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March 2021 by taylor stapleton
I have come here for 3 years of maintenance now, and I have had a predictably good experience every time. Very friendly with great service.
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February 2021 by Patrick P.
Brought my 2019 GLC for routine service. Raymond provides the quote over the phone without any BS. He's quick to call back if he misses your call. Service itself was done according to mfr recommended and it was also relatively quick ~1hr. They're good people and I'll definitely come back.
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January 2021 by Wilfred C.
It seems like the shop is under new management and ownership. Heard that the original owner Ming Lin has retired. The work was taking a little longer than I like (almost 4 days to replace a starter).. hopefully it got fixed properly....
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October 2020 by Yuwei Zhan
They fixed my tire pressure for free! Will definitely come back if I run into any issues with my car.
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October 2020 by Dave Reynolds
Great, as always. Friendly, knowledgeable, fair, and efficient.
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October 2020 by Cindy K.
Excellent service. Half the cost of taking car to MB dealer for service. Followed all Covid protocols of wearing mask and sanitizing my car before and after service. Rotated my tires complimentary too.
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October 2020 by Christopher K.
Absolutely outstanding! I had never had a car serviced here, but while buying a car off of craigslist, I contacted Ming and Raymond about having them do a pre-purchase inspection given that the seller was near their shop. They were easy to work with remotely (I still haven't met them face-to-face) to arrange the drop off, to pay them, to review the inspection report, etc. The inspection was incredibly detailed, and Raymond took the time to walk me through every point. He also gave me estimates for what each problem would take to fully fix, what service was a high priority and what could wait, and so on. The service was as good as I've ever had, and they did all of this knowing that I lived in another area and probably would never be coming back to them. I simply could not have asked for anything better, and I absolutely recommend them. If I ever had to move to Mtn View, it probably would be just so that they could service my car!!!! What more can I say - take your car to them!!!!
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October 2020 by Ariel L.
Very good, very nice! The owner is sooooo nice and professional, and the price is very reasonable. Highly recommend!!!!
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October 2020 by Norman M.
I am always so happy to get my car repaired or minor work I've been lucky and everything's always Minor sometimes I only wait an hour to get it done for me and the value is always the best I even brought my Porsche to put a light bulb he order next day they put it i
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September 2020 by Scott S.
Fantastic service and timing of service. Went the extra mile to fix a few different items.
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July 2020 by Stefan Hall
While I should assume they did a service, the service indicator was NOT reset, and there was grease all over my steering wheel after the service. I’m not sure this is a place I’d trust with my car with due to lack of attention to detail if nothing else. I also tried to call them three times to discuss the issues over the phone with no answer. Now I’ve given up and wrote this review, so it’s not for lack of trying to understand what went wrong. The people I talked to there were quite pleasant. So it’s too bad the service on my vehicle wasn’t to the standard I expect.
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July 2020 by Matt Carson
Fixed my old merc quickly and explained what likely happened to cause the issue.
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July 2020 by Nick Gupta
Raymond and his crew are a pleasure to work with. I've been taking my car to them for years. They are honest, expedient and an overall fantastic value. Less than half the price of the dealerships with just as great service. Highly recommend
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July 2020 by Shiv Jain
I have been coming here for all my Benz’s since I moved to California in 2015. Ming, Raymond, and their entire staff has always been very professional, efficient, no BS, doesn’t try to overcharge me, tell me honest opinions on what needs servicing and what can wait, and prices are very reasonable for the HIGH quality of work they do. I HIGHLY recommend them for any of your Mercedes servicing needs.
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June 2020 by Susan Norton
Great people that really know what they are doing. Raymond is great we have been taking our Mercedes there for about 14 years and always happy with the service and value
