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October 2024 by Danny Johnson
American Diesel has a superiority to all other repair facilities in Riverside county, office staffing is very positive and professional and knowledgeable in the Heavy duty verbage to communicate effectively with customers when they expeditiously compile service repair orders. Their Heavy duty technician complete repairs as outline on service repair orders well within time standards allowed. I have a 2006 F350 with the 6.0 power stroke which American Diesel has performed all preventative maintenance and Major/minor repairs needed for over a decade. When I drop off my truck I can rest assured it's in great hands. American Diesel is a repair facility that former / retired Heavy duty repair techs take there diesels vehicles to. My last service I actually waited for my truck and it was completely within the time quoted by staffing..
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October 2024 by Robert Mortimer
Very professional and knowledgeable, diagnosed all my issues...got me back on the road quick...total bill was less than the quote...I will definitely be back for all my services...
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September 2024 by Yasmin Leyva
Wonderful! Wonderful ! Wonderful.
After Ford dealership wanted an arm and leg and possibly some organs.
American Diesel fixed out truck in less than a week. Mind you Ford Temecula had out vehicle for over 3 weeks!!
Definitely honest with us and fraction of the price ford was trying to get.
Definitely recommend!
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September 2024 by Brett
Friendly Service, comfortable environment. Whenever I have problems with my truck I always bring it to American Diesel !! A name you can trust!!
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September 2024 by ALF DOGG
I called this place to remove and replace my differential on my truck. They told me it was going to be $1800. I called two other shops one was 600 and one was 750 this place is a rip off.
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August 2024 by Chris R
Well I guess this teaches me to read and believe the reviews. Made an appointment three months in advance and showed up on time, 8:30am, for an oil change and possible air filter change on my 37 foot Cummins MH. I guess being in time is only important to me. Called them at 2pm for status and the rep said he would check and call me right back. No call, and called again at 4pm and they said he would check but I would likely have to leave it tell Monday. I asked why they didn’t call to tell me with no answer. Went and got it and cancelled service. Total waste of time and no concern for customers at all. Stay away if you want work actually done..
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July 2024 by Nonie Wisdom
Work was done on my diesel rv promptly and efficiently. I have had American Diesel work on my coach previously and will be back again when work is needed. Thanks!
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April 2024 by Ian Jenke
I took my 45’ RV to American Diesel in Murrieta, CA to get the oil and filter changed on my Cummings diesel and my generator. They had a young technician do the work. The young kid, instead of just unscrewing the drain plug, went above the drain plug and broke off the connection to the engine. Somehow, it stayed until my next oil change when they told me that they would not change the oil because of the broken connection. It was close to a year later and I was told by a different repair service to take it to Colton Trucking in Colton, CA and they would repair it. Colton was able to put an extension on with epoxy, but service places still do not want to touch the drain plug as they are afraid that it will break off. Colton trucking charged me $750 to repair the plug. I could try getting my money back from American Diesel, but after all this time, they would say no. Just be aware that service people are often untrained in the basics. This was all very aggravating.
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March 2024 by Ian J.
Ryan Austin 12 reviews·2 photos a month ago Jr and his crew are top notch, honest, professional and are the only people I trust with my truck. Photo 1 in review by Ryan Austin Matthew Tucker 5 reviews 4 months ago This will be a long one, so here's the TLDR up front: This is the single best and most honest Diesel shop I have been to with my Ford Transit 350 Diesel - and I've been to 8 in 4 different States. If you need a ... More 1 Ron Griffith Local Guide·18 reviews·1 photo 4 years ago 1st time there. Went in for a repair, they mistakenly repaired the wrong item based upon the touch of a keyboard selection. But repaired the correct item no questions asked and no additional funds out of pocket. The prices are cheaper ... More Photo 1 in review by Ron Griffith 1 American Diesel (Owner) 3 years ago Thank you Ron for the kind words, It's important to take responsibility for what we do. americandiesel.net ' re... Customer Reviews in Murrieta CA - American Diesel Read customer stories and reviews for American Diesel in Murrieta, CA. We strive to make your auto repair and service experience the best it can be. SureCritic ' reviews American Diesel | Murrieta, CA | Verified Customer Reviews Mark said the staff is great, he really appreciates the service and they are honest. Recommended ... 4.8 (461) Better Business Bureau ' truck-repair American Diesel | Better Business Bureau® Profile BBB accredited since 5/5/2016. Truck Repair in Murrieta, CA. See BBB rating, reviews, complaints, get a quote & more. reviews.birdeye.com ' amer... American Diesel Reviews, Auto Repair in Murrieta, CA - Birdeye Read 103 customer reviews of American Diesel, one of the best Auto Repair businesses at 26670 Madison Ave, Murrieta, CA 92562 United States. RepairPal.com ' ... ' Murrieta American Diesel - Murrieta, CA 92562 Auto Repair Full-service auto repair shop offering a 12-month/12,000-mile warranty and fair pricing on repairs. ... Don't know what's wrong? This shop can help you diagnose ... 