CVS is a well-organized and clean store with a wide selection of products and helpful staff. Customers often praise the pharmacy for its friendly, professional, and efficient service. The pharmacy team is known for managing prescriptions well, including handling insurance authorizations and filling medications quickly, even when busy. They are respectful, kind, and willing to go out of their way to assist, earning high praise from customers who have been shopping there for years. The store staff at the front are generally helpful, with some employees like Gloria standing out for their exceptional customer service and friendliness. Customers appreciate when staff check for coupons or CVS bucks to help save money. The store shelves are always stocked, and the store is kept clean and organized, creating a pleasant shopping experience. However, there are occasional issues with communication and customer service. Some customers have experienced unprofessional behavior from staff who were not attentive or did not acknowledge them upon entering or leaving. One customer noted a lack of greeting and acknowledgment from a cashier, which impacted their overall impression. They emphasized the importance of good customer service and visible name tags for staff. Overall, CVS is highly regarded for its cleanliness, product availability, and pharmacy services, with many customers expressing loyalty and hoping for continued friendly service, especially from standout employees like Gloria.
The service they provide to the customer is very good and professional, their employees are very attentive to the customer.
January 2024
Gloria and Shalisa are always helpful with saving money by checking if you have any coupons or CVS bucks available. Always do price checking for me with a smile
August 2023
Great store, great experience! Store is clean, helpful stuff, shelves are always organized and well stocked, great selection of product ! Pharmacy is in a league of its own - the best! Pharmacy Personnel are well informed, professional and friendly.