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January 2024 by Diane S.
Store has really gone down hill lately. Never anything on the shelf consistently like Fruit funables, frozen stuffed shells, frozen steak fries, cat food. Have a hard time finding yogurt that isn't close to the expiration date. Store has been out of bags 3 times recently.....when you're disabled it's hard to load your items on the belt, load them piece by piece in the cart, then piece by piece into the car and then piece by piece into the house. I also resent Walmart saving my ATM and email information and sending me a survey after each visit. I never would have used online buying if I knew they were saving my banking information.
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January 2024 by Deanna H.
One of the registers froze while I was in line, the associates were very kind and apologetic, another associate named Ryan helped me move all my items to the self check out and helped me scan and bag them. He was extremely kind and friendly and made the whole situation better. A wonderful employee, thank you!
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January 2024 by Bharti K.
This is a huge walmart with almost everything you need. Its our go to place if we are in the neighborhood.Their produce is always fresh and the variety is huge. They have good variety in bakery section too. And their baby & toddler section is always well stocked and well maintained. They have everything in place for the toddler section like clothes, skincare, body care, toys, etc. This store does get busy during weekends evenings so plan accordingly. Parking lot is shared with other businesses but usually a spot is available once you arrive. Staff is helpful and the place is well kept.
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December 2023 by J S.
Honestly the best Walmart I've been too. The people here are so nice and helpful. Store is clean. It definitely does not feel like the Walmarts Im used to.
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September 2023 by Nick M.
Thought I'd update my WM review since my last one a couple years back. There has been a recent change to the way payment is handled for online orders that's a major deal breaker for me. Just to clarify, prior to my most recent shopping experience, I had few problems, particularly with this WM supercenter itself, and it's employees. During the past two or three years I've used the grocery pickup service, I've come to rely on it. It was the preferred way I would purchase my everyday groceries and routine restocking. Prior to a month or two ago, placing my usual pickup orders was pretty straightforward. I'd always use the WM App to build my orders, putting items into the "shopping cart" as I'd go along. The total cost of those items was always predictable, and usually very close to what I expect at tine of check out. The confirmation always included any taxes, CRV, etc. My debit card was always authorized for this amount. Any out of stock items or substitutions were always adjusted at the time of pick-up. No big deal. This is how things worked for the past 3 years I've used the app. About a month ago, however, when placing my usual order, I noticed a hold on my debit card for nearly $40 more than the order total. I didn't think anything of it at the time, and just assumed it was a "glitch". Unfortunately that extra $40 was held by my bank for NINE (9) days. After speaking with WM customer service, they stated the additional held funds were "sent" back to my bank the day I picked up my order.. Despite this, my bank continued to hold the money for a total of 9 at before it was released. Speaking to my bank, they blamed Walmart for the delay. Walmart blamed my bank.. The last straw was placing another pickup order last week. This order was smaller, but right away I noticed the same problem. The amount WM "pre-authorized" is significantly more than the total of all merchandise + taxes. In this case, the FINAL total was about $80. WM authorized approx $100 for this order... It's now been 5 days after I picked this order up, yet the $100 hold still shows against my bank balance. Looks like I need to wait several more days to get that extra $20 back? Even more infuriating is calling WM about this issue, they are aware of it but can't do much about it. I tried telling them this is a new problem, and was never an issue prior to 1 or 2 months ago. Unfortunately I can't do business like this. It really screws up my budget and finances. You have no way of knowing exactly how much "extra" money the hold debit hold amount will be until you place the order. That amount is much more significant the larger the order. For me, it's around 20% more than the *actual* final total. This doesn't happen when shopping in the physical store, only using the WM App for pick up/delivery orders. Due to this I had to cease my business relationship with WM, and delete the app and shop elsewhere, unfortunately. If, and when this is no longer a problem in the future, I'll re-evaluate things
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April 2023 by Delores W.
I use the delivery a couple times a week. I use it because I am elderly and they we're delivering my water 12 gallons at a time. Now they say they don't have the water and they can ship it for an outrageous price. What a crock. They have lost me as a customer.
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March 2023 by Desaray Galvan
Would not answer the phone
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January 2023 by Corina J.
They don't answer the phone! I see people just IGNORING the calls too, even if your helping someone your supposed to answer the phone properly and tell them to hold on please , while your finishing with the current customer. At least at other places I have worked at ,that was the policy! Always answer the phone!!!! Some people don't have the time to just drive on over(especially for nothing which is why we are calling!) when you guys won't pick up the phone! Customer service isn't the way it used to be and this is why I prefer to shop at target! Much more pleasant! Walmart corporate needs to train employees with Targets great customer service ! And pick up the phone calls people!
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November 2022 by Michael M.
They do not answer their telephones. Not at 7, not at 8, not at 11 and not at any of the choices available for pickup, sales associate, deli etc.
