-
February 2024 by Paola P.
My husband is a member, every time he goes the service is great very friendly staff, last week he went to make his car payment and was helped by James Newson he was very knowledgeable about the different services and gave my husband an offer to get a credit card without pressure my husband applied and was approved, James thank you for your service and knowledge.
-
January 2024 by Timothy Stevenson
From starting a checking account to an interest rate account, the service has been the best.
-
December 2023 by Niko Malek
Very friendly and professional. Sometimes their hours are incorrect, but overall good experience.
-
October 2023 by Tiffany G.
I've been using Meriwest Credit Union for over 15 years and they've always been great. Cyrus assisted me today, he was kind and made the process easy. Thank you Meriwest!
-
October 2023 by Oicaroh Bong C.
Very close to my home and people inside are very hospitable , very clean office bldg easy access to withdraw n deposit To an ATM machine
-
October 2023 by Eleanor Solomona
I came to the Mt View Branch for a Cashier Check and waited for 15 minutes until someone came to help me. I got there and usually someone who say welcome or we will be with you. But no one said nothing.Very disappointed with this Branch.
-
September 2023 by Esteban A.
I have been a Meriwest member for the past 15 years and I have to say no one makes me feel more welcomed than Asia True. Asia has not only helped with my accounts but really makes me feel like I the member always comes first. From Saving account to Cds Asia always informs me of the best options for me. Thank you Asia for all your help.
-
June 2023 by C N.
I've been a member at Meriwest since 1999 and I'm so happy there's a branch close by. I remember when the closest branch was at Moffett Field. I bank at a large bank as well, but Meriwest will always be special to me. It's nice to go somewhere that the employees recognize you in this day and age. One particular employee here has always gone above and beyond for me and my family. James Newson is always so friendly and helpful with our banking needs, we really appreciate him!
-
June 2023 by Zhong Eun
I'm almost absolutely sure this establishment was responsible for harassing me.I left Asia because of discrimination, I didn't move half way around the world get get more discrimination because of the way I look. Sorry you incredibly racist and rude people.Private or public property getting harassed for the color of my skin should be justification for getting real police involved.If its a money thing you basically lost your biggest whales you could have had in your entire existence. Do you know many accounts with credit unions and banks I have that are at the FDIC limit?Of course not I'm not another not white person.
-
May 2023 by Michael M.
They force you to buy duplicate insurance through the same vendor. And they will drag it out for 6 months.
-
March 2023 by Noop G.
Cyrus helped me setting up with new membership, Multiple CDs and Value choice line of credit. He was very proactive and spent significant time making the entire process very seamless for me.I had many requests and multiple transactions. He went above and beyond to help me and made my loan approved within 2 days.Highly recommend Cyrus
-
March 2023 by Mike C.
They replaced the perfectly functioning bill pay system with a new bill pay system. The new system is severely flawed and now I don't receive bills from the bank or the billers. I've been with them since the 80's when it was IBM credit union. Good-bye Meriwest. I will close my account as soon as I set up a new bank
-
February 2023 by The Man “Cheeky” Rickster
Maria Moreno at MariWest Credit Union in Mountain View on Middlefield Rd. is amazing. Super friendly and professional, she resolved all my requests in such a short amount of time that I had difficulty believing it. Excellent, all the work she performed while I sat at her desk. Superstar!
-
February 2023 by Jeremy M.
"A fresh, improved digital banking experience is ready for you!". That is: you will be unable to access your account online because of a failure to implement proper 2FA; you will spend an hour a day for a week trying to fix this by sitting on hold listening to inane messages about how you could save time by using online banking; you will visit a branch before work only to find that the hours have ben reduced (now 10-4 for maximum inconvenience for anyone who actually works); you will take the morning off work to visit the branch again and be assured that the problem can only been fixed by, get this, using someone else's phone for the 2FA (yes, really), only to return home to discover that even this workaround has not been implemented. "We've Built a Better Digital Banking Experience". But I'll just have to take their word for it, because I no longer have access to online banking with Meriwest. Time to switch back to a real bank.
-
February 2023 by The Man Rickster
Maria Moreno at MariWest Credit Union in Mountain View on Middlefield Rd. is amazing. Super friendly and professional, she resolved all my requests in such a short amount of time that I had difficulty believing it. Excellent, all the work she performed while I sat at her desk. Superstar!
