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November 2023 by J S
Note that you mostly likely can find a racket much cheaper elsewhere on the internet or on Ebay. You most likely can find a cheaper decent stringing service else where too.The demoing program is good. Towards the end, the demoing fee becomes credit for a racket + stringing purchase. I would demo two rackets at the same time to tell the difference between them more easily.As another reviewer mentioned, you do sometimes receive a bit of bully from the owner if you are not doing what he expected.Overall, if you don't need to demo rackets, shop for a cheaper deal elsewhere.
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November 2023 by Shashi L
Demo program is awesome for beginners to explore a few rackets before purchasing. Staff were extremely helpful with helpful hints. Wonderful experience!
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October 2023 by Zongheng Wang
Had my demo program here. More convenient to pick up your rackets locally than waiting for shipment.
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October 2023 by Andrew Wong
Tennis racquet rental for $5, great selection of racquets and demos. The staff are very knowledgeable and informative.
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October 2023 by Mohammad
The staff here are very nice and friendly except for John who seems to be the owner or manager! I was demo'ing rackets for 2 months and every time he saw me kept commenting and bullying me like: For how long are you going to come here and use our rackets!? Are you having fun trying aaalllll our rackets! Very disrespectful and unprofessional.At the end I found that the racket I wanted is $30 cheaper in Sports Basement and asked them to price match, where John refused and took my $40. I gave up my $40 and walked away.I would stay away from this guy (John) and this store altogether!
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October 2023 by Feras A. Alhussain
Super friendly & helpful staff, they’ve got wide collection of Tennis gadget and apparel.
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August 2023 by Yash Kshirsagar
Knowledgeable, helpful, and friendly staff when choosing demo rackets ?I come here sometimes for stringing too - their labor is on the higher side, but you do get 1 free one after 10 string jobs with their stamp cards.
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August 2023 by Ashley L
They will mess up your string tension and won’t apologize for their mistake.I expressed my concern that it might hurt my wrist, and the staff said ‘how much of a difference can it make?? … How can it hurt your wrist?’Even if they offer to restring it it’s time wasted to drive 40-60 min back and forth in traffic. I’ve visited them a few times and now I’m really disappointed at how unhelpful they are and won’t return again.
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July 2023 by Tyger C.
Most Knowledgeable, Passionate, and Professional Team & Staff at any Tennis Store I have ever experienced.
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July 2023 by Kimo S.
I won't recommend this store after my unpleasant experience here. A rude short guy simply criticized customers for not purchasing any racket after the demo program.I paid $40 for the well-known demo program, and found the best fit racket after the program. As this store doesn't provide customized racket, I ended up getting the customized racket from Wilson.com. However, the experience here became totally upside-down since a short guy knew that I got my customized racket from Wilson.com. He became out of control on face and criticized me in front of everyone for 'benefiting' from their demo program but not ordering racket from them as they wanted.I believe most staff in this store were friendly, and that's why I drove 30min to this store to get the strings done for my new racket, although there were tons of tennis store nearby my place. Somehow, this short angry rude guy make me feel so regret and ashamed of coming back to this store, and I ensure this is the last time I'm visiting Swetka's Tennis Shop. Yes, I paid $40 for the demo program, and that's just for the 'so-called' demo of rackets -- I didn't give any commitment for buying the racket, no matter it's before, during, or after the program, and they (or just this angry man) should make their expectation super clear before people starting the demo program.Funny thing -- if you read others' reviews here or from Google, you will find people got similar problem with a 'rude short guy', who has his consistent way to upset everyone's experience at this store! I won't risk my day coming to this store anymore.
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July 2023 by Ron M.
Do not waste your money their demo program is a scam. If you bring the racket late because you were in the hospital dealing with cancer, they still charge you a late fee.
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June 2023 by Jason Cheng
I bought my racket and shoes in this store. Great place to buy your next racket. They carry almost all brands and the latest models. The demo program they offer is quite helpful when you need some trial and error. Plenty of choices for accessories too, including shoes, wearings and strings.
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June 2023 by Elita Ng
Excellent service. Stringing, demo program. So glad to have them nearby.
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May 2023 by Kunpeng Zhang
My wife and I bought our first racket from the store. We loved their demo program. Everyone in this store is friendly and patient. This is definitely our to-go store for any tennis gears.
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April 2023 by Syed J.
Staff are very knowledgeable, prices are the same as what you'd pay online except you get great advice as well. People like Perry are really helpful in helping make the right decision. I would go here instead of going online
