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February 2024 by S P
The short, chunky lady working mid morning on Wednesday 1/3/24 is very rude and unfriendly. I stopped by today and saw she was working so I decided not to go in due to a previous experience I had with her.Previously I had paid cash and she did not give me all my change. When I asked her about it she became very rude. She told me 5 cents was no big deal then dumped some change in my hand. I told her every cent counts. When I left that day she followed me outside and yelled at me about the change. I think she needed someone to harass and chose me. She seems like an angry person.I’m a customer and didn’t deserve that treatment. I definitely didn’t deserve to be short changed.The owner lost a sale today because I refuse to go into the store when this very mean lady is working.I live and work in Morgan Hill. I will be sure to warn everyone I know that they should avoid this business. Looks like there are other reviews about this lady but the owner keeps her employed anyway.Plenty of other gas stations and markets around. Avoid this place.
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January 2024 by T N.
REFUSED to cash in winning tickets totaling $25 - attendent said that "they do not cash winning tickets, but will sell the tickets only" lottery retailer HAVE to cash I tickets up to the value of $599. they cannot refuse to cash in winning tickets as a retailer and put their own policy in place.
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January 2024 by Andy P.
The fat troll that works behind the counter is extremely rude and bad for business. She short changed me and I let her know. She proceeded to complain that I called her out. Hollered at me all the way out to my vehicle. I wasn't trying to start something with her I just wanted my correct change. She should be kept in a small room away from public.
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December 2023 by Antony Tolstov
Payment by card and apple pay doesn’t work at this gas station. I had to go and pay at the cashier. I got a very unpleasant communication experience with the cashier. It was a fat woman, she was not competent and unprofessional. She was rude, she doesn't know how to communicate with customers at all. I had to pay several times and go from the gas station to the cashier 4 times so that she could correctly pay for gasoline at the cash desk. I do not recommend this gas station for use. Please the managers of this gas station, fire the cashier's woman, she doesn’t know how to work and communicate with clients.
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December 2023 by Mirhad Bjelevac
This station needs an upgrade credit card never works on those pumps you waste 20min of your time trying to pump gas.
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October 2023 by Bubba C.
No one is ever there working. Random lunches different times. Losing ton of business. This is about the 15th time it's happened to me. I'm here now it says closed be back at 11am. It's 11:13 and no one here. 8 cars have pulled up and left in the 15 minutes I've been here
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September 2023 by Lillianne Gullion
The worker at 730pm tonight 9/14/23 was the nicest most observant gas station worker Ive ever met. She asked the need of everyone who came in the store and took it upon herself personally to go out of her way to make sure she checked if someone (like me) asked for something they didn't obviously have. They were super kind and would make me go out of my way just to come back here for the most simple thing because of how nice they were.
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August 2023 by Amrinder Brar
They need to hire new people or this gas station is going out of business. Worst customer service I ever experienced in my life
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July 2023 by Freddy Leon
Apple Pay didn’t work at the pump, I had to walk back and forth to the cashier three times before she can get the amount right. Just go to Chevron
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July 2023 by Alex D.
Really sweet girl here on 7/1 at 11:30 pm was really sweet. she gave great service late at night as we had a flat and asked if we needed the air on . very welcoming and made sure we were good . she was taking out trash out and greeded us bye . thank you !
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September 2022 by Jodee C.
Sent my assistant to get gas and car wash for MBZ. Vehicle stalled, wouldn't go into gear in middle of car wash. Assistant ran in to get help. Everyone was extremely kind and helpful. They tried to get it started. My husband called my assistant and walked her thru what to try. It worked! Thank you to our local Shell in MH for your excellent customer service and kindness.
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August 2022 by Carlie P.
DO NOT GO HERE! IF your card gets stuck in the machine they dont care!!!!!! Avoid station 13 and the staff!
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August 2022 by varsha Huliyar
The lady in the food mart was just insanely grumpy and unwelcoming. We stopped here for gas and I had to use the rest room desperately since we were traveling for a long time and the lady just refused to give me the passcode to the restroom. She kept saying that someone was using it when it was empty and no one answered when I knocked. Really horrible.
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August 2022 by ifer gotti
They arent open 24 hrs. They dont accept calls either at 4:00 a.m. they left all the rugs outside hanging on some posts and the lights are on. Its like everybody walked offf in the middle of everythingt.
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July 2022 by Jason K.
Consistently bad or non-existent service for the many years I've lived here. I recently went there since my toddler daughter saw the car wash and wanted to go through and the car needed a wash anyways. The machines of course never print the ticket and good luck if you try to go in as it was all locked up when we were there and there was no one in sight. There have been many other times when the ticket wouldn't print and I remember getting attitude when I'd go in. I stopped going a long time ago. This was just on a whim for my daughter and for it to still be this way, it deserves a one star for sure.
