-
August 2024 by M D
Ferguson's took over the Meyers Appliance location. They have a nice variety of appliances but sadly they don't do installation nor any remodeling the installation might need nor do they service them. Not exactly buyer friendly in my opinion.
-
January 2024 by kivascout M
Peyton was outstanding. We knew what features we wanted and she recommended fixtures that delivered those features. She put together quotes from 2 different manufacturers so we could compare.
-
January 2024 by Tushar Pankaj
Fix your sprinklers. They spray water all over the sidewalk and pedestrians every single day.
-
February 2023 by Robin M.
Your Customer Service representative, Mui - is OUTSTANDING!!! I called for some technical support today and she was so great in trying to understand our issue while talking with the technicians to attempt to solve the matter. She was very, very professional, kept her word in returning our calls and did her best to close the matter to our satisfaction. You have a great employee in your organization; the type you would not want to be without.We have been Meyer customers since the 1970's and I'm so glad to hear that inspite of the change in ownership that you're maintaining the Meyer legacy of outstanding service in every way. Please keep it up and thank you again!
-
December 2022 by Suzi S.
Meyer Appliance has an excellent team of repair persons. We've used them for years, they are very responsive. I highly recommend them especially for high-end appliances.
-
October 2022 by Michael L.
This review is strictly for the repair department. I've contacted them a few times in the past for repairs and it's always takes a couple of follow up calls. Nobody ever answers the phone and messages rarely get returned. It takes a lot of follow up but eventually someone calls you back. I've recently contacted them for repairs on a Sub-Zero refrigerator and stated that the repairs are someone urgent since the auto defrosting in the freezer isn't working properly. After leaving a few messages in a month's time span with no response, I had no choice but to seek another appliance repair company. I understand that staffing has been a big issue with many contractors and repair companies but a simple return call saying that they are fully booked would be more than sufficient.
-
October 2022 by Debbie K.
During this time of Appliance back orders, I consider myself very fortunate to have met Megan, a showroom consultant at Meyer Appliances. She put forth great effort to locate a GE refrigerator that was readily available in a distant location. Delivery scheduling was delayed as well. However, the Meyer team, worked hard to deliver and install our fridge in time for the Jewish holidays. Although there was a huge dent in the freezer door, we readily accepted this otherwise perfectly good refrigerator. There was warranty and again the team helped us, in a timely matter, to have this door replaced. We were just so happy to have this appliance. I recommend Meyer Appliances and have every confidence this wonderful group of people will work hard to provide great service!!! Deborah K
-
October 2022 by Gopi Koganti
if possible, stay away from this place. They are pretty useless when something goes wrong. the worst part is that they just don’t respond. In my situation,1. I bought a 48” range and compatible hood. They ordered a 36” hood. The exchange and replacement was a nightmare. They overcharged me by a couple of hundred dollars. Still not resolved.2. Bought two dishwashers. One of the broke because they dropped it while loading. They offered a panel ready dishwasher and ordered a panel. They gave me the panel and promised to install the panel. Six months passed, no one showed up. I did it myself.3. Toekick of the refrigerator was missing. They promised to order replacement. Nothing yet.4. They delivered a refrigerator with a ding on the panel. No response to repeated requests.I was dealing with a manager named Mustafa. I waited patiently to see if they solve any of the issues before I posted this review. I see similar responses from other customers.
-
September 2022 by Gopichand K.
if possible, stay away from this place. They are pretty useless when something goes wrong. the worst part is that they just don't respond. In my situation,1. I bought a 48" range and compatible hood. They ordered a 36" hood. The exchange and replacement was a nightmare. They overcharged me by a couple of hundred dollars. Still not resolved. 2. Bought two dishwashers. One of the broke because they dropped it while loading. They offered a panel ready dishwasher and ordered a panel. They gave me the panel and promised to install the panel. Six months passed, no one showed up. I did it myself. 3. Toekick of the refrigerator was missing. They promised to order replacement. Nothing yet. 4. They delivered a refrigerator with a ding on the panel. No response to repeated requests. I was dealing with a manager named Mustafa. I waited patiently to see if they solve any of the issues before I posted this review. I see similar responses from other customers.
-
September 2022 by Martin Jing
Pretty bad experience overall. Chaotic process, long lead time and careless salesperson and pre-site.
-
July 2022 by Fanny S.
I bought a Miele dishwasher from Meyer. Everything was fine, we installed it ourselves but then we realized that we were missing a bottom part (just the piece to hide the bottom of the dishwasher). I went back to the store two times. Each time they said they would order it and call me back as soon as it is ready. I've never heard back and I'm still waiting.
-
June 2022 by William T.
I purchased all my kitchen appliances here - refrigerator, freezer, cooktop, ovens, dishwasher. I had a host of problems initially, including ordering of incorrect product models, and then delivery delays due to pandemic-related supply chain issues. Despite all the stress and problems, I am still giving a 5 star rating as a result of the attitude and service of the team. They have always been courteous, and have tried to keep me informed and make accommodations. When we learned that my fridge and freezer would be delayed by months, management immediately offered me temporary floor models to use while I waited. Installation team came to my house multiple times along the way, if and when necessary. Special thanks to the store manager Katie, who coordinated and helped me very much.
-
June 2022 by Eileen Kornblum
We just had a wonderful experience with Meyer Appliances. We had to replace our wall oven and found the entire process flawless. Moustafa called with information about models in stock. We ordered. Two EXCELLENT technicians checked the electricity and the dimensions of the space. The same two technicians removed the old oven and installed the new one. PERFECTION.
-
June 2022 by MistralWinds (MistralWinds)
We bought a stove from Meyer and I've had a few questions I needed to ask but these people never answer their phone. I've called several different times and nobody is picked up. I'm not going to leave a message for a RETAIL store. Not exactly the way I would do business.
-
May 2022 by John S.
We have been loyal customers of Meyer Appliances for about 15 years. They used to have an excellent selection of German appliances and a service to match. That has changed now. We recently bought a Miele washing machine that was improperly installed. When we brought this to their attention, Meyer Appliances said we should contact Miele for a warranty claim, even though we we made it crystal clear that the installation had been faulty (for which we had paid a lot of money), not the washing machine. (And Miele washing machines spin with with high RPMs, necessitating a proper installation.) After an exchange of lots of emails Mayer offered to send out their installation team for $118!! I don't know if this place under new ownership, but our experience was the sort of thing that you expect when you deal with Home Depot, not a high end appliance store...
