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September 2024 by J HAWN
Really great service all around! He even helped me with my rattle I was experiencing underneath that was caused by my heat shield. Terrific service super friendly
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January 2024 by Dave Classick Jr (HighProof)
an honest, reasonable shop for your exhaust needs. they're pretty busy so expect to make an appointment for a different day, but they'll fix what ya need. friendly owner too
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December 2023 by Andrew K.
I needed some custom exhaust work and tidying up quick. The turn around was a couple hours after setting up a good time. Paid a good price for the work. Guy was honest and down to earth. If you just need the work done, this is the place to go. Not a fancy place but a good one for sure.
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June 2023 by Bentley L
I incredibly rarely give negative reviews. The guy who “helped” me out was incompetent, rude and apparently had an exceptionally fragile ego.I scheduled an appointment on the 7th for a catback exhaust system install, and when I arrived, he asked me my thoughts and opinions on what could/should be done for install.He expressed doubts that the bolt-on system was in fact bolt on, and when I simply said “my guess is it’ll fit correctly”, he threw a tantrum and told me to get out. His words, not mine: “I have never seen a system that fits correctly. We’re done. Bye bye”. He finally pulled my car out, left it in neutral and did not engage the parking brake, causing it to almost roll out of their lot.Very out of the blue, incredibly frustrating and disappointing to have prepped for this to have it canceled for no reason whatsoever. Do not come here if you know anything about cars, you may threaten the mechanics ego and have him cancel on you. 0/10 stars
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February 2023 by Josh Fie
Bay muffler has been around since before I was born. Have been there with my grandfather and then as an adult for exhaust work and the occasional therapy session. Seriously, a gem in an old school way. There are no replacements coming for these places as they go away, just corporate generic stores. They do more than exhaust. Get to know the crew and you're a part of the family. Trustworthy and very experienced in what actually works, not just what a book or computer says.Service: Exhaust
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December 2022 by Regan Clementi
Chris gave me a super helpful, straight forward, and honest assessment of what needed to be done to fix my exhaust head pipe. I
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November 2022 by F
I would give ten stars if I could. I will admit that I really don’t know much about the cars , so I was really anxious when my car has the issues, but they are just so professional and good at what they do!! You won’t regret it! It’s a family business for generations and Chris is a man of his words and professional and trustworthy and honest and everything you could ever ask for!!
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November 2022 by Pedro Vega
Everything very good
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November 2022 by Mohamed L.
Took my 2002 Toyota to get a catalytic converter installed due to Check Engine light. Owner was able to install it in under 30 minutes and it worked like a charm and passed SMOG after that. He's also a really cool guy and enjoyable to just talk to. Would recommend.Service: Exhaust
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October 2022 by F F
I would give ten stars if I could. I will admit that I really don’t know much about the cars , so I was really anxious when my car has the issues, but they are just so professional and good at what they do!! You won’t regret it! It’s a family business for generations and Chris is a man of his words and professional and trustworthy and honest and everything you could ever ask for!!
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October 2022 by Jean B.
Highly recommend this place! Great customer service and good value. Was really pleased w their work replacing the catalytic converter on my Honda. Gave me a good deal and did the job quickly. They even stayed open late so that I could get my car back that evening. Highly recommend!
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October 2022 by Cheryl Bjorklund
Fast and reasonable for installation of a cage over our catalytic converter. We've used them for other car repairs and always honest and great service. Highly recommended.
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August 2022 by lucy amdstrong
I would give ten stars if I could. I will admit that I really don’t know much about the cars , so I was really anxious when my car has the issues, but they are just so professional and good at what they do!! You won’t regret it! It’s a family business for generations and Chris is a man of his words and professional and trustworthy and honest and everything you could ever ask for!!
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April 2022 by Sheldon R.
They will say they can complete a job, accept/cash a check as down payment for the job, then give you one excuse after another about why they can't get it done (over a stretch of several months). I went to another vendor and got the work done within about two weeks.
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April 2022 by Dave C.
I had a great experience at Bay Muffler. I already knew what the problem was, just needed a new exhaust hanger welded. The guy doesn't answer the telephone very often as he is shorthanded, so I drove in to set an appointment. He got me in the next day, and my appointment only took 15 minutes. If you need an appointment, just make a trip to talk in person, depending on schedule, he might be able to talk you as a walk-in. I definitely recommend this shop for work.
