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April 2024 by Danielle F.
I don't know what happened with their customer service. Went today and bought some perfumes that were on clearance and somehow when I went to pay the cashier took the clearance stickers off and charged me full price for 2 of the 3 items. Unfortunately I live 45 minutes away and didnt notice untill I got home. Called the store and Daniel was very rude about the whole thing and said he couldn't do anything over the phone that I had to go back to the store and they would see what happened. Driving all the way back for $25 is not worth it so make sure you check your receipt before you leave so the same thing doesn't happen to you.
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March 2024 by Dave Y.
The TJ Maxx, by my house, is very clean, the associates are very friendly, the field floor is always looking full, meaning that all the isles are stocked faced zoned. Whatever you wanna call it. This is coming from someone who unloads the truck on a daily basis and knows, what comes and what goes
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February 2024 by L H.
Asked a staff member if there was a petite section and she rudely said "no we don't have that" as she continued walking away from me. Didn't stop walking to make sure I didn't have any more questions. Customer service needs work.
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December 2023 by Christine B
I walked in the store yesterday and the line was all the way down to the back of the store. So I decided to shop some where else.
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November 2023 by heidi Golden
they have really good deals. the maniger Fabiola was great calling other stores looking for more of what I bought.
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November 2023 by Michael Egger
Found the kitchenware I needed at a reasonable price. Friendly helpful staff.
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October 2023 by Michelle Majjasie
I usually really like going into T.J. Maxx as I get a few pieces for a fairly reduced price but with so much stuff crammed into the racks its hard to sift through with not much time to spend.
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October 2023 by Juan P. Rivera
My favorite home goods hunting store ? ? ?
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October 2023 by Norma Martinez
I can spend all day here looking at all they sell! They have so much to choose from!!!
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September 2023 by Philosophersden JYDC
T J Maxx Morgan Hill provides an excellent shopping experience. The store maintains cleanliness, boasts a friendly staff, and attracts polite customers. Shopping there feels like embarking on a treasure hunt because you never know what gems you might discover. It's one of my favorite places to step out of the house and engage in a light excursion.
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September 2023 by Faith H.
She told me she was going on break rushed me to not help me then left me alone when I needed help at the jewelry counter. The guy did not ask if I needed help once I told her who was going to help me she responded with "everyone is busy working" she was very rude why do you act like that with customers?? That poor customer service it's sad to see these type of people work at what I guess was my favorite Tj Max not anymore!! Give them better training and to not be rude even the guy was lien oh she is off!! So she rushed me to go buy something her self then was rushing to have him come out and ring her up !
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August 2023 by Cutie Kaur
I called to talk to manager issues with my transaction cashier charged me twice for one item but Manager was so rude to me she didn’t even apologize to me about the cashier mistake,She treated me like I am lying to her very bad customer service I spent thousands of dollars in this tjmax but not any more I made $217 purchases yesterday but not any more,I called to the store August 5 2023 time was 6:05pm and I talked to her 4 minutes she offended me I’ll never go back to this store.
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August 2023 by Stinger GT2 tv
I love shopping at T.J. Maxx in Morgan Hill! The store offers a fantastic selection of discounted brand-name clothing, home decor, and more. It's always a treasure hunt, and I often find great deals on stylish items. The friendly staff and organized layout make the shopping experience even more enjoyable. T.J. Maxx in Morgan Hill is definitely my go-to store for finding quality products at unbeatable prices. ?️??
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July 2023 by Martha G.
Great deal on backpacks for my granddaughters. They were thrilled...all is good. And I scored some Bombas socks at half price to try.
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July 2023 by Frida D.
It would've been a 1 star rating if it weren't for the lovely staff member at the register. I love coming here w/ my friends & family for a nice shopping day and usually have great experiences here with fun finds. However, today I encountered the rudest, most obnoxious staff member at the fitting rooms. I have never had any of the lovely staff members tell me that I cannot take my purse (w/ my wallet, keys, etc.) in w/ me; all I'm ever told is to put up the items to be counted, and leave my cart on the side with other non clothing items. When I approached the girl working the fitting rooms, she immediately made an annoyed face at me, before giving me a smug look and telling me I can't take my bag in... to which I honestly wouldn't have minded as much if one, she wasn't speaking in an annoyed/rude tone, and two, I hadn't just gone there the day before trying on dresses, where the fitting room worker at that time let me, like everyone else, take their purse with them! When I asked her if this was a recent change, as I had just been in the day prior and was not told this, she immediately became even more annoyed and gave me attitude when responding with "oh really? Well yeah, you can't take your bag with you."... thankfully I had my friend with me to watch my bag while I went in .. but what if I hadn't? We just leave our bags with our belongings out in the open? (because I highly doubt they're going to take the time and energy to watch out for every single client's individual bag). After that horrid encounter, I went to go pay for my items, and couldn't help but ask the nice register staff, if it by chance was a new policy? To which I wouldn't have minded being informed politely, instead of the rude encounter. She responded saying that to her knowledge, everyone is allowed to bring in their purse, the only time a bag would need to be left outside the fitting room, is if it's a shopping bag of some sort.... So truly don't understand why the ~5'4, green top, brown bottoms, young female staff member working the fitting rooms at about 9:50 am this morning, had going on with her today... but I truly will never understand where unprovoked rudeness is ok? As someone who has worked retail in the past, I can understand a bad day.. but I quite literally just walked up and asked to try on one top.. I don't see anything within that short period of time of me walking up to her, where I could have created a reason as to why she was instantly defensive and rude.
