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September 2023 by Jerry R.
Token operated self-service wash/rinse/clear-coat service is why I patronized this business. Requires purchasing their tokens. Once multiple tokens were inserted, I determined early in my cleaning cycle that the rinse cycle produced no water (pressure). I lost $8 worth of tokens. Contacted management and they promised a refund check. It never came, after repeated inquiries and dishonest responses. Avoid this business - you may encounter the same result and treatment.
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August 2023 by Ranjith Asoka
They charge my CC twice for a car washWhen I call the number multiple time no answer and no call back ??
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August 2023 by Simon Radford
The machine took my $10 and didn’t give me a car wash. There was nobody to help and they didn’t answer when I called. This place is a scam.
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July 2023 by Carlos Bobadilla
Automatic wash never works. If you use your credit card to pay on the regular wash you will regret it, there's no timer display on the machine and they will charge you $5 even if you only use the wash for 3 minutes.
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July 2023 by Subodh Gupta
Only 3 functionalities were available and even the dryer was broken. There is no rain water, soak etc.Just soap, rinse and one more that I am forgetting.
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July 2023 by Max M
Not recommended. I went to do an automatic car wash. They charged me but the machine didn't work. I tried twice, but both times it didn't work. I called the customer service, they responded and asked for proof of payment. I gave them screenshots and they apologized and said they will refund the payment. After some days when I contacted them to inquire about the refund, they didn't respond. Nowadays, they don't even reply to my texts.Worst experience. I strongly recommend not to go there.
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July 2023 by Love Dove
This place is great. I come here since they took down the Redwood City self serve carwash on Main Street. The only reason why it is 4 stars is because they don't have an air dryer which is what Redwood City had which saves your car from dried up water marks. I recommend anyone who comes here to bring your own personal hand drying towels.
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June 2023 by Ikbal Erdogan
A couple of concerns regarding the token machine and cleanliness:1. The token machine gave 4 token for $5 which is supposed to be 1 token for $1.2.Also, the washing area needs to be cleaned. There was a lot of trash.I hope these get better.
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June 2023 by JJ M.
[ALERT] You risk losing your money!This was an incredibly infuriating experience! I once stopped by to utilize the service, and although my credit card charge processed successfully, the machine was inoperative and failed to dispense any water.I subsequently reached out to customer service via the listed phone number, and was assured that a refund check would be sent to me -- however, a week has passed and there's still no sign of it.I contacted the customer service again, they are not accepting phone calls or responding to my messages. It's preposterous that the payment mechanism is functioning flawlessly while the machine is defective.
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April 2023 by Gary Eisenberger
Car wash drive through wasn’t working …2 mins per token for vacuum seemed to time out early each time.
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March 2023 by Ed G.
No Clear Directions! I lost ten coins in a machine as I waited for the automated brush car wash. No Response! No employee around to help. I contacted Thrifty and they said they will send me a check to compensate me, however it has not yet arrived after several days. No further communication. They are floundering. What a rip off. Beware.
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December 2022 by randi bethel
I came back from Tahoe with a filthy car. The auto wash was good. Not perfect as there is still a bit of dirt in the middle of the rear of the car. Well worth me not having to wash it. The app worked well.
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December 2022 by Ajinkya Patil
I just used the automatic car wash using the Wwwash app. It worked perfectly.
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October 2022 by Edric Kim
The worst. The automatic washer knocked my rear headlight out of it's socket and scratched up the car.
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September 2022 by Steve Hindman
If your car is really filthy, this style of automatic car wash won’t get all the grime off, but you can’t beat the price. Pro tip: pay inside and you save a buck. Also, avoid the long wait by going at night. They’re open 24 hours a day.