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March 2024 by Ruth O.
The cashier (Jacinta R) that served me today was dishonest and cunning - I only bought 1 item - 10 shallots, she counted and asked if I bought 11; I told her 10 and even counted the 10 shallots for her to see BUT she still charged me for 11 and then gave me the wrong change ($0.50 less). I was in a hurry and didn't check the receipt or change. So in total I was cheated $1 this time. Very cunning lady coz I was expecting $15 dollars change not $14 and becoz she charged me for 11 shallots, she gave me $1 less and if I didn't check the change and receipt, I wouldn't have noticed it and she can pocket the $0.50. So to all shoppers, make sure you check your receipt and change when you use the cashiers.
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March 2024 by Jensine H.
The meat department is amazing at the Morro Bay location!! Shawn P., Cypress, and Mike provide stellar customer service! Cypress went out of his way to let me know an item my family likes, was on special one day! Shawn helped me go out of my comfort zone (cooking red meat successfully) and even told me how to prepare it and my kids were so impressed that they asked me to "make that steak again soon." A+ guys!!!!
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February 2024 by Michelle Green
Definitely had to share my thoughts on this particular location. I’ve been shopping at Albertsons for years and the Morro Bay store is amazing! Exceptionally clean, well organized and huge selection.Most impressive is their staff, specifically Tara, she’s always willing and eager to help and is very knowledgeable. I make a point of heading to her line if she’s at the register, she’s super fast and offers additional items to go with mine, that I have often forgotten to grab.If you’re in the area, make this your one stop shop for basically anything, and be sure to ask for Tara to experience the best customer service ever!!
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February 2024 by P T
Several issues need to be addressed: the Albertsons app doesnt work if I am using the Wifi and the checker told me this is a common problem so turn off the wifi. Someone needs to update this app. Also expiration dates on the app coupons need updating...coupons cannot be used and new dates are not always there.Checkers and baggers...please talk with these staff about carrying on conversations when a long line is waiting. The young baggers need more supervision...they are incredibly slow and the checkers often jump in to speed up bagging. Then several checkers are oblivious to the long line and are chatting and acting like they are are at a picnic rather that at a job.Last, Ive had green potatoes more than once that are uneatable, strawberries that are rubbery, half green, and not ripe ( and should not be sold at all), and stale items like pretzels or crackers...my fault for not checking the expiration date. Yet my grocery bill has more than doubled. Looking at small local markets for my groceries instead.
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February 2024 by LOVEFOOD88
THE BEST SUPERMARKET IN THE USA!!!We are traveling through the United States and it has been a great discovery!!!We have been able to buy homemade food and bottles of wine for less than $4!!!!!Ideal for buying offers!It has the 3 B's:GOOD, BEAUTIFUL AND CHEAP :) ?
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February 2024 by MxReLoaded7
If you like grocery items being constantly out of stock or expired, then this is the store for you. Having worked in grocery stores some of their practices are incredible, items are frequently not stocked properly (if they are at all) so that old items remain in the back, etc.Been shopping there for years, and called in with issues, and it’s just disappointing. Blame is always shifted towards “oh the people who make orders don’t know what they’re doing and that’s not us” but the end result is that this store is at best mediocre, at worst it’s useless to me personally due to lack of items/poor restocking.
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February 2024 by Kasey Burlingham
I got into Morro Bay late last night and tried to buy a couple snacks for my daughter. My chip reader on my card was not working so she told me to insert three times and then swipe. The machine never gave the option to swipe and Alberson's can't plug a card in manually. The lady at this point was getting quite irritated, telling me it's my card, even though the thing the machines are supposed to do they were not doing. When I asked about using another machine, she talked very loud about the problem and said fine but it's not going to work. Un surprisingly it did not. She very loudly proclaimed mostly to the next person in line sorry your card does not work, to which I said sorry your machine does not work properly. She laughed looked at the other customer and sarcastically said sorry my machine does not work in a mocking tone. They laughed together because the customer had a big Porche to put her groceries in, clearly a comment on her having money unlike there assumption of me. I was treated poorly 100 percent because the old lady working assumed my card did not work because I'm poor and she wanted to make sure I felt bad about it.I don't generally shop at Alberson's I shop only local but I'm in town on vacation and nothing else was open, I will be happy to find the local grocery stores today where I assume an old white lady won't try to make me feel like a second-class citizen.
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December 2023 by Fannie
Nice clean store and friendly staff. The StarBucks inside the store is a nice added feature. Wide variety of alcohol, liquor & wine too!
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September 2023 by #2 W
No Stop Signs : All parking lot Stop signs vandalized and destroyed by mental ill homeless living in the parking lot. Unsafe parking lot. Be careful .Update : No need to have discussion about my concerns. Discussions/Conversations have become a retelling of the problem without a resolution to implement change. I my post is clear. At this time, the parking lot problems remain the same....Be Careful....
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August 2023 by Ann Schartz
The prices seem a tad higher than elsewhere, but the staff is always kind/funny. No matter how crazy it is (heard one checker saying she hadn't taken a break and was already like an hour + past when she was supposed to be off) they are still nice. Exhausted, but nice. A HUGE shout-out to Faith in the deli!!!! I rarely go to supermarket delis because it just overwhelms me. I really wanted fried chicken....so I gave it a shot. I obviously didn't know what I was doing and Faith pointed out a perfect solution for me and even gave me exactly what pieces wanted!!! She's not fake, she's efficient and knows her stuff.
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August 2023 by Micky Hedger
The digital coupons were confusing on how to redeem and after working with 3 other people including a Albertsons employee, we still could not redeem. The cashier did provide a discount to help compensate which was nice.When we went to check out, I handed out reusable bag to the person bagging groceries for our lane and said "thank you". After paying, I looked over and the person had left without bagging, baffling both the cashier and ourselves, where we ended up bagging our own groceries. Apparently, according to the cashier, this is becoming less uncommon where the bagger just leaves the position before completing their task with a customer.
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August 2023 by Charles Burke
Why can't this store have adequate Electric shopping Carts? I have pointed out to managers for 6 months that the Carts are old uncomfortable, slow and function poorly.Sprouts in SLO who is a smaller grocery store has 7 or eight nice carts clean and in good condition. So why can't Albertsons??In this town full of seniors where they are needed most accommodate their customers??? Certainly they can afford it!They are going to lose my business but since they are so busy I'm sure they don't care.Chas Burke. Morro Bay.
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August 2023 by Franchesca Alvarado
The bakery never fails when we order my daughters birthday cakes, white w custard and fresh strawberries...half sheet cake 55.99 delicious and everyone is helpful and nice ..it's our 9th cake order... We're outta towers
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July 2023 by Alice Frawley
Always Need more checkers! 2 checkers and 50+ people in line. How much profit do you have to squeeze out of this place?
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July 2023 by Wendy LM
I went there yesterday and had to use the restroom and honestly it was so disgusting, I haven’t been in a restroom this dirty in a really long time. It might be better not even to provide a restroom if you cannot maintain cleanliness. I like this store but this was shockingly bad.