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October 2024 by Allyson Schenkenberger
This was a super cute hotel. Great location for a concert at Shoreline. Near a bunch of gas stations, Starbucks, groceries and all the freeway entrances a girl could want. The room we had was quiet and the bed was one of the comfier hotel beds I've stayed in. The rooms might need some updating, but they're clean and comfortable. Check in & out was a breeze. The gate for the underground parking does close at 9pm, but we were able to call the front desk and they opened the gate for us when we got back from our show. We'll definitely be back the next time we need a hotel in the area!
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September 2024 by Tami Henderson
Couldn't have been happier!! Great property for a GREAT price.
Rooms: Very clean room and up to date.
Nearby activities: Within walking distance to a grocery store and restaurants.
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September 2024 by Elena Tolstoy
I seriously regret staying here a whole week ? Wtf was I thinking.
I didn't see a kiosk the other reviewers talked about. I had a live person at reception for all of my needs (betweem 7am-11pm generally). Receptionist was great.
Rooms felt just so gross. Smelled musty. Housekeeping came by during my stay and didn't completely clean... I didn't get new drinking glasses, the shower still had some of my hair in it, etc.
The first floor patio, to which the rooms have doors to, is accessible to the public and other guests -- resulting in a guest mistakenly rattling the door to my room under the impression it was the front door to the hotel. How do I know this was their thought process? I head the conversation crystal-clear thanks to the gaps in the doors and ultrathin walls.
Zero noise insulation. I actually feel like the floors and walls amplified noise like a megaphone. I heard every step, sniffle, conversation, and bathroom visit of my upstairs neighbor.
Overall, friendly service, but avoid unless you have good earplugs and high confidence in old school locks.
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September 2024 by Brittany McDougall
Very disappointed in our stay. The pictures you see don't even come close to what you will get. The rooms are extremely outdated and the carpet was falling apart. The room was dark and had an old musty smell, maybe heavy cigarettes in it's past life? I felt like I didn't want to walk in the room without my shoes on. The walls are paper thin. Although this was very budget friendly, I highly recommend finding another place to stay. The area itself was a little sketchy and difficult to get to.
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February 2024 by Sebastian Braum
Good hotel for the business traveler who is OK with the essentials: Room with a desk, simple bathroom, free WiFi and continental breakfast. Convenient location in Mt. View, easy to get to, and restaurants are close.
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February 2024 by Sean Love
The service is terrible. For example, tonight there was NO NIGHT STAFF. Had an emergency, but a person half a world away on a kiosk was all there was. The rooms are usually shoddy, *something* always broken. I echo another reviewer's comment that the ONLY reason to stay here is the location; THAT at least is very convenient. I've been a very frequent guest here for that reason, but tonight was the last straw. No more. This place, quite frankly, sucks.
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January 2024 by Ernest Vasquez
Always comfortable great location.
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January 2024 by Mariama K.
Due to safety issues, i didn't stay at this hotel. On 12/19/23, I was in the parking lot of Danny's in Sunnyvale. I sat in my car looking for a hotel for the night. A car pulled up next to me, with a guy that reclined his seat and got on his phone. There was many other empty parking spots in the lot.I found zico hotel and drove off and headed that way. When i got there, I booked my stay in the parking lot. I was reaching over to grab my bag and check in, when the same guy from Danny's parking lot pulled up one spot away from me and got on his phone. He just sat in his car. I immediately called zico hotel and spoke to a woman, telling her about what was happening and why i don't feel comfortable coming out my car and stay for the night. The woman suggested i park down stairs, i told her, no, because I can be followed down there. While on the phone the guy got out his car and went into the hotel. The woman, told me, management will get back to me. Nobody called me back and im still waiting on a refund.I drove to the exit of the driveway, while sitting there looking for another place, some guy came to the drive way and picked a cigarette bud and put it in his mouth and left the drive way. He came back for the 2nd time, walking around the drive way. I also saw a lady that came out the hotel, with a black shirt on, to throw out garbage. I have called this hotel 4 times, 3xs i spoke to people, 1x I left a message, still waiting onmanagementSafety: Due to safety issues, i didn't stay at this hotel. On 12/19/23, I was in the parking lot of Danny's in Sunnyvale. I sat in my car looking for a hotel for the night. A car pulled up next to me, with a guy that reclined his seat and got on his phone. There was many other empty parking spots in the lot.I found zico hotel and drove off and headed that way. When i got there, I booked my stay in the parking lot. I was reaching over to grab my bag and check in, when the same guy from Danny's parking lot pulled up one spot away from me and got on his phone. He just sat in his car. I immediately called zico hotel and spoke to a woman, telling her about what was happening and why i don't feel comfortable coming out my car and stay for the night. The woman suggested i park down stairs, i told her, no, because I can be followed down there. While on the phone the guy got out his car and went into the hotel. The woman, told me, management will get back to me. Nobody called me back and im still waiting on a refund.I drove to the exit of the driveway, while sitting there looking for another place, some guy came to the drive way and picked a cigarette bud and put it in his mouth and left the drive way. He came back for the 2nd time, walking around the drive way. I also saw a lady that came out the hotel, with a black shirt on, to throw out garbage. I have called this hotel 4 times, 3xs i spoke to people, the other time, I left a message, still waiting on management. I have pictures of the guy in the parking lot, and license plate number of the car.I am very disappointed that management have not tried to resolve this situation that involves safety.
