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March 2024 by Helen Niu
Ed is very nice person, kind, he helped me find the space to fit to me. For many years, when i come here like to see here. Thank you so much Ed!!!
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March 2024 by Afshan Syed
I had a really great experience renting a unit here. Ed was very helpful and answered all my questions with kindness and patience! I’m renting a 10x10 and the space is clean and secure.
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March 2024 by Shuai Zhang
The manager is super supportive, great service!
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November 2023 by Dea Marie
We love Public Storage on Rengstorff in Mountain View! Ed is always very nice and helpful! The units are kept so clean-it’s hard to believe it’s just a storage facility!
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September 2023 by Jovi D.
Love how near they are to where we needed them to be and very helpful. Management are so helpful and courteous. We will be here every year to store our children's needs
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August 2023 by Miracle T.
If I could give more than 5 stars, I would! The owners of this storage is a sweet elderly couple. They're always so kind whenever I, my husband, and mother in law need help with anything and always provide quality help. They also provide great customer service and keep the storage facility nice and clean. If you're looking for a storage where they value you and your items, this public storage is right for you.
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August 2023 by Kristina Koh
The owner was very nice and personal, making sure I was good to go during move-in and check out. He was helpful with my multiple changes to my move-in date too!
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August 2023 by Norman Kuo
Ed is great! Been renting here for over half a decade and we’ve never had problems and the location always feels secure.
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July 2023 by Ramona A.
Wonderful customer service and easy accessibility. Highly recommend this location. Jenny was amazing and very keen to customer service.
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June 2023 by Michael Maffezzoli
Ed is very nice and helpful! Willing to offer discounts too.
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April 2023 by Katz
Ed is an amazing gentleman, the customer service that I received was above and beyond.
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March 2023 by raviprakash06
I rented a 10x10 indoor unit on the second floor with them. I started on 2021-10-03 and here are the updates in prices I have experienced.2021-10 : $1612022-04 : $219 (36% increase)2023-04: $290 (32% increase)These adjustments to price are clearly much higher than inflation and COA. The location manager (Ed) is a nice person and I have always had good interactions with him. However calling them doesn't help because it goes to voicemail.The unit is just ok. The walls are made of plywood and there are big gaps at the top so that air (and whatever else) is shared by all the units. I still use dehumidifiers. :shrug. It has a wooden floor and there is no light. The door is a roll-up shutter. The elevator is big, but very slow.If it weren't for these price increases I would have given them a higher rating, but as such this seems like bait-and-switch. Public storage entices customers with cheap introductory prices and then piles on huge increases every year.
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March 2023 by Ravi
I rented a 10x10 indoor unit on the second floor with them. I started on 2021-10-03 and here are the updates in prices I have experienced.2021-10 : $1612022-04 : $219 (36% increase)2023-04: $290 (32% increase)These adjustments to price are clearly much higher than inflation and COA. The location manager (Ed) is a nice person and I have always had good interactions with him. However calling them doesn't help because it goes to voicemail.The unit is just ok. The walls are made of plywood and there are big gaps at the top so that air (and whatever else) is shared by all the units. I still use dehumidifiers. :shrug. It has a wooden floor and there is no light. The door is a roll-up shutter. The elevator is big, but very slow.If it weren't for these price increases I would have given them a higher rating, but as such this seems like bait-and-switch. Public storage entices customers with cheap introductory prices and then piles on huge increases every year.
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February 2023 by Jainy Rockwell
Ed was amazing. He helped me change unit’s so easily. He helped me save a lot of money on the new units.
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January 2023 by Elmer Catihanan
Came in a was immediately helped by the Manager (Ed), who is very nice and helpful. He allowed us to look at my reserved unit, and helped us make changes instantly. It was a very pleased experience and I would absolutely recommend this place to anyone!
