Video Only Mountain View is a trusted store that specializes in TVs and home entertainment equipment. Located near Costco, it offers competitive prices—often $50 to $150 cheaper than Costco—making it a popular choice for customers seeking quality at a good value. The store boasts a well-organized setup with comparable models lined up next to each other, allowing customers to compare sizes, brands, and technologies easily. This setup helps shoppers narrow down their choices and understand what they are paying extra for. The staff at Video Only Mountain View are highly knowledgeable, friendly, and patient. Customers have praised sales associates for their helpfulness, especially when explaining the pros and cons of various brands like Samsung, LG, and Sony. One reviewer appreciated how a staff member took the time to show different OLED models and offered honest recommendations based on personal experience. Many customers have found the prices and warranties to be excellent, often securing deals that beat online listings or big-box stores. The staff’s willingness to answer questions, provide recommendations, and handle order changes professionally makes the shopping experience smooth and enjoyable. While prices are often lower than competitors, it’s important to note that warranties are not included, which some customers consider a fair trade-off for the savings. Overall, Video Only Mountain View is a reputable store with a welcoming environment, knowledgeable staff, and great deals on TVs and home entertainment systems.
Had a very good experience at video only Purchased new tv and sound bar.
June 2023
A gem. Glad I found them! Super helpful and knowledgeable staff. Pricing better than online.
March 2023
They are very helpful here. We did not feel like they were trying to upset us anything. We gave them what featyres we cared about, and they pointed us to the area of the store where we could find TVs with those feaures.The store is set up with several brands and features together, so it's easy to compare sets.