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August 2023 by Scott Cunningham
Plenty of parking, wheelchair accessible.
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May 2023 by Matthew Ripley
I highly recommend working with Alyson. I was skeptical that PT could even help after i suffered a herniated disc and significant back pain and loss of mobility but I was proven very wrong. Alyson was great to work with. She was positive and encouraging and I felt heard and seen and she addressed my concerns, helped me set goals and made it very easy to work towards them. I"m now almost completely symptom free and feel stronger and like I have a better understanding of how my body reacted to the injury and how to prevent it in the future.I had no problems with scheduling and every single appointment started on time and ended on time. I left each appointment feeling better and more positive about my outcome.The facilities are not super fancy or filled with lots of crazy equipment but in my case i'd rather work with and excellent person than a average person in a fancy facility.Strongly recommend!
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May 2023 by D G.
I came to Pinnacle after a severe injury to my groin when starting running at the local high school track (I was aged 59). I had an intake session with the owner - Niraj - but his family now lives in Colorado and he is seldom there today. But, I recommend that if you have a very complex problem, go see the owner of a physical therapy shop, especially for the intake (1st) session!I had great interactions with Niraj and he helped me a great deal to restore function in my torn Adductor muscles. I have often found that Physical therapists are superior to Orthopedic doctors when it comes to finding and fixing problems from athletic injury. I would say I have 80% of my mobility back and either have semi-permanent bursitis or the beginnings of hip wear-out requiring replacement. After seeing Niraj off and on for 6 months, I finished my therapy sessions with Jackson who is a young guy and who is very kind, pleasant, patient and inspiring to work with. THANK YOU BOTH! Now I have a partially torn achilles tendon (from Pickleball) and will be returning for more physical therapy very soon. I am looking forward to seeing the staff again soon! When you have repeat customers then you know that the shop is producing good results!
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February 2023 by Ainhoa Indurain
I've loved working with Aly after I had severe back problems. She is wonderful and everyone else seemed very professional. It's true that the room and equipment may be a little old or unkept, and at times they seem a little disorganized. But honestly it makes me feel more at home. Instead of a stuck up clinic it feels like a space for and from real people
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December 2022 by Elizabeth W.
I've had a very positive experience at Pinacle. My PT, Jackson, was engaged, caring, and competent. He was an excellent listener and seemed genuinely committed to ensuring that the pain I was experiencing be alleviated. The front desk was also welcoming and helpful.
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April 2022 by Lilan Huang
This physical therapy place is rude and unreasonable. They didn’t inform us of appointment cancellation until we arrived at the facility, and they insisted the next available appointment is two weeks after.No apologies and no remedies for the cancellation from their side.However, when any patient cancels his/her appointment within 24 hours of the appointment, the patient needs to pay a $65 fee for the cancellation.
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October 2021 by Jason B.
I saw them for a past issue (pain in lower back and legs - probably sciatica?) and am currently seeing them for a shoulder injury due to kettlebell swings (be careful with those kettlebells!!!!). I've seen 3 therapists there. I won't say too much about one of them except she tried hard and was nice, but was less knowledgeable and it showed. She is no longer there and Niraj took over for her to help my lower back and leg pain. He was great. I was wearing a back brace, and through the exercises he showed me using the foam roller and with his therapy during the sessions, I haven't worn it since. There really isn't a cure for this issue that I'm aware of, but I now can manage it pretty well and don't need anything else. My current shoulder issue has been handled my Matthew and he has frankly been as good as Niraj was. His therapy has been top-notch (physical manipulation of the shoulder and surrounding areas (he thinks I strained my lat and have some issues with the shoulder joint). I always feel so much better after a session and those effects have lasted. He knows what he's doing. I also like that he has given me exercises at home, but not too many of them which makes it much easier to remember and makes me much more likely to keep up with them. I had a dull ache going down my arm and quite a bit of pain in my shoulder when I started. After 3 sessions, the dull ache is pretty much gone and the shoulder pain is much improved. I was worried that I may have needed surgery to fix this problem. I'm now relatively confident that I won't. One more thing to mention. The front desk staff is very nice and helpful. I really like that if they don't have appointments available, they can put you on a wait list and will call if anything opens up, which they do! Very professional and friendly staff.
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August 2020 by Patty Koenigs
I absolutely loved working with Shailja at Pinnacle Physical Therapy. She is so methodical and good at what she does. I worked with Shailja for 3 months working through pains in my left leg and am so grateful I found her. She would always take the time to explain to me the muscles we were working, why I was feeling pain in a certain place, and how the different stretches and exercises she was giving me worked into my greater plan for recovery. She was also super responsive over email with any questions and reschedules. I also really appreciated the whole office's attention to Covid-19 protocols as I was concerned about this before starting PT. I always felt very safe and cared for during appointments.
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July 2020 by Kayvon M.
The owner Dr. Niraj Hazari is excellent. Unfortunately now he only does admin from what I know. Its hard or impossible to get an in person appointment with him. He really helped me following an orthopedic injury and I'm pretty much back in business. Thank you Dr. Hazari!
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July 2020 by Sahil N.
Experienced staff who knows what they are doing. They helped me recover from chronic back pain and helped me reach a stage where I can set cure myself. Would highly recommend it.
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June 2020 by Aravind R.
I spent 12+ sessions here to treat a groin strain last year and saw absolutely no improvement. Initially I was seeing a junior therapist and then switched to Niraj who is the senior therapist here. Despite that I did not see any improvement in my condition. This is what I felt: They treat patients like an assembly line. They intake patients, do some work and move on. They dont analyze and understand well what's going on. They dont really care if the patient is actually seeing results. Niraj seems to be competent but he is very often distracted and late. Perhaps if you have a basic condition then this place may be ok but if you have a complicated condition I definitely don't recommend it.
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January 2020 by Dhruvin S.
This place is magic. I had ACT tear surgery, and they help me recover like it almost never happened. I am heavy on outdoor sports, and been injury prone. I been there for shoulder, knee issues, and been very impressed with Dr Niraj.
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November 2019 by Garrett S.
Stanley Wong was good, and he is the reason I came back to Pinnacle. But he was only there temporarily. When I returned for a second course of PT, I explained the problem to the front desk, that I have some deep problems. They had me work with a Japanese woman (Tomoko?) who told me that I could use the LaCrosse ball and foam roller to break up some tissue, as if I need to pay them to give me permission for that. I'd already explained that I'd been doing that and that I would continue to but that I needed to get deep work. Nope. No manual work. I went back once more. I expressed that I was not happy with the prior session, restated I needed deep work, and she decided that she could do it. She suggested cupping. I said that that's not going to break up the deep knots. She didn't care. Cupping was easy for her, so she was going to do it. After that, I switched to a different PT. Then, Pinnacle had a problem with insurance billing. They decided to charge me for that. Tomoko unapologetically wasted time. They gave me wrong info about their ability to bill my insurance, which was a hassle for me, too, because I ended up calling my insurance many times after that. But they eventually demanded I pay for that -- no apology for the bad service or time wasted at all! Now I'm dealing with collections because of them. Better than to pay them, though. They can learn a lesson about taking advantage of people.
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August 2019 by David Strait
Got shocked by a broken TENS unit. Billing was a problem. People were nice.
