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July 2024 by Rohan Aggarwal
Honestly service wasn't great. In front of his manager the worker has big talk, I'll help you find perfect monitor, but didn't know a thing.
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July 2024 by janeka white
Best selection of in store refrigerators to choose from.
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July 2024 by V W
Associate assisted me right away with my laptop issue. Kind and knowledgeable!
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July 2024 by carmelo huerta
Great service
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July 2024 by Gimme Food
7/8/2024 Congratulations, your store has been downgraded from 2 stars to 1 star. Went here to have a Drone XC dashcam installed. They hooked up all the wires and stuck it to the windshield, but they did not activate it, leaving me with a plastic brick. When I asked about it, they shrugged and said they didn't now enough about it. This is coming from an authorized dealer. The device can only be activated by an authorized dealer, so I have paid $500 for nothing.
Update 7/8/2024: I called Drone's tech support (I had to wait till Monday because they are only open 5 days a week) and they informed me that rather than removing the existing Drone module and installing the XC system, the Geek Squad guy just installed the new one on top of it. So now there are two remote start units installed in my car, the old one is still active, and the new one does not work because it's not associated with my account.
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July 2024 by Ramit Mehta
Have been going to this Best Buy for a bit. Very easy to walk in and get any item. Very helpful
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July 2024 by Brian Crane
Store was well stocked and employees were friendly. Ty in particular was helpful in my shopping experience
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July 2024 by Aj jones
This is the first review I have ever written in my life. My last two visits here have been so frustrating and it happened with 3 workers. I have been to this store for over a decade but now the new workers are horrible. I get if you're having a bad day and are tired but just do your job. The workers here acted like its the customers fault they need help. They were not rude workers but they are just lazy and have horrible attitudes. I even saw another worker with a horrible attitude towards another couple. I don't know what's going I hope its just a short term thing, but fix your attitude.
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July 2024 by Somesh Kesarla Suresh
An okay experience!
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June 2024 by Joao Nogueira
Values could be better
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June 2024 by Udi Nir
Pickup of online order was a breeze
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June 2024 by Jacques Makhoul
This review is about very bad customer service at this Best Buy store in Mountain View. The cashier’s name is Marcus. He’s very rude, unprofessional and argumentative. I told him many times that I was not interested in any marketing offers and just wanted to pay quickly and leave the store. However, he kept on interrupting me and telling me about the marketing offers. I told him that I was going to report him to the store manager because of his rude behavior. He told me that he didn’t care and he would not give me the store manager’s name. He also told me very rudely to move away and started talking to other people at the store. I found the customer service phone number and email posted on the front door at this store. However, when I called the phone number, nobody at Best Buy answered my phone call or even replied to my email regarding this issue. Will never give Best Buy my business again.
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June 2024 by Irma Gonzales
Getting my electronic needs made easy all in one place
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June 2024 by SK Kim
efficiency Electronics
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June 2024 by Ben Bak
One of my go to places for electronics, entertainment, and appliances. Only 15 day return policy for non paying members. They're getting rid of all movie media (DVD, Blu-ray, 4K discs).