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December 2023 by Jeff Kusi
I found a used condom on the nightstand. This is completely unacceptable. I will not be staying here again.
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December 2023 by Sheli Marks
The place is clean and looks nice.However, the overall experience was far from pleasant.There was no one in the check-in counter. Instead, there was a check-in computer with a lady that hardly speaks english,There was no drinking water in the room, and the phone to call the front desk for help didn't work.The walls are super thin, so we could hear the neighbors snoring and the highway noise.If you come to this hotel, bring with you earbuds, eye masks, and drinking water.
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November 2023 by Amy A
No front desk staff, only an overseas call center employee at a video kiosk. They are nice but they really don't take the place of in-person staff. Rooms smell like mildew and chemicals. Threadbare towels, no safe, single-pane windows that let in freeway noise.
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November 2023 by Steven Rogers
So, if you are planning on staying here, I would bring earplugs! The room itself was okay, but the light that comes through the windows is very bright. Self check in kiosk is kinda weird as well.
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November 2023 by Jenny Smith
The ONLY reason to stay here is you want the location and your budget doesn't let you choose a better hotel. I was there for three nights. No staff just a kiosk and if you need help they can contact the manager but basically you are on your own. I was put in the tiniest ugliest room. It was so small worst room ever. My wheelchair couldn't fit at all. I went around the hotel taking pictures and comparing rooms since there is no staff I could go into some other rooms and discovered some of the rooms are decent. After 3 hours I was notified that I could move to a new room. My new room was on the first floor and the doors opened to the front walkway. So much noise, very noisy outside and you could hear every foot step from the room above. I didn't sleep much there. The directTV didn't work. Maintenance restarted the box but it kept going off. So I had TV only part of the time. I just restarted it myself after that when it stopped working. My new room was pretty but had a very heavy smell of chemicals probably cleaning products. The chemical smell was absorbed into the pillows so I couldn't use the pillows. The smell was absorbed into some of my clothes as well. I would not recommend this place or go back. I am posting pictures of both rooms.Rooms: Some are tiny, some smell and both were noisy
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October 2023 by Colt Burnette
So last night I stayed in this cheap hotel because I was working overtime the next day and just needed a bed between7pm-0230am. When I got into my hotel room, all the lights were on, the tv was on and there was a coffee cup on the table (empty). Everything was clean, the bed was made and everything but some stuff was definitely not where the house keeper woulda left it.I checked every corner and the closet to see if anyone was there. I thought it was weird but I didn’t say anything and went to bed.Today I got a call from the hotel and asked if I checked out and I said yeah I checked out at 0230 in the morning and left my key in the drop box. They asked me if I brought anyone with me to the room? I said no, why? They said when the house keeper came to clean the room today, there was someone still in the room ?The only place I didn’t check was the Balcony. Very creepySafety: This made me feel extremely unsafe and I worry that someone had access to my room all night.
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October 2023 by Rich Gencev
Stayed 4 nights was expecting to get fresh towels and room service at least once. Did not get any room service or fresh towels.Next to the freeway and you can hear the cars driving all night.Would not stay again.. it’s an old hotel with some old Rooms..Rooms: Rooms are oldNoteworthy details: Nothing noteworthy
