-
April 2024 by Clint B.
I have always watched the Manager Specials in the meat dep. for years, when the sell by date is getting close the policy has always been to discount the item 30% off of the lowest marked price and 50% off in the PM of the day of expiration. Either the store manager or someone at corporate is too dumb to understand this. Pork loan is reg, priced at $10.99, sale price is $6.99, I see the sell by date is today and point it out to the meat dep. so they offer to give me 30% off of the original price. Do these people just think the customer is stupid or what? Lets see, sale price is $4.00 off or I could buy their expiring product for only $3.30 off. I call this zero customer service.
-
March 2024 by Starla M.
I observed two females shoplifting today, just minutes within each other, easily walking out the door on the east side of the store. (1:30ish pm) I was in shock to see that there was no sign of security or staff to witness. When the woman walked out, she looked back to see if anyone was following or watching. She got into a large, white supersized truck. The second woman was walking around the store with her arms full of merchandise, waiting to walk out. Amazing. I went to this store today because the store on Tennant is also lowering its standards and customer service. Good luck Safeway!
-
March 2024 by KD M.
Went grocery shopping late Sunday night and used self check out. We had a bunch of issues, and Amelia helped us two different times. Normally, I feel like I'm bothering them, but Amelia was SO nice and helpful!! Best costumer experience ever!!
-
February 2024 by Melinda Applegate
Delivered a Valentine’s Day bouquet to my elderly mother with rotten roses dripping white and black mold.Called and they said they would deliver a new bouquet by the end of the day. Didn’t happen.Called the next day and they said they’d send a big beautiful bouquet and a gift card. Flowers were, again, not delivered.
-
February 2024 by aracely presley
The Floral Department Lady I asked if she could put together my two bouquets, not nicely, She told me we would charge you 3 dollars for the second bouquet, only the first is free. it seems she is ready to retire or something. 'Not good customer service'
-
February 2024 by Tierra Conrad
Great place to do your shopping
-
December 2023 by Lloyd C.
Typical Safeway - The aisles are well stocked and clean. I could tell this Safeway has great customer service and is very helpful for those who need assistance. I came around 9 pm on a Saturday night and saw two workers walking customers with their shopping carts out to their cars. Keep up the great customer service!
-
December 2023 by Chris B.
Safeway did a weird thing Order only enough wine so On 12/23 and 12/24 the shelves are empty WTH up with that Thankfully the manager helped find substitutes that definitely were good but way more costly
-
December 2023 by teresa sotelo
Something to be said for cheap mini cakes.advertised as lemon cake.only thing lemon about it might be the cookie it came with.Just white cake with yellow frosting.
-
December 2023 by George Shebib
Need more open stations and less self serve
-
November 2023 by Ruth Cruz
VERY BIG INSIDE YOU CAN GET LOST IN HERE. ALOT OF ITEMS TO CHOOSE FROM AND THEY HAVE A STARBUCKS INSIDE ALSO. WHICH IS VERY NICE. NO CROWDED AT ALL, NICE CASHIERS AND PLEASANT PEOPLE ALSO. FIRST TIME HERE.
-
November 2023 by Joe Black
Racially profiling for theft. Bakery constantly has expired products or is lacking fresh baked bread. Close self checkout at 7 or 8pm and have 1 register open. Long lines in the deli & checkout. Morgan Hill will be approaching 70k, 80k, and eventually more population. They are not keeping up with demand.
-
November 2023 by Gina Espinoza
Flower area ,was lacking lots of flowers. Also poor bakery. It looked like they robbed the store..
-
September 2023 by Tiffany Delarosa
Today was the most disturbing and traumatic experience shopping at this safeway. I was racially profiled because of the way I look and the fact that I had brought my own bag with me.. The 3 women who where working the self checkout assumed I did not pay for my grocery's when I walked past them to go the exit. Even tho I pulled out my receipt and put it in my hand so they could see that i had just went through the line.. Childishly whispering to each other and pointing at me, standing at the door staring me down until I got in my car, And as I was pulling out I see the 2 women recording my license plate. I felt so violated at that point.. I went in there with my own bag & because I'm a Latina with tattoos they automatically assume that " This girl is stealing all those items in her bag" Did not even check with the other cashiers first before they started pointing and accusing me....
-
September 2023 by Herbert Petrillo
nice young lady helped me with directions back to Syracuse ny