“The costumer experience at Legacy Bank has been excellent. Sean and the team are personable and professional. Legacy bank is large enough to handle all your commercial and personal banking needs, and small enough to care. Great people and great rates!”
“Excellent Customer Service!! Everyone that I have dealt with has been so friendly and helpful. I have worked closely with Taylor Connors and she goes out of her way to deliver 5 Star Service. I would 100% recommend working with Nano for all of your Business and Personal Banking needs.”
“I went with my daughter to see about getting financing for a car. After going to the dealership and leaving a little discouraged about the high interest rate I convinced her to go to Navy Fed. We sat down with Kendra and explained the situation. Kendra was very helpful and understanding. It felt like it only took 5 minutes and my daughter was approved. Afterwards Kendra expressed happiness and excitement for my daughter. She made us feel like she actually cared about her customers.”
“Every single time I need assistance weather it is on the phone or in person, they are amazing! They are timely, kind, efficient, and really seem like they care. I went in today because there was something that happened with my car loan (turned out to be a simple mistake on my end) and within 15 minutes it was resolved. I believe I saw Kristen. She was warm and found the issue immediately. She also helped me out with some of the fees I unknowingly acquired due to my silly mistake and it was fixed in minutes. Thank you Kristen and all that work for this credit union! I feel very appreciated :)”
“I went with my daughter to see about getting financing for a car. After going to the dealership and leaving a little discouraged about the high interest rate I convinced her to go to Navy Fed. We sat down with Kendra and explained the situation. Kendra was very helpful and understanding. It felt like it only took 5 minutes and my daughter was approved. Afterwards Kendra expressed happiness and excitement for my daughter. She made us feel like she actually cared about her customers.”
“Sky Canyon branch has always been extremely helpful, friendly and knowledgeable. Every visit has been pleasurable. Staff, tellers and management are very kind and always get the job done! Any negative comments would just be a reach for attention.”
“Professional, courteous, and greeted always with a smile. Kimberly and Eugenia are always so helpful and welcoming. Thank you for always taking care of my banking needs.”
“I changed my review to 4 stars due to the empathy Heather has reached out to me. She clarified the dynamics as to how loan structures worked. I didn't want to give a review that dents the company. Thank you, Heather”
“Website states branch is open when it is not. I googled to see if they were open on Columbus Day and website shows they are. Please fix this. Waste of time and gas which is a not ok.”
“The girls who work here are so nice and friendly. They are always fast and make everything go smoothly with the transactions. I really appreciate always being treated well.”
Closed
24716 Madison Ave, Murrieta“Fatima is the best, I give her 5 stars! Very nice kind woman! Went through a lot trying to get my car loan approved, she spoke with my father in the phone along with the vp and managers and she stuck through me and my dads side when we trying to to get through with the loan and did everything she could and was patient with me through the entire thing. Thank you very much again Fatima! I wish you the best in your life and family, god bless you!!”
“The girls who work here are so nice and friendly. They are always fast and make everything go smoothly with the transactions. I really appreciate always being treated well.”
“I am new to credit unions, but opening my account online with these people has been almost enjoyable! Angela, the lady who I was in contact with has been so helpful, replying promptly to my somewhat naive questions and in general an absolute delight to work with!”
“I met Ms Sheila Branch Manager today and she did her due diligence in protecting my funds. Sheila excellent customer service!!!! Glad to work with you!!! Thank you.”
“I was going to give one star because of Lisa's disrespectful and unprofessional behavior towards me but luckily Michelle changed my mind what a sweet thoughtful considerate and professional teller. People like her still are out there and the reason why I still have hope in humanity.”
“We made an appointment online to open a new account and got an appointment the day of. My 18-year-old needed to switch to a bigger and more available bank system. Although we were not greeted- and had to ask for assistance - we found someone that was super helpful. I feel so relieved that my son is banking here now. The previous bank was unable to accommodate the needs of a young adult learning how to navigate the banking systems--without adequate customer service options available or reachable.”
“We made an appointment online to open a new account and got an appointment the day of. My 18-year-old needed to switch to a bigger and more available bank system.Although we were not greeted- and had to ask for assistance - we found someone that was super helpful. I feel so relieved that my son is banking here now. The previous bank was unable to accommodate the needs of a young adult learning how to navigate the banking systems--without adequate customer service options available or reachable.”
“After going to a different branch with a horrible experience, I came here. Brandi and Sam took their time to listen to my questions and help me out. I am very appreciative of their customer service and concern for others. This is the best Wells Fargo branch I've been to, by far. ❤️”
Open 24 hours
41232 Murrieta Hot Springs Road, Murrieta“Bank manager Alma naranjo Went above and beyond in her customer service considering me and my wife went in to End our relationship with this bank In instead of treating us with disrespect She treated us the utmost respect So kudos to her and the management at wells Fargo for great management skills”
“I wasn't expecting much from this branch after my phone interactions. I called to see if the forigen currency I had ordered had arrived since it was past the expected arrival date and I never heard from a anyone. The man who answered seemed annoyed I was calling and kinda rude. I was happy to say my in bank experience was the total opposite. JJ the teller was super nice, personable and helpful. There was no line so it was very fast and easy.”
“This is the best bank by far in town. The staff here knows what they are doing, are fast and efficient and professional. I am always treated kindly and promptly. Stephanie is the best. Thank you again”
“Allen Hernandez' business specialist....( Is ver kind and Very knowledgeable took time with us and got everything handled I will be Moving my business account from navy federal to do business with Allen Hernandez at Bank of America”
“Just want to mention the extraordinary efforts of Heidi Taal & Chantti in our behalf during this very challenging time. Their service is greatly appreciated!Highly recommend BBVA.”
“Very honest, very straightforward and to the point, yet still super caring and helpful. Great staff. They have a ton of vehicles and warranty options available. I’ll be buying more cars and vans from them in the near future.”