O'Reilly Auto Parts store #2591 in Mountain View, California, offers a wide selection of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, and check engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program for special tools, with a refundable deposit. Customers appreciate the helpful staff, who are eager to assist with projects, even helping in the rain or guiding customers through DIY repairs like replacing bulbs and air cowlings. The team is knowledgeable and attentive, with employees willing to go beyond to help find items or provide advice, as exemplified by a helpful associate who assisted in locating a specific air filter. However, some reviews mention inconsistent experiences, including a tool that didn't last long and an unpleasant interaction with a staff member who was distrustful and unprofessional when a customer sought a paid part. Overall, the store is known for its friendly service and wide range of products, making it a convenient resource for vehicle maintenance needs. Located at 170 East El Camino Real, this O'Reilly Auto Parts is part of a large chain of over 6,000 stores across the US, always ready to help with auto projects and repairs.
Christopher was quick with the help that was needed and set a great example of customer success.
Would definitely recommend the store for all your auto parts needs.
Thanks Christopher and team!!
December 2023
Nice clean store worth helpful staff. Pretty big too.
November 2023
Very helpful staff, I even saw them helping people attach new windshield wipers in the pouring rain. Bought a new car battery and got my old one tested.
