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October 2023 by Julie hovgaard
Wonderful. I have a 34 year old car and it needed a lot of work.It cost less then I thought it would. I was called every day with updates. And I had it back in three days. It’s running like it’s brand new. Honest, capable people. Wonderful.Services: General repairs & maintenance
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July 2023 by Tascha
Great customer service, quick turnaround time, and very fair prices. I got my brake pads and rotors replaced. Robert is very knowledgeable and super helpful, very highly recommend!Service: Brakes
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March 2023 by Evgeny Zatulovskiy
Thanks for the great service. Brought my car for walk-in service without appointment to diagnose why it is vibrating on high speed. They managed to take it for diagnostics and test drive straight away, and reported to me what the problem is within 2 hours, exactly as promised. They immediately provided a quote for repair, which I accepted. The car was fixed the next day by noon, just as they promised to me. Very pleasant, professional, and punctual service.
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February 2023 by yongjie Chen
i had a problem with my tlx exhaust system, Robert and the guys. they detected it quickly and gave me a solution, good price and quick replacement
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December 2022 by Steven Damer
My catalytic converter was stolen. He came in to accept my car at 5:30 on a Saturday and had the presence of mind to order the necessary parts immediately. I got my car back, fully repaired, extremely quickly. I'm very happy with this shop.Service: Auto exhaust system repair
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December 2022 by Huey Kwik
One tip: Castro Street is walking distance from here, so it’s only a 10 minute walk to a nearby coffee shop.
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October 2022 by Sean Metzger
They returned the car to me and while some things were fixed, now every time i open the door the alarm goes off. another headache. This after they called me a few times to pick up the car after I told them i'd be coming friday. Could've used that time to fix it maybe?
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June 2022 by Baby Fett
I desperately needed a mechanic to check out a car I was buying. At 430 on a Saturday, they made the time for me! I couldn't be more thankful, they were by far, the most pleasant part of the car buying experience.Side note, they also gave me done tips on protecting myself while used car buying. It was much appreciated and things I hasn't thought of.Thanks again!
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April 2022 by Jerry L.
This review gives me no pleasure to have to write. But I feel I must relate my experience. Two stars instead of one star because the repair quality was not a problem. His non-businesslike treatment of me and over pricing was the problem. I've been a customer here for over 10 years. The last time I came in, I was overcharged for labor. I will need to more cautious next time. BEFORE you take your car to this repair shop, Shoreline Auto Care, make sure you know HOW MUCH the part and the labor are supposed to cost. The problem is you will pay about $120 or more just for the diagnostic. But once you know what the problem is, you need to look up the estimate on this or another website: When given the Estimate to look over, be sure to ask the Service Agent (Robert) These Questions... 1. What is the part Make and Model Number? 2. How much does the part cost? 3. How much is your hourly labor rate? Have him put this on the estimate. 4. What is the estimated time for the work to be done? Put this on the estimate. 5. Ask them to give you ALL the old parts before you accept the estimate, and put this on the work order so the mechanic knows beforehand.
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April 2022 by Trevor P.
This is a 5 business for sure!! Rob is very polite and knowledgeable. More importantly he is trustworthy and always does a great job! No where else I'd recommend it take my own car. Thanks again Rob and Shoreline auto for always taking care of my car!
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January 2022 by Ken Herling
Best auto care, maintenance in the area. Highly skilled staff will diagnose any mechanical issues and make repairs at very reasonable prices. My family has been relying on Robert at Shoreline Auto Care for years.
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June 2021 by david neuhauser
Robert is the most qualified, HONESTauto care specialist I've ever had work on my car. That's it and that's all
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May 2021 by Kevin Torcolini
First, let's set the context. I am a nuclear engineer and former Captain of a nuclear submarine. I grew-up working in my father's service station. So I have pretty high standards and tons of automotive knowledge. I do most of the work on my cars myself. So when I needed an emergent repair while traveling far away from home (and my own tools), I was obviously anxious about finding a reputable and competent shop. I picked Robert due to plenty of positive reviews, and that he had previously helped my wife with a simple fix gratis while she was down here alone. I couldn't have asked for better anything...customer service, timeliness, technical competence, effective communications, or price. No wonder Robert has been in this location for years in spite of the growth of chain shops, dealerships, and other competitors all around him. He simply beats them hands down! Thanks again!
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May 2021 by Shima Roy
Rob is the best. I don't even live in mountain view anymore and I still take my car to him bc I trust him completely. He's honest and helps me take good care of my car. :)
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May 2021 by Briana Averwater
Rob fixed my headlight very quickly for a great price and offered some great helpful info for maintaining my car. Great quick service