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April 2024 by Delores W.
I am elderly and use the grocery delivery app. I am not complaining about the service it is not the problem. I am complaining about the fact that recently they have started putting one or two items in their plastic bags and sometimes only one item. If I have an order with 10 items I will accumulate 8-10 plastic bags. This is so wrong on so many levels I don't know where to begin. What is the purpose of this wasteful practice? For the life of me I can't figure it out. This started around the beginning of the year. I am running out of space to store these bags.
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March 2024 by Amari J.
First I would like to say how this store has items showing "In Stock" on the app and not actually being in stock in the store. Second there is no buttons to call an employee to come and assist you, half of them don't even have the right keys or their phones just aren't working. I went today to grab a shaver and they don't even have a box to put it in your cart for later to check out... INSTEAD they take it and what do you know!! I forgot about it Lastly, 2-3 registers open and lines to the clothing section and they closed all self check outs except for 4 where they have a person SCANNING FOR YOU!!! might as well open other lanes instead of self checkout... I clearly come to self check out to run in and RUN OUT, don't touch my groceries unless you're paying for them & the audacity to check my receipt right after you're own employee checked me out. This walmart is a F*** JOKE!!
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March 2024 by Gracie S.
no lines clean store, every employee i approached for help had a quick reply very nice
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March 2024 by Michael M.
i just finished coming this walmart that i have been coming to since they opened at one point they had at least 8 registers in this store so what do they do they build a new area with 8 self check stands which was a great idea but now some corporate genius decides to close them all down and make it to one of the associates be changed to have the customer have to use the registers to implement customer relations back with the checkers now im no genius but this has to dumbest asinine idea i have ever seen pit into effect by corporate management in my whole life!!!!! why in the world would they think that by making people wait in a long line compared to getting out way faster would be a great idea after having this the way its been the last 10 years at least!!!!! the only thing i can think is that those corporate idiots don"t ever have to shop for there food ever!!! so im putting it out there if you dont want to wait in long lines for the stupidest idea of all time dont shop at this walmart in morgan hill if i could i would give this idea - 20 stars
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January 2024 by Diane S.
Store has really gone down hill lately. Never anything on the shelf consistently like Fruit funables, frozen stuffed shells, frozen steak fries, cat food. Have a hard time finding yogurt that isn't close to the expiration date. Store has been out of bags 3 times recently.....when you're disabled it's hard to load your items on the belt, load them piece by piece in the cart, then piece by piece into the car and then piece by piece into the house. I also resent Walmart saving my ATM and email information and sending me a survey after each visit. I never would have used online buying if I knew they were saving my banking information.
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January 2024 by Deanna H.
One of the registers froze while I was in line, the associates were very kind and apologetic, another associate named Ryan helped me move all my items to the self check out and helped me scan and bag them. He was extremely kind and friendly and made the whole situation better. A wonderful employee, thank you!
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January 2024 by Bharti K.
This is a huge walmart with almost everything you need. Its our go to place if we are in the neighborhood.Their produce is always fresh and the variety is huge. They have good variety in bakery section too. And their baby & toddler section is always well stocked and well maintained. They have everything in place for the toddler section like clothes, skincare, body care, toys, etc. This store does get busy during weekends evenings so plan accordingly. Parking lot is shared with other businesses but usually a spot is available once you arrive. Staff is helpful and the place is well kept.
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December 2023 by J S.
Honestly the best Walmart I've been too. The people here are so nice and helpful. Store is clean. It definitely does not feel like the Walmarts Im used to.
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September 2023 by Nick M.
Thought I'd update my WM review since my last one a couple years back. There has been a recent change to the way payment is handled for online orders that's a major deal breaker for me. Just to clarify, prior to my most recent shopping experience, I had few problems, particularly with this WM supercenter itself, and it's employees. During the past two or three years I've used the grocery pickup service, I've come to rely on it. It was the preferred way I would purchase my everyday groceries and routine restocking. Prior to a month or two ago, placing my usual pickup orders was pretty straightforward. I'd always use the WM App to build my orders, putting items into the "shopping cart" as I'd go along. The total cost of those items was always predictable, and usually very close to what I expect at tine of check out. The confirmation always included any taxes, CRV, etc. My debit card was always authorized for this amount. Any out of stock items or substitutions were always adjusted at the time of pick-up. No big deal. This is how things worked for the past 3 years I've used the app. About a month ago, however, when placing my usual order, I noticed a hold on my debit card for nearly $40 more than the order total. I didn't think anything of it at the time, and just assumed it was a "glitch". Unfortunately that extra $40 was held by my bank for NINE (9) days. After speaking with WM customer service, they stated the additional held funds were "sent" back to my bank the day I picked up my order.. Despite this, my bank continued to hold the money for a total of 9 at before it was released. Speaking to my bank, they blamed Walmart for the delay. Walmart blamed my bank.. The last straw was placing another pickup order last week. This order was smaller, but right away I noticed the same problem. The amount WM "pre-authorized" is significantly more than the total of all merchandise + taxes. In this case, the FINAL total was about $80. WM authorized approx $100 for this order... It's now been 5 days after I picked this order up, yet the $100 hold still shows against my bank balance. Looks like I need to wait several more days to get that extra $20 back? Even more infuriating is calling WM about this issue, they are aware of it but can't do much about it. I tried telling them this is a new problem, and was never an issue prior to 1 or 2 months ago. Unfortunately I can't do business like this. It really screws up my budget and finances. You have no way of knowing exactly how much "extra" money the hold debit hold amount will be until you place the order. That amount is much more significant the larger the order. For me, it's around 20% more than the *actual* final total. This doesn't happen when shopping in the physical store, only using the WM App for pick up/delivery orders. Due to this I had to cease my business relationship with WM, and delete the app and shop elsewhere, unfortunately. If, and when this is no longer a problem in the future, I'll re-evaluate things
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January 2023 by Corina J.
They don't answer the phone! I see people just IGNORING the calls too, even if your helping someone your supposed to answer the phone properly and tell them to hold on please , while your finishing with the current customer. At least at other places I have worked at ,that was the policy! Always answer the phone!!!! Some people don't have the time to just drive on over(especially for nothing which is why we are calling!) when you guys won't pick up the phone! Customer service isn't the way it used to be and this is why I prefer to shop at target! Much more pleasant! Walmart corporate needs to train employees with Targets great customer service ! And pick up the phone calls people!
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September 2020 by Rick Herder
Always friendly and efficient service. We got our 2020 flu shots today, quick and painless. Thank you Afsan, pharmacist on duty today.
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June 2020 by Mike D
Absolutely hands down the best pharmacy I have ever used
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May 2020 by Jeff Lundy
Friendly people. Always helpful
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February 2017 by David
It's ok