our HOA office with my husband and a friend to choose exterior paint colors. Was first ignored, and then treated with what felt like outright disdain. Was told "people who come in here from HOAs already know the colors they want," (how?!?!?), and that they didn't have any schematics on hand. I was instructed to "Google it and find it online, and look at the colors on your phone." As we scrambled to try to gather paint samples from colors displayed on our phone screens, and shelves that were missing many of the colors we needed, an employee came up and told us we needed to hurry because they were closing at 5:00PM. We were shuffled out at 5:02PM, without most of the accent colors we needed. We were on a deadline, because in order to get our house painted this month, we needed to submit our colors today. This doesn't seem like the appropriate way to treat homeowners who are going to spend a lot of money on paint.
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May 2022 by PATRICIA James
Great service. Knowledgeable employees.
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April 2022 by Stephanie S.
I frequent this business a few times a week in my line of work. Most of the employees are relatively knowledgeable. Some of the employees are friendly. If you have a choice on who helps you, go see Keioe, although she is new, she is eager to learn and will get you the right answers. Ethan is also always very pleasant and helpful. I'll give it 5 stars simply because of those two employees.
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February 2022 by M G.
Rude staff/front desk lady. Products unavailable that were shown online. Will not return.
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January 2022 by Amanda Langston
Helpful, knowledgeable staff. Always answer my questions. Wouldn’t go anywhere else
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January 2022 by David Katz
Match the paint perfectly but couldn’t give much advice on the sheen. Paint came out perfect color though.
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January 2022 by Charles Tyler
A lot better paint than Sherwin-Williams.
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December 2021 by Terry Lynne Wolfe
Had the paint needed when local store was out. Great phone service. Pleasant easy shopping by phone, Paint was ready for pick up.
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November 2021 by Steve Kim
If you’re going to close at 3pm on Saturday, please update your hours online and also on the sign on your door. Wasted a 40 minute drive. I would suggest to other customers that you call to confirm their hours before you leave, and maybe again on the way there, because they might change them without any notice.
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October 2021 by Jessica R.
Went in for a quartz size paint can from sun edwards. The clerk at the desk was no help, he said "no" when I asked for a refill & then I had to ask why not & just very short with his answers. I finally asked what where my options and he said he would check to see if he had a gallon sized can. I didn't need a gallon just a quart. Ended up going to Home Depot and they had it ready within 15 minutes !
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September 2021 by Painting & Drywall
Large spaced store located conveniently of the highway and freeway. Its located in a industrial park with only one true entrance. The people working here are friendly and knowledgeable. Stock in the store is ok although I noticed zero to minimal stock in the caulking shelfs and cleaners. I will definitely order paint from here again.
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September 2021 by Paula Patterson
This is not like any other Dunn Edwards store I've shopped at. No service at all. Ask questions about paint 'the swatches are on the wall". Color consultant was very helpful but kept saying it was lunchtime. We had to hurry. No men working there helpful at all. They all said to ask the guy at counter who had already pointed out swatches! Worst customer service ever. Love Dunn Edwards but will avoid this store at all costs. Advise you to do the same.
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September 2021 by Sheree A.
I would recommend Dunn Edward's for their paint materials. The personnel assisted in purchasing the correct paint materials and were quick to deliver our paint.
