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May 2024 by Alex Bortnikova
Terrible photo printing quality
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April 2024 by Zachary Taylor
If you call you will speak to a computer which cannot handle complicated requests like changing a generic prescription to a name-brand because the former is out of stock.
It is literally impossible to speak to a human. The AI will ignore your request to speak to a human, and if you try to get it to help you it will keep asking you if you are trying to do something else.
I understand why companies want to automate simple tasks and do not mind having to go through an automated system first. But this system is simply evil. I am not going to waste my time driving to the pharmacy and waiting in line just to have a conversation that will require me to come back later.
Walgreens you've lost my trust and my business forever.
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March 2024 by Maarten Hofman
Excellent photo service. Very friendly and attentive and willing to go the extra not to create the photos I needed.
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February 2024 by Drew Whitten
Drugstore with reduced hours. Check before you come!
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December 2023 by Kate Chin
Took my parents here for Covid vaccines and they told me they couldn’t get the free vaccine because THEY ARE NOT CITIZENS. Then I took them to another Walgreens 2 miles away from here and got them the vaccines :) Looks like it’s not Walgreens that have such “Non-American can’t get vaccines” policy but just Lauren the pharmacy manager here :)))
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December 2023 by Shengjie Tang
The pharmacist Olivia was trying to charge me the covid vaccine! This is free in EVERY other walgreen store. I’ve her double checked on the policy, but she declined. BAD Customer service!
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November 2023 by Brenda A.
This review is for the Walgreens Photo Center at this location only. Before you order photo prints or related products online (especially Same Day service), absolutely do not choose this location for pickup. The Photo Center is incredibly disorganized, and there is very clearly zero training for the staff. If you choose this location, you will not receive your order on time. Definitely do not order *anything* with Same Day turnaround. This has happened to me twice now - once before the pandemic and then again this week. The first time I thought it was just a bad day, but after having the same experience this week, it's now a pattern of poor customer service: * Staff clueless about my order - can't locate it, confusing it with other customers' orders and seemingly unable to look it up in their system * For same day order pickup many hours after the estimated pickup time - telling me they have no materials to print it and to come back later * Getting the specifics of my order completely wrong even when I ordered online so the specifications are clear - in this case, "Framed Matted Print - Black w/ White Mat 8x10 Print" - they literally did not know what this meant and kept trying to tell me that I ordered a floating frame when the online order clearly shows that I didn't * Staff having no clue about basic aspects of the products that they sell. Example: I had to keep explaining that a "matted frame" is not a "matte frame" - "We don't have matte frames, we only have shiny." The online order said a matTED frame. A frame with paper behind the photo - this is not a matte/shiny issue at all * Telling me that they are out of the frame I ordered online entirely 7 hours after estimated pickup time and that my order couldn't be fulfilled on time (of course) * Zero apology or offer to make anything right, and total nonchalance when I finally had to cancel the order altogether because they could not read my online order, understand what products I ordered, and fulfill it on time Save yourself the frustration and go to CVS. Absolutely 100% permanently done with this Photo Center.
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October 2023 by Claire Bear
I’ve been coming to this walgreen for a little over a year and half and the staff is consistently friendly and helpful. However, the long wait times have become a significant inconvenience.My recent experience signing up for a 3 pm appointment for a Covid and flu shot was less than ideal. I arrived on time but didn't receive the shot until 4:10 pm. This significant delay was frustrating, especially considering the appointment was made in advance.What's even more perplexing is the inconsistency of their drive-thru service. Sometimes, I've been pleasantly surprised with a 10-minute wait, while other times, it has stretched to a mind-boggling 50 minutes. One would expect that a drive-thru service is designed for convenience and minimal wait times.In summary, while the staff at my local Walgreens is always kind and helpful, the prolonged wait times, especially for scheduled appointments and at the drive-thru, can be a source of frustration.
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August 2023 by Jesse R.
I usually go here for the pharmacy, which is better than average. The pharmacists are more intelligent and friendly than the Safeway I used before. The hours aren't amazing, so if there's an emergency need for medication, you'll have to go elsewhere. Overall, the store is clean and the staff polite.
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August 2023 by So yeon Kim
Worst customer service ever. The staff offended me and kept telling me I was stupid even though I paid for my item. I never felt this bad going to any Walgreens.
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July 2023 by Mike Ngo
Made an appointment for a vaccine, drove 1 hour to the appointment. Checked in then waited 15 minutes. An intern asked if we could come back tomorrow, I declined. Pharmacist came and said we made a same day appointment and the vaccine was still frozen. I showed her my confirmation from the day before. She said she couldn’t do anything about it ??♂️
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July 2023 by Satinder Kaur
Went for drive-thru covid testing with an appointment. Waited for 30+ minutes in queue of 2-3 cars and 20 more minutes to get the test done.
No value for time!!
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July 2023 by Héctor Juan
Good place where there is everything
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July 2023 by Maria Kretzing
Extremely rude cashier who couldn't handle multi cultural customers.
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July 2023 by John Rick
Very nice cashier named Parsa. He is also very attractive.
