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February 2024 by FERNANDO GONZALEZ
I had my car here fix with just one visit & they are the best. Good price and no problems it just fix. Thanks for everything JR you are the best.
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February 2024 by Adam Rezk
I initially had a challenging encounter with an older gentleman when I walked into the business for rear brake service. Feeling unwelcome due to his initial response, I almost walked out. However, things took a positive turn when Jose, the business partner, intervened.
Upon mentioning Chris Johnson’s recommendation, Jose not only apologized for the initial encounter but also went the extra mile to understand my concerns. Despite my initial decision to go elsewhere, Jose’s sincere approach and willingness to address the situation persuaded me to give them a chance.
What stood out was Jose’s genuine effort to connect with me. He invited me back to his workspace, and through our conversation, he not only rectified the situation but also left a lasting impression. Jose’s down-to-earth demeanor and commitment to client satisfaction turned a potentially negative experience into a positive one, making me reconsider my decision to trust them with my vehicle.
In the end, I left not only with my rear brakes serviced but also with a newfound appreciation for Jose’s customer-centric approach. If you can look past a rocky start, this business, led by Jose, might surprise you with their dedication to customer satisfaction.
In addition to the positive turnaround in my initial experience, I want to highlight the outstanding customer service provided by Jose. Despite my oversight in leaving my wheel lock at home, Jose went out of his way to make things convenient for me.
Not only did he personally come to my house to pick up the wheel lock, but he also extended his offer to pick me up once my car’s service was complete. This level of dedication and attention to customer needs goes above and beyond expectations.
Jose’s willingness to accommodate and make the extra effort reflects the genuine commitment this business has towards customer satisfaction. It’s experiences like these that truly set them apart and make me confident in recommending their services to others.
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September 2023 by Sylvia Gawecki
Mike and his staff are the best honest And reliable!!Service: General repairs & maintenance
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September 2023 by Robert Savage
Very pleasant experience, went in for a/c service and it now works flawlessly. Service writer was very polite.
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July 2023 by Laurel Holmes
This is the only place I trust to not only fix things correctly, but also not oversell anything. Highly recommend!!
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June 2023 by Andrew Silva
Mike and Jose have an amazing shop! They are professional, honest, and have always done right by me! They are hardworking, reliable and I can always count on ASR to do an A-1 job!
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March 2023 by Mirta K.
very happy with service and expertise , Junior and Mike were very helpful and upfront and prices were affordable, will be back
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February 2023 by Lee
Nice people, but you tell me to come in at 10 have me ready at 10 to be seen. Otherwise good people work here
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January 2023 by Antoine Sallis
These people are phenomenal, Jose and the team including Mike were very professional and helped a lot!Services: General repairs & maintenance
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September 2022 by Joel “Zigzag KTM”
Have always brought my american cars here. The place is amazing.
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September 2022 by Mah Candi
Very affordable and amazing service. They are so friendly too.
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October 2021 by Gregory Vela
I arrived a little early in the morning for my appointment for a vehicle safety inspection. The techs noticed I was in the office and they kindly and immediately focused on my appointment while they were getting ready to start their day. The administration team was just as kind, professional, and attentive towards my time and business too. These people made sure I was taken care of before they even had a chance to have their morning coffee! It was a very pleasant, timely, and genuine service. I will continue to bring my truck here and I would also highly recommend anyone to bring their business here.
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September 2021 by lorie harris (GiGi)
I was traveling from out of town when the air conditioner went out in my van. It was hot and I was miserable. A friend recommended this shop and said to ask for Jr. I'm so thankful I came over here. Jr had a smile on his face, he was really polite and professional. Even though it was after hours, he stayed late and fixed my problem. I couldn't believe it when he told me how much he was going to charge me. So much less than I expected! I couldn't be more happy right now. I want to take Jr to dinner and spoil him! I would highly recommend his service to anyone. Outstanding.
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August 2021 by Steven Beltran
Set appointment online.They didn't call to cancel or reschedule. Instead I was left waiting with no acknowledgement for 5+ mins in front office. When going around back was told that they don't have the time to work on my car.Wish Someone had told me before taking time off from work to come drop off my car !Go ANYWHERE else
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August 2021 by Alan P.
I'm so happy I found these people. Daven and Olivia are the ones I spoke with and they're the nicest and more sincere people you would want to speak with. I brought my 2004 Acura in for a few repairs and they were able to diagnose and fix it without any issue. They even did their best to look into my AC problem I had going on also. Between the updates and being upfront and thorough about everything, I knew I was in good hands. Very trustworthy and will continue to use them for my vehicle needs. Give them a call, they're great!