Great products but terrible customer service. 20 min on the line before you can talk to anyone. I will migrate to a company that cares about its customers.
July 2023
Order a 23 Levo SL S1 from LBS over 2 months ago. S1 becomes available on spesh site but they won't ship my bike to the lbs. Spesh wants you buy direct to max profit. Another week and I will dump this company for good.
June 2023
Worst after aftersales service!No one ever answer their support line!!!They say my order was shipped but I never received it.Impossible to get this resolved the issue since nobody answered phone and it's the only way that they provide for contacting customers support. No email, no live chat. Impossible to reach.
