-
September 2023 by M D
By chance I was driving in this shopping strip and found myself in front of Ulta so decided to stop. It's a Saturday evening during the Labor Day holiday weekend so not that many people out shopping. The regular teens were inside looking at the latest trends in makeup, not that they need it..I browsed the Chanel isle and Lancome then some other designers. All $$$$$ in price. I headed over to Clinique as it doesn't contain any of the things that my skin is allergic to. Clinique is about $$$-$$$$ in price. I purchased makeup at $44, Better not Younger Lift Me Up hair thickener $37, and two trial sized bottles of Pureology Pure Volume Shampoo and Conditioner $11 each. With tax it came to $112.40, which seems ridiculous ! At least all are cruelty free. That gives me some comfort. If they work to increase volume and keep hair strong as advertised, it will be well worth it. After I had covid, my hair got brittle and dry d I have been fighting it ever since.The Morgan Hill store is large and well lit.. There is a salon in back that is pretty standard at Ulta. I will probably try it out when I get a trim.I didn't see the Kreyol black castor oil products, then again I didn't have time to look at every shelf . I have found this brand to be very good. Check it out online at their site or Amazon. I may be able to buy this all on Amazon maybe cheaper. But being a veteran advertising person I know the importance of "shop near home", and if possible make it an independent home town shop. We don't want to lose those stores and the diversity they provide. The staff at Morgan Hill are friendly but there were only 2 that I saw and they were busy with other customers or they were at the checkout. . They could use one more as I had questions that I just gave up on. A store directory of products would also be nice. I'll have to check out their app and see if it will sync with whatever store you're in. Wouldn't that be helpful! Are you listening Ulta?
-
June 2023 by Celeste Seeger
Super easy to make appointments it wasn't super packed when I went either . I was able to get my hair curled and lashes applied by Jen. I actually got there a bit early and was able to pick up some unnecessary items that I now love.
-
May 2023 by Joan Mcmenamin
Great customer service! The employee Shimmy very helpful knowledgeable I would come back to shop.
-
March 2023 by Clay Causin
Way cool, friendly and knowledgeable. My youngest just finished her first makeup done by a professional, she's loves it and they helped her nail a natural look, how to do it and what is needed.Thank you Natalie!!!The Salon at Ultra Beauty was so good! They are amazing people :D
-
December 2022 by Anonymous P.
I went to get my hair cut at Ulta the other day and Karen cut my hair. I could clearly tell she was in a rush when she began to dry my hair with her fingers and a blowdryer because this makes hair dry faster. I have thick wavy hair so when it gets blow-dried, it inflates a lot. As she was blow drying my hair, she used her fingers to comb through ALL of my hair, and oh my god this hurt so bad. It felt as if I dunked my hair in the ocean, air-dried it with the ocean breeze, and then someone just started to comb my hair violently. Literally, my head was bopping back and forth against the chair. On the verge of tears at this point. And she never asked "hey does this hurt you" or anything like that. Like ain't no way you think a customer would be fine with their hair being violently pulled out. (but this seemed like me because I had no balls to say anything). I also asked for face-framing layers. That is not what I got at all. At the end of my haircut, I was finally facing the mirror and I could see how botched my hair was. A whole CHUNK of hair was short on both sides and it looked so goofy that I thought well if she messed up this bad there's no way she could fix it if I were to say something. It was SO uneven and some hairs were longer on one side than the other. It just looked like I had thick side bangs. Looking like Lord Farquaad from the front. She was then done at this point and I wanted to cry so badly. Usually, my hair takes about an hour because I have so much of it but this took like 40 mins so this made it even more obvious she was rushing. I hate how Ulta hairdressers always rush and are like "oh yea I can fit you in here at this time" underestimating the client's hair and their situation and then it's like why waste your time when you end up with uneven bangs that you didn't even ask for and cry for 2 days cause you look ugly! I didn't have the balls to tell the girl ringing me up that the service was horrible but hopefully this review will get to her somehow! Don't go to Karen unless you want your hair uneven and ripped out! love you karebear !!!!
-
October 2022 by Alondra G.
Thank you so much Emilia for all of your help and guidance in finding the products I needed. And for providing great customer service!!
-
October 2022 by Brigette D.
Emilia! Thank you for your personal assistance, explanation of the product, guidance and pleasant customer service! Thank you!
-
September 2022 by Annie D.
Melissa did my makeup for my wedding anniversary. I really loved how it turned out, I would definitely go back to her again! She's very personable and knowledgeable too!
-
September 2022 by Gina Espinoza
Ok! Lots of products not available
-
August 2022 by Kat A
Amazing service! This location is so clean and stocked very well. I actually placed an order online before the store opened and it was done and ready for pick up after only 20 minutes.The staff welcomes you in a way that they aren’t breathing down your neck or trying to offer every service they have. I really appreciate their professionalism and kindness! Surely will be coming back!
-
August 2022 by Jessica C.
Came to this location solely for the MAC department. It's so nice to have it here and not have to go to the mall and deal with the craziness. Not to mention, the MAC associates were so sweet! I was lost trying to find the perfect foundation and lip stick. Melissa not only helped me find exactly what I was looking for but took the time to do my make up so I can feel comfortable and good about what I was spending my money on. I was so happy with everything I bought. Best part, she wasn't pushy at all like some salespeople. I will come back just for the amazing service and the wide variety of products. This location is your one stop shop for sure!
-
July 2022 by me 2
Young lady helped me with many eyebrow possibilities for my color.
-
June 2022 by Ella Moynihan
i love it here!! the staff are wonderful and compassionate when you need assistance on looking for the right product. Alicia is extremely wonderful and supportive when it comes to just that! she is incredibly knowledgeable and friendly. thank you Morgan Hill Ulta for giving me a terrific shopping experience. i definitely will be coming back!!!
-
May 2022 by Anjel S.
Had an appt today for a haircut. The lady I had did a fantastic job, IF that's what I had asked for, which 100% was not. Her layers were excellent, my hair felt great and looked good. However. I made very clear what length I was after, about 2 inches above the Ulta Salon logo on their smocks; a very clear line on my chest. I stated I did not want anything shorter than that. During the cut, I said "it's short" and she replied "it's because of the layers". No, it's because you cut it way shorter then I asked for. I walked out with hair at my shoulders. Will not be back.
-
April 2022 by Monica S.
This ulta is very close to my home so I come here often and usually customer service is okay but in my last visit, it seemed as if maybe i was invisible this time. No one asked me if I needed help. I was ignored by one of them, I was never acknowledged when I seemed to not be able to find something and would just hear the girls talking together about their personal problems. I Just didn't feel comfortable here. So instead of spending my money here, I decided to just not buy anything.
