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“I bought a 1 carat diamond ear ring for my left ear only from my original sales person who received help from Lucy which helped me out a lot. I felt Lucy should have gotten the sale. The day I picked up my ear ring Lucy was there so due her great overall help and support I bought another 1carat diamond ear ring at full price “the sale ended” for my other ear just cause she’s the Best, Great customer service and support.”
“Leo and Lynette were amazing. Leo came out of the store to greet us while we were window-shopping. We were wedding ring shopping for the first time, and patiently educated us on what to look for in a diamond ring. Spent over 45 min going over the various settings and gem. We decided in the end to hold off on the purchase since we are still very early in the ring shopping process. We will definitely come back again in the future!”
“My Fiancée and I visited a few different jewelers when picking out an engagement ring, but decided to make a purchase at Joe Escobars due to their superior service and expertise.We loved the fact that they were willing to walk through so many different options with my fiancée and we didn’t feel pressured like at some other jewelers.My Fiancée decided on a 2ct oval diamond with a platinum band, which she is in love with. I catch her admiring her ring almost everyday.We have been very satisfied with our purchase and have made an additional 2 purchases since buying the engagement ring.Big shoutout to Matt Escobar for all of his help, he’s definitely made us a lifetime customer.”
“As my first watch purchase with J. Licht & Sons Rolex boutique, Steve and the team provided exceptional service and great experience with no pressure at all while delivering one of the hardest to find rolex model that I have been looking for awhile and getting it on a special day. Steve made my birthday special and unforgettable. I highly recommend Steve due to his hospitality, customer service and friendly approach. I will recommend this place and will be coming back again.”
“I found Watch Space on a few different forums when looking for a new JLC watch. Jay had the perfect perpetual calendar available at an amazing price and was very responsive. In short order I agreed to purchase and wanted to pickup the next day (a Saturday) and Jay made himself available. Very friendly and secure purchase. Thanks, Jay!”
“The service was excellent the repair person was very professional, and my repairs to 2 watches were very timely and affordable compared to other watch repair shops, at which i paid more than triple for the same service.”
“I recently had the pleasure of visiting Shreve and was thoroughly impressed by the entire experience. From the moment I walked in, Brandon was attentive and welcoming. He patiently guided me through the various collections, taking the time to understand my preferences and needs. His knowledge of the different models and their features was impressive, and he provided valuable insights that helped me make an informed decision. Brandon did a fantastic job showcasing their exquisite range of watches.
What stood out the most was Brandon's patience and professionalism. He answered all my questions with a smile and never made me feel rushed, even though I took my time to decide. His passion for watches and dedication to customer satisfaction were evident throughout the entire process.
Additionally, the manager Thor was also incredibly helpful and ensured that my visit was enjoyable. His leadership was evident in the smooth operation of the store and the excellent service provided by the staff.
Thanks to Brandon's outstanding service and Thor's management, I left Shreve with a watch that I absolutely love. If you're in the market for a new timepiece, I highly recommend visiting Shreve and asking for Brandon. You won't be disappointed!”
“Dorothy at their Valley Fair location was exceptionally helpful in picking out the right Tissot Seastar. I was unsure on the exact diameter I was looking for, and she went above and beyond to help find the right fit. They sized the band pefectly and payment was a breeze. Will be back.”
“Very friendly family business. The owner is extremely knowledgeable. The gal in there was very helpful and attentive to my needs. I had my omega watch battery changed and was able to pick it up in ten minutes. I also had my ring sized and I loved the work! I will definitely be bringing my rings and watches back there.”
“Theyre very reliable and do good work. They should probably move to a busier mall to pick up more traction since Newpark Mall is kindda dead as far as foot traffic is concern.”
“Extremely pleased with the entire process of creating an engagement ring for my fiancé with Paul. He walked me through the entire process and was extremely responsive and timely. He showed me a number of diamonds until I found an absolute GEM, pun intended, that fit perfectly in my budget. He has a great eye at picking out beautiful stones, and offers reasonable pricing. Thanks for making this an easy and enjoyable journey!”
“Very professional, good pricing on repair work and friendly service. They did a nice job of polishing my 14K gold necklace and pendants and did not charge extra for it. Convenient location in Westage Mall in San Jose. Can't got wrong here!”
“I was quite impressed with the service at this place. They texted me ahead of time, talked through our choices and had everything ready for us when we walked in. They even brought in pieces we liked from other locations to facilitate our selection process. We are very happy with the watch we bought and the service!”
“Jason was very informative. Great help with my cuckoo clock. I had looked all over for someone to repair my cuckoo clock. It functions perfectly now, and it plays music after the cuckoo is done. I am thrilled. I also have another cuckoo clock from Germany and I am so happy to know that there is a knowledgeable clock repair person. Jason was fabulous.”
