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June 2024 by Baltazar Vargas
They have always treated me very very well except for today, Raul is called the person, terrible customer service, zero friendliness, very rude to talk to.
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May 2024 by Miguel Angel
Fast, attentive and friendly service.
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May 2024 by Salim Ali Khan
Christopher was quick with the help that was needed and set a great example of customer success.
Would definitely recommend the store for all your auto parts needs.
Thanks Christopher and team!!
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March 2024 by jc garcia
Worst store in mountain view
Poor costumer service
Bad attitud
This store is a mess
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January 2024 by Michael Woods
Ok. Workers stand around and are not helpful, or well trained on products carried. I called the store and they told me that they had 2 of the items I wanted. I told them I was on my way, but when I got there they only had one. I bought it and went to another of their locations and had the store clerk pull the item as I was on my way. I showed the bill with military discount and he rang up the 2nd bill which was higher. I pointed out that the price should be the same as their other store location and he shrugged and rang it up again. Sloppy service and he didn't care. Thanks
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January 2024 by J Cierra
Unhelpful staff show that different stores have different attitude. In buying wiper blades for two cars, the men at the counter — who were busy staring at the same computer — gave me printed part numbers and pointed me at the aisle where they assigned me. Annoyed when I asked for more help, the man who reluctantly walked to the wiper blades criticized me, "It does not need to be the brand I printed, I told you that any that size will work!".
Compare to the previous store (Advance Auto Parts) I bought blades, where their staff handed me the right blades saying, "If you can wait 5 minutes, I can help you put them on".
Where would you rather go?
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December 2023 by Henry Aguirre
Bad customer service, they answer me and they cut off my call so they can let people work like that who don't like their job. I need a spare part and 4 calls for nothing, how angry it is ?
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December 2023 by Zaigham Ahsan
Nice clean store worth helpful staff. Pretty big too.
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November 2023 by Andrew Florez
must have poor management. every time i come here recently it takes an hour just to check out. these guys are extremely slow. i can here other employees in the back but probably 8 people in line and i been in line 20 min already if not longer. absolutely ridiculous. A customer came in and asked for s belt like the one he brought in and the guy has been in the back for 10 min now. it does not take that long.
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November 2023 by Clarissa Reichner
Very helpful staff, I even saw them helping people attach new windshield wipers in the pouring rain. Bought a new car battery and got my old one tested.
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November 2023 by chuanzhe li
The staff is very, very, very rude and disgusting. You will never want to go there twice.
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September 2023 by María
Staff very friendly at Mountain View store. Emalee is knowledgeable and helpful. Thank you ? again
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September 2023 by Charles D.
Super helpful staff. I do not know much about fixing cars so I always ask for help to get the right parts. After a couple of YouTube videos and the correct bulb and fasteners I was able to replace my low beam bulb and put back the air cowling that was in the way. Every time I have gone to this store, I get helpful service.
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August 2023 by Mike Knight Sr.
Very friendly staff
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July 2023 by Zeek “The Burb Nest”
They seem to have a very wide selection of things. Unfortunately the tools that I've bought there do not last very long like I was using a brake line bending tool and it bent instead of the brake line bending
