“Max was a pleasant to work with during this stressful process. We were able to finish all our paperwork earlier than expected thanks to him being on top of everything. Starting from our preapproval, we felt Max and his team were easy to work with and willing to take calls whenever we had questions. The rate by PNC was very competitive so it was an easy choice for us. As first time home buyers, working with Max and PNC was smooth and everything I could have hoped for.”
“Satish is the best! Somehow managed to pull off a same-day preapproval letter. He is experienced working with tech employees and knows how to handle RSU complexities. He works with someone named Van who is super organized and made the closing process incredibly smooth. Overall an extremely pleasant experience! Satish came highly recommended by my real estate agent, and I’m glad we went with his team.Satish is one of the top closers in the nation! Go with the best and you’ll get the job done!”
“Cyrus is Amazing !!
We have worked with Cyrus 3 times. Our loans were all complicated , but Cyrus got them all funded with ease !
He is very knowledgeable and the best at what he does.
I highly recommend Cyrus ! He will get your loan funded even as hard as the situation may be !
Dave”
“Just wanted to say that John Knowles and DCI Mortgage are a very professional, responsive and timely mortgage finance company that has served our needs excellently and rapidly.
I encourage any mortgagee to turn to John at any time.
They know how to get things done!”
9AM - 5PM
51 E Campbell Ave #110, Campbell“I am a Software Engineer, living at my current place of residence, in Walnut Creek, since 1994. My immediate, and extended family in the area have been enjoying both real estate, and mortgage related services Susan Sahami so kindly provides. Susan is the type of professional that takes the worry out of real estate related services, in the industry with people of all different types, with horror stories.Often, in conversation with friends, they keep telling me to shop around for the best financial, or real estate alternatives. My answer always has been, I don’t need to. I already know that Susan has my best at heart, and always delivers an outstanding service, treating me as one of her own. At times, I even come close to asking hopefully she is not loosing money helping me.That is the trust we have built through the years, and I comfortably follow her directions without questioning or any doubt, as to my best being the main objective of any transaction.I admire Susan’s level of professionalism and kindness , and I highly recommend her to my family and friends.Kamran Rassouli”
“After seeing the Yelp ratings and reading the reviews, I was ready for major time waste and disappointment. I went anyways because it was the closes branch and I needed service from a human teller. Luckily, there was barely a line and a person greeted me within 2 mins to ask how they can help. The whole transaction was very cordial and helpful. They even wished me happy holidays when I walked out. Although I don't usually write Yelp reviews, I thought they earned a great one for the experience had today.”
“I went here for some questions about my account. Sally phan , the pretty and knowledgeable Banker was very helpful. Guide me to the better decision for my financial investment. I can see, she is more than just a Banker. Wonderful !”
“I am giving 5 stars to a senior banker named Linh Hoang. My friend has Parkinson's and needs extra help so going into resolve problems at the bank is not how we wanted to spend our time. Mr. Hoang was courteous, professional, and even more importantly kind. The highest compliment I can give, give to Mr. Linh Hoang. He treated my friend the way that he would want someone to treat his mother. Thank you Mr. Hoang.”
9:00 AM - 4:00 PM
530 Lytton Ave, Palo Alto“I just want to give a special shout-out to Carla! You're the BEST!!! Thank you for your Stellar assistance with my banking needs!!! I've been a customer since 1974 and it's because of professional's such as Carla is the reason why!!! A HUGE thank you to Bank of America for Hiring just right!!! Jim H.”
“I had to come here to open a checking account and Chris Ching was the one to help me out. He was very friendly and welcoming, he took the time to make sure i got what i needed instead of just trying to push unnecessary options onto me. He patiently explained what was going on/what he was doing, he also made the process so easy and hassle-free. Im not very good at talking to new people but Chris Ching is so easy to talk to. Id give him 10 stars if that was an option.”
“After speaking to more than a dozen of big banks/small loan firms in the bay area, we chose Chase and Matt specifically as our loan agent. BEST decision in our life!!
Matt has profound knowledge in the intricacy of the lending process as well as the competitiveness of the bay area housing market. He is also a well-connected guy. Even though he sits in the corner office, he always made himself available to his clients, even after regular bank hours. He also understands the emotional rollercoaster his clients were undergoing during the process of securing the rate in this hyper-inflationary environment, and provided professional advice and moral support whenever needed.
End Result: we were able to secure the LOWEST rate in the bay area (exceeded our expectation!). We were extremely satisfactory with the experience and will come back to Matt for refinancing, once the interest rate drops.”