“Writing for a friend since she does not have a YELP account! "We want to thank Chinmay for showing us the rings that we were looking at! They had a whole selection of beautiful rings but we had our heart set on Verragio. He was very patient with us and made sure that all our questions were answered and requirements met. The Verragio engagement ring and wedding bands we wanted were not on display so we had to special order them. The wait was a bit longer than estimated but it was well worth it! Beautiful design and great customer service! Thank you to the gentleman who we picked up the rings from as Chinmay was off that day! We are ready for our next chapter!"”
“We love the service here. We are never rushed. James is extremely knowledgeable & patient, as are all the staff here. The quality of their diamonds & workmanship is top notch. We are customers for life!”
“Max is an incredible Person! He's super inspirational and just an all around great human. He's what everyone should aspire to be. He's incredibly knowledgeable and loves watches, the store is lucky to have him. He showed me everything I asked to see and more without hesitating never judged me and taught me a lot in the short time we had. I had the pleasure of having lunch with him at Madera and we had a shot of Louis XIII for dessert back at the shop super cool of him! I had the pleasure of meeting Biljana she's such a kind person, they make a great team thank you for everything!”
“Very knowledgeable, honest and kind. Many praises and recommendations as you will walk out convinced that you found a place that you can trust with your most cared for watches.Came in with a separated crown on a Mido, fixed it right up for us.100% recommend.”
“All friendly and knowledgeable staffs (Dmitri, Eugenia, Jai, …) with passion for Haute Horlogerie and great stories about the brand/timepieces.
Boutique has good variety of selections for Panerai timepieces.
Sort of 3-in-1 Richemont boutique since IWC and JLC are right next to it.
(even 4-in-1 if you are willing to take a 1 minute of walk to Vacheron Constantin)”
“Have been using Mish International as a source for product and advice for over 20 years. Have always found them knowedgable and professional, with fair pricing on the buy or sell side. Convenient and private location.”
“Wow, what a wonderful experience we had here!! Alice was extremely helpful and patient with our requests and questions. She was knowledgeable about all her products. Absolutely an amazing experience and cannot wait to go back to her!!”
“Montblanc's storefront always manages to catch my eye! Love the clean, elegant designs! But the reason I walk in is because of familiar faces! I saw Roxanne and so had to say Hi! She's so warm and helpful! I love hearing the stories behind each of the themed pens. I'm a longstanding fan of the Meisterstruck line, but the artistry behind the new ones are a large part of why I come back! The Agatha Christie is probably my favorite! Had to get the updated one. Super big fan of Rudyard Kipling! The theme of his poem IF applies today to the American individual now more than ever. Inspired me to get that pen! But the Skywalker series is what sings to me. Love the design! And so when Roxanne showed me what looked like textured obsidian, I had to make the purchase! And here I was just strolling through to join some friends for dinner...Haha! And I also love other Montblanc accessories. Their cuff links can make anyone look toothsome! Love the stories! Love the ambassadorship flare of the service, especially Roxanne! And it's always a pleasure to feel like I'm leaving with a work of functional art worthy of a museum! Would purchase everything again!...or maybe something new..Haha! Woohoo!”
“If you're not working with Nia you should be, she is a true professional and the best at her job. I got the pleasure of working with her to make a custom peice of jewelry it came out absolutely perfect and exactly what I asked for she was never pushy only patient. She handles business and gets things done quickly while keeping you in communication step by step.”
“Had a great experience here! I've been shopping for a gold bracelet and Kathe K. helped me out with finding & choosing the bracelet that I want. She answered my questions everything from style, durability, and sizing. She was not pushy about it and provided a relaxed yet very informative visit for me. And because of that I will definitely be purchasing from Na Hoku.”
“I'm thrilled that we now have an official store in the Bay Area! The staff here is incredibly attentive. Despite my arrival right before closing, Michelle graciously assisted me. Given my indecisiveness, she demonstrated remarkable patience and offered valuable guidance, ultimately helping me select the perfect addition to my jewelry collection.”
“My fiance bought me Chanel for my birthday this year. Although we've been together for 13 years he still seems to impress me. I went into the store to exchange my gift for another pair although the one he got me was beautiful, I had my eyes on something else. The girl that was helping us was very helpful. They had a lot of selections of purses and sunglasses. You do have to stand in line as they open the Rope for you to get in and out they don't let too many people in at once. Everyone there was very welcoming and they made our shopping experience nice.”
“I had a great experience with Mia. She was patient, understanding, communicative and helped me secure the watch I was looking for. I will be returning to Mia for my future watch purchases!”
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“This was the second time I’ve been in this store. The first time I was here was for a watch battery and the second was to fix the band. They’re incredibly skilled, quick and kind. The price is comically low. They really should charge more. Thank you!”