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“Evelyn, who was assisting me, was courteous, polite and if I may say, impeccablely dressed. Her accumen in smart clothing and colour coordination together with an impeccable eye for jewelry of the most limpid green azure only showcase her sales business ethic of professionalism and caring approach. If you do anything with this next fiscal quarter, you'll make her regional manager with a salary to afford her good taste and smart fashion sense !”
“Ethan was so friendly and helpful he sat with us for a long time until we were happy and sure of what we were getting and how much it costs. He was extremely knowledgeable and knew his stuff. He even helped me activate features i didnt know I had. When I need help again he's definitely who I'm going to. Edit: I realize I had to go to CVS in 20 minutes and he hurried so I can go and I made it Ethan's a real one”
“Prologue - Subscribed to a post paid plan. Was misled on the promo. Billing issues. Substantial miscommunication with T-Mobile support. Epilogue - Returned the phones and canceled the plan.However, this is the in-between. Turned up at this T-Mobile store with the above problem - I cannot fully state the exemplary service provided by some of the staff at this store.Jose is an absolute legend! A remarkable person who was extremely considerate, demonstrated exceptional comprehension of the problem and potential solutions. Above all has infinite patience! True rock star! He spent several hours with support on my behalf to have this issue sorted. The epitome of how customer support ought to be - and fundamentally how people ought to be, kind and compassionate. Go Bambi!Shout-out also to Kevin and store manager, Ashley. Similar experience different day. If you are still considering T-Mobile, and going into a store, this is the store you want to visit!”
10:00 AM - 8:00 PM
1040 Grant Rd Ste 120, Mountain View
Mobile Phones
“Thank you Zay you are incredible and so kind. My mom, sister and I greatly appreciate you and the work, time and energy you put into helping us out. You have a very determined work ethic and you made the switch over to AT&T so easy and enjoyable.”
“There are phones at a good price, the detail is that you go to help you fix something on your plan and they tell you that it is not possible for you to call 611 and call 611 and there is no solution either, which is why 4 stars from the others come...”
“One of my go to places for electronics, entertainment, and appliances. Only 15 day return policy for non paying members. They're getting rid of all movie media (DVD, Blu-ray, 4K discs).”
“I had an exceptional experience with Joshua at Mountain View Target! Despite not having my receipt, he went above and beyond to process my refund seamlessly through my Target account. His professionalism and dedication to customer satisfaction truly impressed me. I'll definitely be returning for future shopping needs knowing that excellent service like this is guaranteed. Thank you, Joshua, for your outstanding assistance!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“The service representative was knowledgeable of the issues, very helpful, and answered our request quickly. He was polite, friendly, and very efficient. We just switched to AT&T, and we had a good experience doing it, which confirmed our decision to switch.”