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March 2024 by César Ortiz
The excellent service of their workers!
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December 2023 by Greg Smith
Super easy & fast service
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December 2023 by Elizabeth Hermosillo
Friendly and helpful staff. Wait times are minimal. I appreciate having them in town.
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November 2023 by Stephen and Belinda Keating
Worst experience ever at a UPS store, three women working that didn’t know what they were doing, terrible customer service, couldn’t print receipts and had me going through large box where items had been placed, what the heck? Since when is it my job to do your job? Definitely need to get their act together.
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November 2023 by Kevin Pickering
It is always difficult to send packages back and twice I returned a package and Amazon said they didn’t get it. I ended up getting a refund but it was a hassle. Get a receipt if you drop anything off so you have proof you left it there. Every single time there is an issue at this location. It’s very aggravating.
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October 2023 by allison armendariz
This place is the best! I’ve had a mailbox there for years and never have I ever had a problem! The customer service is excellent, they always help me with my shipping needs. If anyone wants to open a mailbox, I would recommend the ups store!
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October 2023 by Marco Venegas
Great services! Always get assistance as soon as I arrive. There’s always a notary available.
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September 2023 by Joelle D.
I rarely ever write reviews but I felt like this was necessary, I talked to someone on the phone about holding my package for an extra two days before returning back to sender. The person on the phone got my tracking number and information, wrote it down, confirmed they could hold it for me, and they still sent back my package. I have no one in Arizona to send my package back to me and it is my license plate for my main car. Now I either have to fly to Arizona or not have a driveable car. They absolutely screwed me all because a lack of competence. The store front doesn't have any solutions for me nor does 800 number. If I had a choice I would never use UPS again, they didn't offer refund for the shipment or any compensation at all. Please avoid UPS at all costs
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September 2023 by Office Manager Assistant
This store has the most amazing customer service and employees. They're also very efficient and knowledgeable. ? #203
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August 2023 by Eduardo G.
I've learned to read reviews and save myself a headache. Just don't go there. Take the time and drive elsewhere
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August 2023 by Denise Weyl
Every time I walk into this store I get very fast, efficient, and friendly service. There is plenty of staffing to handle the customer flow, which is unique in this day and age. I compliment them for their speedy service each visit.
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July 2023 by K H.
I use the Morgan Hill The UPS Store all the time for Amazon returns. They are so efficient. Last week I had a heavy item to return, and as my husband was unloading it from our vehicle outside the store, one of the employees rushed out to help us with the item. They have never made a mistake in all the returns. I'm so glad we have The UPS Store.
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June 2023 by Roland T.
The staff at Vineyard Town center are awesome. They are incredibly knowledgeable and will go above and beyond to help and guide you through any question or return. Shout out to Jasmine. Hope I got the spelling correct.
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June 2023 by Laurens Life
I love this community UPS! It is easy to park and I have never had to wait more than 10 mins for my package drop off (even with a line out that door). They also have USPS, which is so convenient so I don’t have to make another trip to post office ? staff is friendly and efficient so what more could I need from my neighborhood UPS store!
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April 2023 by Awesome Girl S.
Went to have a document notarized with my passport form another country . The guy refused to notarize my urgent document saying it's not acceptable . I called another UPS to find out he was wrong and even checked online . Very rude and unprofessional. To my astonishment he seemed very inconsiderate. Never again using them for notary public .
