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November 2023 by S Flores
Christian, the owner, is so knowledgeable- I’ve been having him service our 3 vehicles for years now. He runs an honest and reputable business. I wouldn’t take my cars anywhere else!
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November 2023 by Rishabh ..
The guys told me the car would break down in one month and it stalled in 15. It was a used car I had just bought. They told me to return I couldn't but yeah. So they are good at what they do. They also told me abour break pads which was confirmed by the dealership. I wouldn't say the service here is cheap but they are knowledgeable kind and considerate and tell you whats absolutely and what can wait. They dont try to make money out of you!
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October 2023 by Bodhi M.
This shop was recently purchased by Christian, one of the most honest and up-front business owners I've ever had the pleasure of working with. He used to own MPG Auto also in Mountain View and I've taken my cars to him without reservation for years. I'm so glad to have found him again! Christian is the real deal, and I cannot recommend him enough.
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October 2023 by Naida Sperling
I'm so very grateful I found Christian Warford's Business Expert Auto Care. He was informative, conscientious, hardworking and really good at explaining all details of my car's issues. His pricing is very fair if not generous and I especially appreciated that he provided a diagnostic at no charge in order to provide an accurate estimate. The work was done quickly and expertly. I highly recommend this business . The customer service and communication is superb.
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October 2023 by Marc Martinez
Christian, the owner was very accommodating and started the service on my car while he waited for the mechanic to come back from an errand. It was done before we could finish eating our sandwich. After summarizing what was done and what was needed for the short term; we were on our way back home. Honest, reliable and excellent value here!
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October 2023 by Yale L.
I jotted this company's name down a few weeks ago based on a rec made by someone in a local parenting forum. I went to Christian today after a great convo with him yesterday, and I have to say (like many before me, it seems) that he is REALLY excellent! Super knowledgable, responsive, and affable. I've been looking for a new trusted mechanic/company for at least a year. (The small Palo Alto shop I went to for years and years sold, and I've been defaulting to the dealership while I've been searching for a suitable replacement.) I'm super happy with my experience with this shop and am already a repeat customer! (I took one vehicle to him in the morning, and then swapped in another vehicle in the afternoon. ;) )
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October 2023 by John H.
Honest professional service. Christian has all the good qualities of the previous owner. Super knowledgeable of all things automotive, and a pleasure to do business with. Have always been able to receive prompt appointments and fast service on my company's van and personal vehicles. I have recommended Expert Auto Care to everyone who asked about needing a good shop.
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October 2023 by Marc M.
Basic service for my 2017 Mazda CX5 was requested as a result of my dissatisfaction with a former service facility. Christian, the owner was personable and initially worked on the car promptly while we expected that the job be done in a couple hours. While we took our lunch; we were surprised to receive his text that the job was completed within the hour of drop off. Upon our return to the facility, he summarized what was done and what was needed for the near future. Cost of service was excellent. Our experience exceeded our expectations.
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September 2023 by tim downey
Christian was great. Always accomadating. Took our car in on short notice and had the work done even faster than we expected.Service: Auto maintenance
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September 2023 by Ed Wang
Truly enjoy Christian's honest and ethical approach in dealing with clients and their cars. He's very knowledgeable and thoughtful about how an owner should approach maintenance.I'm glad to have found him and his team and will be doing my future car servicing with his Mountain View team.Service: Auto brake repair
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September 2023 by Erin Mau
The owner is now Christian from MPG in Mountain View; he's always friendly & professional, greets you by name over the phone like you're an old friend. The service is prompt as well :) THE BEST customer service!
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August 2023 by Erin M.
Christian (new owner) is fantastic! He is friendly, professional, reliable and honest. Used to take my car to his former shop and now I take it here-- always prompt service and I have never had a problem. Highly recommend!
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August 2023 by Yuko Honda Morita
I count on Christian and his team. I've been his customer for 2.5 years and I followed him here from MPG Auto. He is honest, conscientious and knowledgeable. He finds the most efficient way to fix issues for you while providing high quality service. He doesn't recommend any unnecessary service. This is the only car repair shop I can trust.
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August 2023 by conner oates
Christian and his team was amazing. Not only was he great at conversation. He was very knowledgeable on all cars/trucks from all different years and generations. Gave me expert advice on my truck maintenance and for sure is my go to mechanic from here on out. Service/assessment was done efficiently and in great time. If youre having car troubles or youre not sure about your vehicle. Please go to see him! Him and his guys will do you right.
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August 2023 by Runo Okiomah
Christian provided the BEST EXPERIENCE I've had with auto repairs, period. He responded same day to my scheduling email, clarified expectations on duration & process, diagnosed my blinking "Check engine" light, and replaced spark plugs & ignition coils - all in a timely manner, while communicating as needed.The Toyota Dealership I visited the day before charged me $250 to diagnose the issue. However, after 4-hrs they delivered NO DEFINITIVE RESULTS except for telling me about 4 error codes. They asked me to return for ADDITIONAL DIAGNOSTICS worth $750 ? ($250 leak down test + $500 fuel injector test, before tax) after which, I'd pay for parts + labor. I was livid to say the least, and used that 'energy' to Google Map review all top-rated auto repair shops in the Mountain View area. Christian's name kept reoccurring with the most profound testimonials!His entire cost (labor + parts, before tax) was lower than $750, he did not charge for diagnostics, and the repair was done within the pre-discussed timeframe.He was patient & clear in his explanations, personable yet professional. He went the 'extra mile' to give me insights into optimizing cost savings for my car + tire maintenance. Huge thanks to the Expert Auto team in general and Christian in particular.