4.5 (117) americandiesel.net ' tru... Quality Equipment & Big Truck Repair in Murrieta, CA | American Diesel Our Reviews. "This place is a great diesel repair shop. They know what they are doing which makes it easy on you." CHECK ALL REVIEWS +. SERVICES. Certified ... reviews.birdeye.com ' amer... American Diesel Repairs Reviews, Automotive in Hesperia, CA - Birdeye Read 76 customer reviews of American Diesel Repairs, one of the best Automotive businesses at 11598, 11462 Nielson Road, 11462 Nielson Rd, Hesperia, ... Better Business Bureau ' truck-repair American Diesel Service, Inc. | Better Business Bureau® Profile BBB accredited since 10/27/1992. Truck Repair in Collins, OH. See BBB rating, reviews, complaints, get a quote & more. People also search for American diesel reviews complaints American diesel reviews yelp American diesel reviews bbb Ian Jenke 23 reviews I took my 45' RV to American Diesel in Murrieta, CA to get the oil and filter changed on my Cummings diesel and my generator. They had a young technician do the work. The young kid, instead of just unscrewing the drain plug, went above the drain plug and broke off the connection to the engine. Somehow, it stayed until my next oil change when they told me that they would not change the oil because of the broken connection. It was close to a year later and I was told by a different repair service to take it to Colton Trucking in Colton, CA and they would repair it. Colton was able to put an extension on with epoxy, but service places still do not want to touch the drain plug as they are afraid that it will break off. Colton trucking charged me $750 to repair the plug. I could try getting my money back from American Diesel, but after all this time, they would say no. Just be aware that service people are often untrained in the basics. This was all very aggravating.
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February 2024 by M Gomez
Worst customer service
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February 2024 by Ryan Austin
Jr and his crew are top notch, honest, professional and are the only people I trust with my truck.
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November 2023 by Matthew Tucker
This will be a long one, so here's the TLDR up front:This is the single best and most honest Diesel shop I have been to with my Ford Transit 350 Diesel - and I've been to 8 in 4 different States. If you need a shop you can trust to get your vehicle working properly, take it here.The long story is that my wife and I bought our transit used, and it quickly had the engine light pop. We took her to 3 mechanics and 2 Dealerships in Michigan and Indiana, paid way too much money for repairs that didnt fix our problem. We traveled with it for a while because it didn't seem to impede operation and we were sick of getting taken for rides by people who didn't know how to fix it and didn't want to take the TIME to figure it out. We started working with American Diesel a few years after our purchase when we traveled to California and quickly appreciated their honesty and fair pricing with work. It was also immediately apparent that everyone there knows diesels better than anyone else we'd met.Eventually we bit the bullet again and asked them to work on perpetual engine light problem for us - half expecting that like everyone else they wouldn't be able to fix it.No.They worked on it, and worked in it. They didn't show us the door because it was complicated or time consuming. They didn't rake us over the coals when It came to pricing. They just took the time necessary and approached the problem like professionals with an eye for detail.My wife and I have been driving without issue for over 5000 miles and 5 months. It's been life changing for us to be able to travel without that constant amber glowing light.These guys are the absolute best and you cannot give your business to a better team.
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November 2023 by Marcel Caruana
Good service, professional and I feel they know their stuff.
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August 2023 by Ralph P.
Excellent service kept me appraised all along the way definitely recommend if you need service
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August 2023 by Constant S.
On Feb. 07, 2022, I paid American Diesel $20,283 to replace the engine. On 08/01/2022 they asked for another $1801 to replace the valve body. American Diesel replaced engine with Jasper engine. Jr. also suggested I replace the turbo. He said "it's not if, but when" it will go out. Said it would be cheaper now. They put in the wrong turbo, many wrong parts. This caused computer to send false signals of bad valve body. Numerous trips back and forth stating truck was done. Continuous problems... After 13-14 months they stated truck was finished. Terrible problems continued. Took truck to new shop. Discovered wrong turbo installed which caused all problems, including valve body. Very shoddy work, missing brackets, loose hoses and broken caps. Had to purchase another new valve body because American Diesel said they didn't have the codes, they discarded them..? According to transmission mechanics I've spoken with, you always log the codes. It's the only way to communicate with the engine. After new valve body instal, all questions were answered about American Diesel. Cost me an additional $8000 to get my truck back running with no further problems. Filed a complaint with Bureau of Auto Repair. American Diesel told them that I asked for that turbo??? Hello, I'm the consumer not the professional. At no time did I ever ask for that turbo. I didn't even think about replacing the turbo until Jr. told me I should because of the miles on the truck. This facility should not be in business. I'm sorry I learned the hard/expensive way. Yes, I could take them to small claims court and undoubtedly win. However, then you have to collect the money. In this state.....good luck. In my 57yrs I have never written or filed a complaint. There is so much more to this story. I have photos of the 2 boxes of wrong parts that had to be taken off and replaced with the right ones. At this point I would just like to get the $8000 back that it cost me to get the truck running right.
