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November 2023 by Deserie Castillo
Michael Brody is consistently so kind every time he enters our building. We never have to call him back for repairs he always does his job the first time around. We appreciate all his hard workServices: Toilet repair
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October 2023 by ally schick
Driving recklessly on the road. Had to go about 60 in a 45 mph zone so we wouldn’t get hit by the person driving the truck. They’d also go wayyy to the side to see if there’s anyone in front of us in a one lane only street. Weaving in and out of traffic. Absolutely unsafe and unprofessional. Just because you’re late doesn’t give you the right to nearly kill people on the road.License plate: 13669X2
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August 2023 by Tommy M.
One on there drivers is crazy, driving a company van tailgate and flipping off people, There drivers are on Drugs, They don't like retire military veterans, they have Disabled plates, So Sad, Boycott this place
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August 2023 by Jamual B.
Thank You Greg For Your excellent service and Professionalism. You deserve a raise and bonus for the Job well done. Finished in a Timely manner and was always respectful and even cleaned up after himself... He is now our preferred Plummer
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July 2023 by Jesse T.
Called them on a Saturday for my parents' house. They picked up the phone and she was very professional and friendly.We had a bad backup in all the bathrooms..water and you know what! They showed up quickly, and when they said they would be there. She gave me a quote over the phone, and that's exactly what it was. She stated if there were going to be any extra charges that they would tell us beforehand on what it is, they had to do and explain it to me.I own a couple of homes, so..all in all, great company and would definitely do business with them again!!
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July 2023 by Pat I.
My 3rd time using 24 Hour Express. Every time they are incredible. I needed my washing machines shutoff valves replaced so we can install our new washer. The existing were corroded and would not turn off. Called at 11AM and Aaron arrived at 1PM. By 2PM he was done. Aaron showed incredible professionalism during his time at our house. No need to ever call another plumbing service. And they are very reasonable on there charges.
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June 2023 by Laura L.
If I could give more than five stars, I would. The handle broke off of our shower and the water was streaming out of the shower faucet. And of course this happened after hours on a weeknight. I called over 10 businesses who claimed to be 24 hour emergency repair plumbers. And only 2 called back. 24 hour Xpress service called first. We were given the amount of the visit (which honestly was completely reasonable, given that it was after hours ), and were able to send a technician out within 90 minutes of the call.Bernardo arrived and was quickly figured out the problem and next steps. Unfortunately, he didn't have the part, but he was able to stop the flow of water and said we would receive a call next morning and the job could be finished at that time and what needed to happen. Next day, I followed up, and Cathy was so nice and helpful and gave an ETA of a technician to come out and finish the repair (that afternoon). No sooner did we hang up that she called me back to say she was able to move some things around and Marc was on his way. Marc arrived about 30 minutes later, told us what needed to be done and gave an estimate (completely reasonable). He then had to go get the parts, and came back and finish the repair and we were good to go. Marc was fantastic, very helpful and honest. We found our plumbers going forward. We have been through a couple of them since moving out here a few years ago. But our experience with 4 hour Xpress plumbers has been incredible. They are upfront with their costs, and are totally reasonable (we were quoted at least double what we ended up paying by the other company). The staff are so nice and helpful, and I really appreciate the fact that when you call them after hours you don't get an answering service you actually get somebody who works at the company.It's a family owned business, and you can tell that they really try to accommodate customers. I can't recommend them highly enough, looking at further for any of your plumbing needs....emergency or otherwise.
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June 2023 by R W.
Had to call on a Sunday night at 5PM because I had a leak under my sink and when I tried to repair it I snapped off the shutoff valve and couldn't get the nut removed under my faucet because I was going to replace it. Everything that could was going wrong. Happy Fathers Day to me. I had it and called to see if they could help. In an hour or so David Dias arrived quickly assessed the issue and got to work. He replaced the valves and installed the new faucet in less than an hour. Also told me my water pressure was too high and that may be causing the issue. It was a little pricy but hey, it's a Sunday night on Fathers Day. Very happy with the quick response and the work! The lady who took my information on the phone was also very kind.
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June 2023 by Lt. Awesome
Absolutely terrible communication.Was supposed to call 30 min out. They didn’t and now my water is shut off.Couldn’t find my Backflow and then tell me I need to cut the grass around it? “Oh the plumber Bob told you” what?!Go elsewhere, these people clearly do not know what they’re doing.
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May 2023 by Michael A.
I have used this service several times in the past 8 years to repair severe pipe breaks in the walls of our 25 year old home. I cannot find a more reliable or excellent quality parts and labor than this company based in Murrieta. I haven't never been disappointed with their plumbers. And I do mean "never disappointed ". Ask for Mark next time you need a great guy and great plumber!! Mike
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May 2023 by Oaks Gate
Can’t say enough about the no nonsense get it done work ethic of my service tech. Dustin Mitchell .Valuable employee!Service: Plumbing pipe repair
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March 2023 by Hayden K.
Love these guys! Fast friendly and fair. Would highly recommend them without a doubt.
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February 2023 by Nelly Ruiz
I found them by chance and I am glad I call them. Their service was fast, accurate and affordable. Very profesional. thank youService: Shower repair
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February 2023 by Kristina Z.
Marc came to my moms house to fix her clogged kitchen sink. She said he showed up on time- even a little early! He was nice, clean and efficient. And not over priced at all. Overall she said she knows who she'll call if anything happens in the future!
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January 2023 by frosty 856
I asked Jack what size water line they are repairing and he says 3/4". Tells me it is gonna take an one and a half to two hours for the glue to dry. I guess they get paid by the hour. I happen to fix leaks for a living. SMH.