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September 2022 by Jennifer L.
Never go hear if your a single mother on ebt. So, I decided to cook dinner for my little family and my brother. We take about an hour rounding up groceries in this store and got some snacks for my 1 yr old. I am a hardworking mother who manages a popular cafe and has worked in customer service for over 20yrs. However, during the pandemic I had fell on hard times like many of citizens in America and am on the calfresh program snap, which is my first year of being on it and helps provide my family with groceries when we are in need. So, long story short. We are now at self check out and have scanned every single item, I'm having an issue with my ebt card it's reading (card error) I had previously used it at another Walmart afew days prior with this same note and has talked to my worker for a new one which I'm waiting for but she said it'll be fine. They'll have to just manually put the numbers of your card in, okay no problem. I asked for help from a young lady working in this area and she says okay hold on I'll get my supervisor whom I suppose she got for some assistance. The supervisor comes over and I tell her about the situation, automatically she says, " No, we don't do that here" I tell her I've used it at every Walmart with no problem before with this issue and she says No we never have and this one doesn't do it. I believe her name was Ani and she was playing a role like a CSM which means customer service manager. She keeps looking at me up and down, mine you I have my daughter who is half African and half mixed Polynesian. My friend who is African American and my brother who is mixed Polynesian like myself, she just keeps telling me no we do not do that all. She was very rude and couldn't explain why, I said can you direct me to where it says in the policy for Walmart, so nothing. She was like "policy" I said yeah the protocol your suppose to follow when dealing with the public. She shrugged her shoulders and then I said, "please get the store manager!" She said he's not here and I said get anyone that is superior to you" it took her like 15-20mins. So, here comes an older i believe Hispanic women, I wasn't even sure if the smock and name tagged belong to her, it read "Jazmin" title read COACH. I said is that what they call ASMs here, she said yeah. She directly I felt was told exactly what to say as she repeated everything Ani had said to me with the same attitude. I said can you pull up the policy because California has a law to help folks who have ebt cards that do not scan or have been demagnetized. She sat there reading, so a younger associate came to help me, I didn't get her name but she was the most pleasant one there. As she guided me to a nearby register to try to help me, a crowd of employees had came to stand witness to what was going on, I've never in my entire life felt so profiled. So the young associate seemed as though she was disgusted with the way I was being treated and attempted to help me, I told her there is a code Walmart uses and then I manually enter my card number usually but without her managers knowing anything, they couldn't even provide a code and we're still standing there reading the policy. The minute I displayed I had trouble with my ebt card, I felt like they looked at me like I was broke or something, it's not begging broke it's called getting assistance and that's what I needed there. I felt like because my group was black and brown, we were pegged for even coming there. After the young associate attempted to help me and couldn't, I opted to finally leave this store peacefully. I went directly to Safeway off Dunne and they told me it's required for folks with ebt cards to get assistance if there card doesn't work by law because they are already in a situation. Thank You Cora from Safeway on Dunne road for clarifying this. I have decided to never shop at Walmart in this area again, I hope that the workers get proper training
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August 2022 by Corsoe D.
Been coming here for at least a decade, usually have pretty good service. I had James as a cashier, operator 0078 I believe. Guys attitude and customer service skills are literally the worst I've ever experienced. Carelessly piled up groceries, didn't ask if I wanted bags until after, way overstuffed the bags, literally had to stop him bagging while smashing my bread, also bags items that should not go together in the same bag, like bread items with raw meat. Was noticeably mumbling to himself and rolling his eyes, and sighing after every question we responded to. I don't care what's going on in your life, it's not okay to intentionally give people food poisoning. We know you've been trained. I will also be making a formal complaint with management as well.
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July 2022 by Clifford G.
Absolutely trash I don't understand why the hell a chain food store can't answer a simple phone call.
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June 2022 by Jesse V.
They don't take Apple Pay. Bathrooms are decently clean. Aisles are a lil tight. Stuff seems to be packed in every inch. Not as much stuff as other Walmarts. automotive aisle is very limited. Good prices on oil tho. Good arrangement of camping stuff. Good arrangement of school supplies. The deli and bakery are stepping up their game.
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April 2022 by Patricia A.
Here at Walmart picking up a few items. Sunday is not the best day to do your shopping because they are usually busy and they sometimes run out of what you need. Found most if the items I was looking for and found a good price on a dozen eggs. Meat department was a bit limited on selection but luckily I did not need to purchase any at this time. Easter goodies were well stocked and found a few items I needed for some Easter baskets I'm putting together. Will continue to shop here because it's conveniently located near my house and I can always find a good bargain.
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April 2022 by Michael P.
Good prices terrible service and check out the pictures of the men's restroom from a recent trip attached to this review. Only one urinal working all the stalls zip tied closed and so hopefully no customers or employees ever need to take a .