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July 2024 by Tara Chacon
Avoid at all costs.
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July 2024 by Addrianne Fields
Most unprofessional service I've ever had
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July 2024 by Ismael Villanueva
Bad service
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May 2024 by Mariana Burrell
This was the best experience, ever. Courtney and Alexis were great. Alexis was very patient and helped me to figure every thing out and advised me well. I posted a Yelp review and am happy to give the shout-out to this location!!!
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May 2024 by Alston DiMeo
Excellent group of skilled and knowledgeable workers! Courtney made trading in my phone a breeze:)
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March 2024 by Ruben Garcia
Excellent customer service
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February 2024 by J.M.
Staff was great and super helpful.
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February 2024 by Olga Londa
Excellent staff. Very helpful, knoledgeable, and very pleasant. Always like to go there
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February 2024 by Bryan Velasquez
I placed an Express Order a pick up my new iPhone from this store and my order was not processed over 2 days. Express orders are supposed to be available for pick up in an hour. Not more than 2 days. This ended up being a huge hassle overall for me. I had to cancel and order from another location
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December 2023 by Charles C.
Beware of Fernando, he took my iPhone as a trade in and told me i would get $800 credit applied to my upgrade. That day I got home went through my paper work and realized there was no credit applied. Went back the next day and there was "no documentation" of my trade and theres nothing they can do. Long story short, took a week of workin with the district manager to get my credit. I personally think they are all in on it and target people that are not too concerned when signing the documents. There was no disciplinary actions towards him.
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December 2023 by Amy Lara
Krystal is good at what she does!!!!
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November 2023 by Dena Wood Lebovitz
Courtney was wonderful. She answered all my questions and didn’t push for the sale but made herself available when I made a decision. Best Verizon store ever!
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November 2023 by Esler Charles
All aspects of my visit were great. I was helped immediately and was given a great deal on a new phone
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November 2023 by erika r.
Seriously uncomfortable. The two sales employees at the front (lady with cherry red hair and what i think was a newer employee cuz she seemed to be in training) were at each other the whole time, making snarky remarks to each other. Thought they were gonna throw hands any second. The third employee was wearing an android shirt and really talking smack about the iphone i was buying. Like dude, mind your business, I dont care your opinion on my purchase. Meanwhile someone had a dog in the backroom that was barking and crying to be let out the whole time. It was SUPER annoying and unprofessional. Im sure it probably had been there all day. To be honest the entire place was sketch. Its like they just hired whoever applied. The place smelled so bad like body odor and was muggy hot. Then to top it off the lady somehow messed up and checked off that i had picked up the online order phone but then couldnt ring the order up so she couldnt give it to me. So i said just cancel it and ill buy it outright. Nope gotta ring the order up then cancel and she couldnt get that to work. So i ended up calling verizon tech support theres now a ticket # on it and so i went to another verizon to buy it there. Nope, my phone is still attached to the phone i couldnt pick up and it could be 3 days before they can undo what she did. Seriously WTF IS GOING ON AT THAT STORE?? NEVER GOING THERE EVER AGAIN. If management is as productive and business oriented as the employees are, i sincerely doubt theyll give a crap about my crap review. You have been warned.
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October 2023 by t t
Bad customer service and the employees have 0 education . They move slow and have no care for the customers time . Hire people that actually have a brain and can multitask. Its not that hard .
